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Atricle Dump - Loyal Customers - Win Them and Keep Them
There is more attitude around than the 'traditional 'positive / negative attitude. This issue's topic will expose you to the other kind of attitude. You will also learn about the significant role attitude in the making your world go round!As you read through, you will begin to understand what the components of attit
Do You Want to Become a Entrepreneur?What does it take to become a successful Entrepreneur? Entrepreneurs are unique and they are unlike "most people". I have been entrepreneur for the past 10 years, and it hasn't been all glory. Entrepreneurship is challenging and rewarding. It has allowed many indulgent items in
You are responsible
– Whatever happens when dealing with your customer; whether it is a positive thing such as your product exceeding their wildest expectations, or a negative thing such as them being left waiting for days/weeks for your product to be delivered. You must take responsibility for what happens. Your customer will see you as the emissary of your company – indeed to your customer – you are the company. Blaming someone else in the company for a missed delivery or similar error will simply make you look mean-spirited; t
Job interviews are your opportunity to communicate to the prospective employer why they should hire you. During a face to face job interview, you want your spoken words to match your unspoken words. And gestures and facial expressions can say a lot. Your overall presentation, which includes your body mannerisms, can be
You are responsible
– Whatever happens when dealing with your customer; whether it is a positive thing such as your product exceeding their wildest expectations, or a negative thing such as them being left waiting for days/weeks for your product to be delivered. You must take responsibility for what happens. Your customer will see you as the emissary of your company – indeed to your customer – you are the company. Blaming someone else in the company for a missed delivery or similar error will simply make you look mean-spirited;
During the past decade, I have noticed the prevalence of name changing, as I am sure you have also. Several of the organizations with which I am involved have chosen new and different names that they feel represent them and their missions more descriptively. Companies who were ready for a new start have changed name
Interview and career planning gurus are flooding my mail box. Some one please help me! This is the frantic expression I heard over a highschool campus. At least some of you must have been receiving those so called gurus' mails. The way they flood inboxes makes you rethink whether to continue with their service at all.<
First was the telephone. Once Alexander Graham Bell got it working, it spread like the southern kudzu vine. In less than two years after the first "Watson, come here I need you" conversation, there were enough telephones for a "central office" and someone to connect and disconnect the callers (1878).The fastest grow
Problems are great
– Problems (wrong invoicing, poor service, overdue deliveries etc.) offer great opportunities to build loyalty with your customers. Tackling a problem head-on for a customer will build customer loyalty quicker than any another action you may take. Take positive actions to deal with problems immediately, if you ignore them they will just grow bigger.
Actions speak louder than words
– When you are next in a call and your customer has
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