Atricle Dump - Business

Handling The Customer from Hell : How Can You Turn the Tide In Your Favor?
Almost anyone who has worked with the public has a horror story to tell about a difficult customer. I'm talking about a particular type here: the usually loud, upset, sometimes aggressive or intimidating ones. Having worked in Customer Service roles for

e the message more. For your largest clients and your national accounts, you may want to send a message specific to them periodically.

I send monthly memos to a database of over 800 names, and weekly Time Out messages to a group of 350 mostly financial advisors. The memo you’re reading is sent weekly to just EPS employees. Your competition is calling your clients every day. Wi

Business Card CD Duplications
One of the most important principles in business is branding. This is because it plays a big role in creating product awareness and creating more business for companies. Given this, companies make it a point to come up with logos and produce collateral m

How would you like to have every one of your clients call you every time they opened a case? How about being called so often that you’re on your best client’s speed dial? With all the distractions in their day, how do you stay visible to them? What will help them remember you when they open a case? And what about prospect contact?

Nothing beats a personal visit and making a good impression, but neither you nor they want that every week, and the cost in time and money is prohibitive. Making weekly phone calls takes a lot of time and you may be thought a pest after a while. Most of your calls will hit a voicemail message anyway. How useful is that? If you want some “client mindshare”, you can get it with a message that stands out from the hundreds of emails and phone calls they get every day, and if your message is valuable to them.

Here’s what you need to get mindshare.

1. A unique and valuable message for them
2. A memorable and convenient way for them to get the message
3. Repetition

Here’s what it takes.

1. Developing rich, unique and interesting message content
2. An eye pleasing format with a personal connection to you
3. An automatic and reliable delivery system and a client email database
4. A schedule you stick to (weekly, bi-weekly, monthly)

The content is the big commitment. It takes several hours to develop or find an article to send. But one message will serve all your clients and takes less time than a call or visit. They may even value the message more. For your largest clients and your national accounts, you may want to send a message specific to them periodically.

Job Search Questions and Answers - Part 1
When you're looking for a job there's always going to be a lot of questions to ask. Whether you are starting out or you have experience in the job market you always have questions that come up and need answers. In this two-part article we'll take a look

od impression, but neither you nor they want that every week, and the cost in time and money is prohibitive. Making weekly phone calls takes a lot of time and you may be thought a pest after a while. Most of your calls will hit a voicemail message anyway. How useful is that? If you want some “client mindshare”, you can get it with a message that stands out from the hundreds of emails and phone calls they get every day, and if your message is valuable to them.

Here’s what you need to get mindshare.

1. A unique and valuable message for them
2. A memorable and convenient way for them to get the message
3. Repetition

Here’s what it takes.

Building Powerful Business Relationships That Sky Rocket Your Success
I was reading another chapter in one of my favorite books, The Art Of Possibility. This is one of the best books I’ve ever read on transforming your personal and professional life. On page 55, the authors introduce the practice of, “being in contributi

and phone calls they get every day, and if your message is valuable to them.

Here’s what you need to get mindshare.

1. A unique and valuable message for them
2. A memorable and convenient way for them to get the message
3. Repetition

Here’s what it takes.

Change Management and the Psychology of Change Considered
Change Management problems at the executive level are fascinating but should never be unexpected. Why you ask? Well humans do not like change, they always move for the status quo over change when allowed to choose. Unfortunately, change is a universal co

ormat with a personal connection to you
3. An automatic and reliable delivery system and a client email database
4. A schedule you stick to (weekly, bi-weekly, monthly)

A Workplace Romance Can Be Detrimental to Your Career
Over 70% of single employees will become romantically involved with someone they work with at some point in their career. The workplace has become the new single’s bar. The workplace has also become the number one place for cheating spouses to meet affa

e the message more. For your largest clients and your national accounts, you may want to send a message specific to them periodically.

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No marketing method or sales tactic is worth a darn if you don't first target the right people. Find out how to find your target market and how it can work for you.

With some of the interviews running over multiple hours and sessions sustenance is a major issue as well. How can you be enthusiastic, attentive and energetic after 3 hours of one-on-one interviewing and 2 hours of group interviewing and more to come? The mind and body work together in tandem, if one is overworked and exhausted it affects the other.

Personal Internet use at work is an increasingly hot topic given that more companies are laying down the law with policies regarding personal Internet use. What is your company policy on personal Internet use?

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