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Atricle Dump - Where Has The Service Gone?
Most of the small business owners I know (and I know a lot of them) are not really happy with the return they get from their networking. They keep going because there is a positive return, but they want more. There are easy actions you can take to improve your return!One of the most important things to remember for most small business owners is NOT to sell your product/service at the meeting. You're selling the appointment! For example, I give a fr'ee coaching session – that's what I focus on selling at the meeting. I
Last week, I had an appointmen
Making a career change is nothing new in today's job market.I've heard it said that the average American changes careers at least once in his or her life. Long gone are the days of working for the same company from the time you graduate high school or college until that magical retirement day.You sure won't find that kind of loyalty from companies to their workers these days, and it's rare to find that kind of loyalty from the average worker as well. What with companies merging, downsizing, and movi
With companies cutting costs and reducing internal support structure within their organization, levels of customer service have reached an all time low (my personal opinion). Going above and beyond with all customer interaction is a critical success factor for every business and can help differentiate a company from their competition. We are all consumers and all have stories of good and bad customer service. The memories of bad service seem to blend together and the good service I have received always stands out in my mind. Companies who pay attention to customer experience, service and interaction opportunities foster a "passion for the customer" focus within their team and develop customers for life. Good service and experiences customers have when interacting with a company will help ensure loyal customers and increase repeat business as well as referrals.
Last week, I had an appointment
In economics, unemployment refers to the condition and extent of joblessness within an economy, and is measured in terms of the unemployment rate, which is the number of unemployed workers divided by the total civilian labor force. Hence, unemployment is the condition of not having a job, often referred to as being "out of work", or unemployedThe terms unemployment and unemployed are sometimes used to refer to other inputs to production that are not being fully used, for example, unemployed capital goods.The history
With companies cutting costs and reducing internal support structure within their organization, levels of customer service have reached an all time low (my personal opinion). Going above and beyond with all customer interaction is a critical success factor for every business and can help differentiate a company from their competition. We are all consumers and all have stories of good and bad customer service. The memories of bad service seem to blend together and the good service I have received always stands out in my mind. Companies who pay attention to customer experience, service and interaction opportunities foster a "passion for the customer" focus within their team and develop customers for life. Good service and experiences customers have when interacting with a company will help ensure loyal customers and increase repeat business as well as referrals.
Last week, I had an appointmen
Okay, so you made the commitment to go back to school and learn new skills or acquire a degree in order to make yourself more marketable. Now it's time for the job interview. Just make sure that you don't waste all those months (and maybe years) of education and skill upgrading and blow it all with a bad job interview.What are some of the biggest job interview mistakes?1. The number one biggest job interview mistake is to fail to research the company for which you're interviewing. It may seem obvious, but many p
Last week, I had an appointmen
Best job - is this an oxymoron? This holds true especially for those who are working their fingers to the bones just to pay the bills. But this should not always be the case. One is not supposed to painfully settle for something less just to make both ends meet. It will be rewarding if a person lands a job that make most, if not all, ends meet.So, how does one really jump out of the bandwagon of accepting a cumbersome job? Read on to simplify your search for a job that will rock your world.1. Know what makes you tic
Last week, I had an appointmen
Silicon molding services produce molded components made from silicon. Silicone rubber is a two-component, synthetic, flexible rubber like material made from silicone elastomers that can be cured at room temperature into a solid elastomer used in molding. It is heat resistant, durable and free of allergens or leachable chemicals. Liquid silicone is similar to normal silicone, but has different processing characteristics. It is purchased as a two-part raw material with a grease-like viscosity. Nowadays injection molding of liquid
Last week, I had an appointment to meet a potential vendor at a local, well-known restaurant. I arrived at 11:25am and the restaurant didn’t open until 11:30am. As I waited outside in the entryway, I noticed several employees walk right by the window and look at me. I figured they were probably not allowed to let customers into the restaurant prior to opening, no big deal. As 11:30am rolled around, I noticed the door begin to open. I greeted the hostess as she opened the door and said “Look, you have a line at the door already!” Instead of acknowledging my statement and welcoming me into the restaurant, she rolled her eyes, turned her back and walked away! I proceeded to do the same.
What was she thinking? Especially in the highly competitive restaurant business, you must treat every customer as if they are your only one. There are simply too many choices and people will not tolerate poor service and rude wait staff. Unfortunately for that restaurant,
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