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Atricle Dump - So, Your Customer Has A Complaint - Part 1
Many building contractors start their own contracting business for one major client. This leads to all sorts of problems for them because they are usually excellent tradespeople but not always
A ban on smoking means that smokers all over the United Kingdom are being forced outside in order to smoke. This can cause a smoker to be quite unhappy when the weather decides to act badly. N
The first thing to do when your customer calls with a complaint is to stop; that is to defy everything that your brain, your heart, and your emotions tells you to do. Your brain, your heart, and your emotions tell you, no, they scream out to you to-start talking, defending yourself and your company and to justify or to explain what has happened to your customer. Rather, what you should do is...
BE SILENT AND LISTEN!
Yes, Stop, take a big deep breath, be silent and listen to what your customer or client has to say!
Even if they are wrong!
Even if you are right! Allow your customer to fully explain what has happened, how they feel, and why they are feeling that way. Show your customer that you care about them and that you want to help them by listening fully to t
As children we all hear the question, “What do you want to be when you grow up?” So we grow up, we pick a career and work at it for a while. But then what? Does the choice we made at age 20 bi
The first thing to do when your customer calls with a complaint is to stop; that is to defy everything that your brain, your heart, and your emotions tells you to do. Your brain, your heart, and your emotions tell you, no, they scream out to you to-start talking, defending yourself and your company and to justify or to explain what has happened to your customer. Rather, what you should do is...
BE SILENT AND LISTEN!
Yes, Stop, take a big deep breath, be silent and listen to what your customer or client has to say!
Even if they are wrong!
Even if you are right! Allow your customer to fully explain what has happened, how they feel, and why they are feeling that way. Show your customer that you care about them and that you want to help them by listening fully to
Many people work hard in establishing good careers and raising their standards of living: these are the lucky ones who are able to finish their education and land a good occupation. Unfortunat
BE SILENT AND LISTEN!
Yes, Stop, take a big deep breath, be silent and listen to what your customer or client has to say!
Even if they are wrong!
Even if you are right! Allow your customer to fully explain what has happened, how they feel, and why they are feeling that way. Show your customer that you care about them and that you want to help them by listening fully to
What does every business want? Does every business want to increase sales, reduce taxes, and create a better cash flow? Or is that only what successful businesses want?I'll tell you wha
BE SILENT AND LISTEN!
Yes, Stop, take a big deep breath, be silent and listen to what your customer or client has to say!
Even if they are wrong!
Even if you are right! Allow your customer to fully explain what has happened, how they feel, and why they are feeling that way. Show your customer that you care about them and that you want to help them by listening fully to
Tip #1: Looking for work can be difficult. Looking for work long-distance is even tougher! Fortunately, the Internet makes long-distance job searching easier than it h
You will be glad that you took the time to listen to your customer because what you learn just might help you solve their problem or complaint easily and painlessly for you as a business owner and in turn create a loyal customer for life.
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