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  • Atricle Dump - What Ever Happened to Customer Service? (Part 1)

    Presentation Folders Can Work Wonders
    The highly competitive surroundings of the business world have instigated the need for a company to boost its corporate branding. Compelling presentation materials are needed to be used as direct mail pieces or hands outs during trade show and conve
    rate office. No, I don’t have that number.”
  • Ring. “You’ve reached the corporate office. We can’t take your call right now.”
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    Whether you’re in business or a consumer, you can relate to the following statements:

    • “We’re not sure what’s wrong with it. But it’s going to cost you more to find out.”
    • Ring. “You’ve reached the emergency hot-line. We’re not here, so leave a message.”
    • ”Sure it’s under warranty. We need the original packaging & paperwork from 1997.”
    • ”We don’t carry that item you saw in our newspaper ad this morning.”
    • ”Yes, I realize we’re three hours late, but at least we’re here.”
    • ”A complaint? You’ll have to call the corporate office. No, I don’t have that number.”
    • Ring. “You’ve reached the corporate office. We can’t take your call right now.”
    • ”T
      Auto Insurance
      Auto insurance can make all of the difference in the world in the unfortunate event of an accident. Not only does it cover property damage, but auto insurance offers other protections as well.For example, liability coverage will cover damage
      it’s going to cost you more to find out.”
    • Ring. “You’ve reached the emergency hot-line. We’re not here, so leave a message.”
    • ”Sure it’s under warranty. We need the original packaging & paperwork from 1997.”
    • ”We don’t carry that item you saw in our newspaper ad this morning.”
    • ”Yes, I realize we’re three hours late, but at least we’re here.”
    • ”A complaint? You’ll have to call the corporate office. No, I don’t have that number.”
    • Ring. “You’ve reached the corporate office. We can’t take your call right now.”
    • Branding: What Not to Do
      Here's a little story about what not to do as you carve out a name for yourself in the world of internet business.Don't use a miscellaneous email account as your primary web contact address.Some silly copywriter did this
      Sure it’s under warranty. We need the original packaging & paperwork from 1997.”
    • ”We don’t carry that item you saw in our newspaper ad this morning.”
    • ”Yes, I realize we’re three hours late, but at least we’re here.”
    • ”A complaint? You’ll have to call the corporate office. No, I don’t have that number.”
    • Ring. “You’ve reached the corporate office. We can’t take your call right now.”
    • How To Get Sales Leads At Trade Shows
      Getting sales leads is vital to every business. Every business has to have customers; and prospective clients are what they identify as sales leads. Even the teenage girl who is eyeing some fashionable clothes in a magazine can be considered a sales
      this morning.”
    • ”Yes, I realize we’re three hours late, but at least we’re here.”
    • ”A complaint? You’ll have to call the corporate office. No, I don’t have that number.”
    • Ring. “You’ve reached the corporate office. We can’t take your call right now.”
    • How Do You Define a Good Logo Design?
      Everyone wants his company logo to be the best but how good is good? How do we define a good logo? Is it necessary to be colorful or an exquisite piece of art? Can a simple design work as a good logo? We are often in a dilemma.Now to define a
      rate office. No, I don’t have that number.”
    • Ring. “You’ve reached the corporate office. We can’t take your call right now.”
    • ”That discount we advertised was for anyone over 110. You didn’t read the fine print.”
    • ”Are you sure it wasn’t already broken when you bought it yesterday?”
    • ”It looks like your flight bag is over the 3 pound weight limit for carry-ons.”
    • ”I’m afraid that the rebate was only for the Chinese version of Windows XP.”
    • ”Yes, it’s the express lane and you have one item, but it’s a bunch of over 15 grapes.”
    • ”The printer does not include the cable, electrical plug, or ink. Did you need those?”
    • ”I know it’s 1 PM on Thanks

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