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Atricle Dump - Customer Service - The Most Valuable Service You Sell
Bad things can happen to your business -- fires, floods, tornadoes and hurricanes, are just a few of the many disasters that can wipe out your cleaning business in just a matter of minutes. You have spent years building up a successful cleaning business; don't let failure to plan for the worst ruin it. Although no one wants to think about it, planning ahead can keep your business from going under after a tragic event. Many businesses never recover from m
Happy customers won’t just send other customers to you; they’ll come back to you. It’s this repeat business that creates long-term success. Many companies can get t
Many experts, students of marketing and even business people believe that it is impossible build a brand name out of non-popular industry and that to try is simply a total waste of money. I completely disagree and can site numerous examples of brand names being build out of industry sub-sectors which had little if any competition, but were complete dogs until someone built a brand name in the industry and changed the whole paradigm of the sector.Let
Winning word-of-mouth advertising and repeat business
Customers talk. Whether they have a great experience or a bad experience with your company, they’ll share it with everyone they know. Remember the last time you tried a new restaurant? How many people did you tell about the food? What was their reaction? When you provide a positive experience for one of your customers, you’ve just put up a very convincing, traveling billboard, and it doesn’t cost a penny.
Happy customers won’t just send other customers to you; they’ll come back to you. It’s this repeat business that creates long-term success. Many companies can get th
Procurement can be defined as the purchase of merchandise or services at the optimum possible total cost in the correct amount and quality. These good and services are also purchased at the correct time and location for the express gain or use of government, company, business, or individuals by signing a contract.The process of acquisition of goods or services required as raw material (direct procurement) or for operational purposes (indirect procur
Winning word-of-mouth advertising and repeat business
Customers talk. Whether they have a great experience or a bad experience with your company, they’ll share it with everyone they know. Remember the last time you tried a new restaurant? How many people did you tell about the food? What was their reaction? When you provide a positive experience for one of your customers, you’ve just put up a very convincing, traveling billboard, and it doesn’t cost a penny.
Happy customers won’t just send other customers to you; they’ll come back to you. It’s this repeat business that creates long-term success. Many companies can get t
As entrepreneurs, we are faced with wearing many hats. Some hats fit us beautifully while others are not quite as flattering. However, as the “stylist” of your business you must find a way to wear the cap of sales, marketers beret, promoter fedora and the list goes on and on. While you can outsource some of these functions, the one hat you MUST wear, and wear with flair, is that of Chief Boundary Officer.Because your personal brand is the uni
Happy customers won’t just send other customers to you; they’ll come back to you. It’s this repeat business that creates long-term success. Many companies can get t
Can leadership exist where there is no vision? For perspective, let us review the Story of the Three Stonemasons.Three stonemasons were busy at work when a passerby asked them, “What are you doing?”The first stonemason responded, “Laying bricks, sir.”The second mason answered, “Earning a living.”But, when asked by the passerby what he was doing, the third stonemason said, “I’m building a cathedral.”The third craftsperson
Happy customers won’t just send other customers to you; they’ll come back to you. It’s this repeat business that creates long-term success. Many companies can get t
Twenty years is a long time in the investment software industry. What is the key to AIQ’s success?Much of the success of AIQ is due to the dedication and experience of our staff; they are key to providing outstanding support to our clients and to building better products. The average tenure of AIQ staff members of over 10 years is a reflection of the commitment of the AIQ staff to the company. AIQ has always been more than just a so
Happy customers won’t just send other customers to you; they’ll come back to you. It’s this repeat business that creates long-term success. Many companies can get the consumer’s attention, but good customer service is what will keep their attention.
Three secrets for giving great customer service
As the president of American Steel Buildings, a leading steel building supplier for the self-storage industry, I’ve tested out my share of advertising and marketing tactics. Over the years, I’ve learned that good customer service is the key to gaining new customers, keeping old ones and getting the recognition your company deserves. Here are a few of the customer service strategies that have worked for my business.
Share your expertise with customers
One of the best ways to build customer loyalty and brand recognition is to share your knowledge. My company hel
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