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Atricle Dump - Strategic Communications - Don't Just Listen, Listen & Hear!
We Americans celebrate at least a dozen holidays each year. And while only Christmas seems to bring most business (and other activities) to a halt for at least part of a day, each holiday should represent at least a heartbeat's pause for those of us cele
Effective listening and hearing are str
Classifying business by sector* The primary sector comprises firms involved in extractive industries, such as mining, fishing and forestry.* The secondary sector comprises businesses involved in manufacturing, such as the car industry and fi
Can you think of instances where you were talking with someone and they emphatically told you and assured you that they were listening? Then later you discovered tat they may have listened, but they certainly did not hear what you said. This happens every day in our business and personal lives. Can you think of some failure in business that resulted from someone just listening, but not hearing what is said? Listening is an essential skill when relating to others and it is critical to realize that hearing the words and truly understanding and accepting the other person’s message, situation and feelings are also required to HEAR what is being said.
We fail to HEAR whenever: we “already know” what we are going to hear; we seek confirmation, instead of information; we do not focus and give full attention to whomever is speaking; we allow prejudices, closed-minded opinions, fears of being wrong get in our way of understanding the message; we judge the speaker while the person is speaking; and we rehearse our response while the other person is speaking.
Effective listening and hearing are stra
My mother used to affectionately refer to me as a turtle because at swim lessons, while the other kids eagerly jumped right into the pool ready to start, I stood near the edge, waiting. I wasn't afraid of the water. Rather, I was taking time to prepare
Can you think of instances where you were talking with someone and they emphatically told you and assured you that they were listening? Then later you discovered tat they may have listened, but they certainly did not hear what you said. This happens every day in our business and personal lives. Can you think of some failure in business that resulted from someone just listening, but not hearing what is said? Listening is an essential skill when relating to others and it is critical to realize that hearing the words and truly understanding and accepting the other person’s message, situation and feelings are also required to HEAR what is being said.
We fail to HEAR whenever: we “already know” what we are going to hear; we seek confirmation, instead of information; we do not focus and give full attention to whomever is speaking; we allow prejudices, closed-minded opinions, fears of being wrong get in our way of understanding the message; we judge the speaker while the person is speaking; and we rehearse our response while the other person is speaking.
Effective listening and hearing are str
You get what you pay for.There is much truth to this statement. If you buy a used watch on Ebay for $10, consider yourself lucky if it comes with a wristband- or hands. If you buy a jalopy for a hundred bucks from a used car salesman named Guido, c
We fail to HEAR whenever: we “already know” what we are going to hear; we seek confirmation, instead of information; we do not focus and give full attention to whomever is speaking; we allow prejudices, closed-minded opinions, fears of being wrong get in our way of understanding the message; we judge the speaker while the person is speaking; and we rehearse our response while the other person is speaking.
Effective listening and hearing are str
This is part 3 of the 7 Biggest Business Mistakes Health Practitioners Make.----------------------------------------------------------------------Mistake 3: Neglecting Your Current ClientsDo you know the feeling of always being t
We fail to HEAR whenever: we “already know” what we are going to hear; we seek confirmation, instead of information; we do not focus and give full attention to whomever is speaking; we allow prejudices, closed-minded opinions, fears of being wrong get in our way of understanding the message; we judge the speaker while the person is speaking; and we rehearse our response while the other person is speaking.
Effective listening and hearing are str
Management is relationships; sales is relationships; service is relationships; office politics is relationships. Salaries and bonuses; vacations and office assignments; training and education --- all relationships.Shopping is business; handling th
Effective listening and hearing are strategic competencies and will provide many benefits for you and your business. Some of those benefits include:
1. earned respect, rapport & trust
2. increased productivity.
3. more effective problem solving
4. increased confidence
5. improved levels of accuracy.
6. innovative solutions
7. improved morale
8. improved internal & external communications
9. more influential leadership
10. improved customer attraction & retention
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