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Atricle Dump - Good Directions Mean You Will Never Lose a Customer
If I were to ask you the percentage of time you spend thinking about what you don’t want, what would it be? And the percentage of time thinking about what you do want?Experience with my clients has shown me that most of us spend a lot more t
Some people like directions with numbers, street names and mileage (proceed 1.5 miles on Harper Road then turn left onto
There are many tools that exist now that did not in the 1990's and early 2000's for learning how to become a legal secretarial/word processor. The internet and cd-roms did not exist back then and they are some of the tools that one can use to help
Make triple sure you directions are accurate, that is, read through them yourself while looking at a map, have someone else who doesn’t know the area drive them and give you feedback, and be sure to ask real customers if the directions are working. Your customers don’t care how hard you worked or how many times you’ve been through them, if the directions don’t work, they don’t work, period!
Layout your directions in bullet points and a large font so they are easy to follow while driving a car through a strange city, at night, in heavy traffic, in the rain. Be ready to fax or e-mail directions at a moments notice. (Super tip: For fast and easy e-mailing, put your directions in “signature files” in your e-mail program.)
Some people like directions with numbers, street names and mileage (proceed 1.5 miles on Harper Road then turn left onto
A sample thank you letter that you use after an interview, as a guideline or template, will save you a lot of time when preparing this type of correspondence. Since you’ll prepare it before the job interview when you are not nervous and have a clea
Make triple sure you directions are accurate, that is, read through them yourself while looking at a map, have someone else who doesn’t know the area drive them and give you feedback, and be sure to ask real customers if the directions are working. Your customers don’t care how hard you worked or how many times you’ve been through them, if the directions don’t work, they don’t work, period!
Layout your directions in bullet points and a large font so they are easy to follow while driving a car through a strange city, at night, in heavy traffic, in the rain. Be ready to fax or e-mail directions at a moments notice. (Super tip: For fast and easy e-mailing, put your directions in “signature files” in your e-mail program.)
Some people like directions with numbers, street names and mileage (proceed 1.5 miles on Harper Road then turn left onto
Do paid surveys really work? Can you earn a great income from your own home? Are they just a gigantic scam? The answer is yes and no to all three questions.Many paid surveys sites are a complete waste of time and money, in fact a whopping 85%
Layout your directions in bullet points and a large font so they are easy to follow while driving a car through a strange city, at night, in heavy traffic, in the rain. Be ready to fax or e-mail directions at a moments notice. (Super tip: For fast and easy e-mailing, put your directions in “signature files” in your e-mail program.)
Some people like directions with numbers, street names and mileage (proceed 1.5 miles on Harper Road then turn left onto
The other night I phoned to activate a charge card, expecting it would take a minute or two, and I’d be on my way.Instead, I was held hostage by a representative who immediately launched into a talk-a-thon about balance transfers and perhaps
Some people like directions with numbers, street names and mileage (proceed 1.5 miles on Harper Road then turn left onto
You pay commission for each closed sales to your sales reps. You don't pay any commission to your customer service reps. Perhaps you should. Perhaps it's time to start paying commissions to your customer service reps. Here's why.You know that
Some people like directions with numbers, street names and mileage (proceed 1.5 miles on Harper Road then turn left onto 2nd Street East). Other people do better with directions based on landmarks (drive about 5 minutes past the Mall, then turn left at Hollywood Video). Consider offering both types of directions.
Be sure you include your full physical address (some people will prefer to call up a map or directions from a place like mapquest.com). Don’t forget to include your logo, a photograph of your restaurant (or other business) and a blurb about why you are the greatest destination on earth. This will keep your potential life-time customer motivated if they make a wrong turn.
One final tip: Offer free coffee, soda or dessert to anyone who tells you they got lost. And when they tell you what happened, listen closely and thank them sincerely: They are helping you put thousands of dollars in your pockets from dozens of future life time customers.
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