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Atricle Dump - Why More Customers Aren't Complaining About Shameful Service
Ever see an amazing band perform and wonder why you've never heard of them before? Ever see an astonishing artist on the street and wonder why isn't their work isn?t in a gallery? Ever see an astounding independent film and wonder why people all over the world don't know about it?M
I mentioned that there are ten major LIES that service folks tell, ranging from “Your call is im
Speculation on the cause of the recent surge of interest in Forensic Nursing varies but most agree the leading source of information leading to this expanding career choice is the popularity of the TV shows relating to crime scene investigation. Are you up for an exciting and challenging career
I chronicle how I haven’t been able to get a capable service technician out to repair a brand new clothes dryer, and we’re going on three weeks, two missed appointments, and about eight loads of laundry that had to be transported and then retrieved several miles away, just so I could use them.
I mentioned that there are ten major LIES that service folks tell, ranging from “Your call is im
You've got the itch to change jobs. This might be a good time to make the move.The Wall Street Journal has just reported, "Job-seekers from rank-and-file workers to senior executives are preparing their resumes for what may be the strongest fall hiring season in years.""Before
I chronicle how I haven’t been able to get a capable service technician out to repair a brand new clothes dryer, and we’re going on three weeks, two missed appointments, and about eight loads of laundry that had to be transported and then retrieved several miles away, just so I could use them.
I mentioned that there are ten major LIES that service folks tell, ranging from “Your call is im
There is a valuable lesson managers can learn about recruiting from professional sports. In professional sports, each change in a team's line-up makes headlines. Fans speculate how their team will fare with the loss of one player or the addition of another. And for coaches, every change in the l
I mentioned that there are ten major LIES that service folks tell, ranging from “Your call is im
It seems that coaches are everywhere these days.Senior Executives are hiring coaches in increasing numbers, and for a wider variety of reasons.In the past, coaching was viewed primarily as a remedial tool for executives whose careers were skidding. Today more and more leaders use
I mentioned that there are ten major LIES that service folks tell, ranging from “Your call is im
How’s your cash flow? I might just as well have asked a woman her age. Joe Dominguez, author of “Your Money or Your Life” says that the most embarrassing question is “How big is yours?” Your paycheck, that is.I was once sitting in a coffee shop with my friend, Jade. She had just introduc
I mentioned that there are ten major LIES that service folks tell, ranging from “Your call is important to us,” to “I’m the supervisor.”
I earn a living training service folks and their managers to be better in their occupations, so you might expect me to not bite the hand that feeds me; to be respectfully silent about corporate miscues.
But I’m not, because I’m an observant and vocal CONSUMER, as well, and I never forget this fact. I’m the one who not only trains the mutual fund
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