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Atricle Dump - The Art of Giving Great Service
Do you have any idea how important your company logo is? Well you should. It appears on everything from your corporate identity system, brochures to your websi
It's a nice little touch which is highly noticable by customers. Nothing major, but it shows they care about what they do. They are serious about
At one time or another, most of us have experienced a loss of momentum in achieving the goals we set. This particularly seems to be true when we resolve to t
Let's look at an example of service from my point of view:
I usually buy a sandwich from one place only. I always go there, as I get top services and the sandwich is nice. I could go anywhere, but I choose to go to this place.
Price has nothing to do with it. I can get a sandwich cheaper elsewhere, but the reason that I don't go elswhere is so simple, and it's scary that so many businesses fail to capitalise on this easy technique. The answer is that the guy knows what my order is I only have to walk in and they prepare my sandwich without asking what I want. I suppose speed of service is part of it - never much waiting in there but it saves me from repeating my order every time I want the same thing.
It's a nice little touch which is highly noticable by customers. Nothing major, but it shows they care about what they do. They are serious about s
I heard this story told about film director Cecil B. DeMille. I have no way of knowing if it's true, but the story beautifully captures the communications stal
Let's look at an example of service from my point of view:
I usually buy a sandwich from one place only. I always go there, as I get top services and the sandwich is nice. I could go anywhere, but I choose to go to this place.
Price has nothing to do with it. I can get a sandwich cheaper elsewhere, but the reason that I don't go elswhere is so simple, and it's scary that so many businesses fail to capitalise on this easy technique. The answer is that the guy knows what my order is I only have to walk in and they prepare my sandwich without asking what I want. I suppose speed of service is part of it - never much waiting in there but it saves me from repeating my order every time I want the same thing.
It's a nice little touch which is highly noticable by customers. Nothing major, but it shows they care about what they do. They are serious about
Okay, it has a headline, picture, copy, and even a map. Heck, you’ve been running it for years. It seems to get lots of calls and everything is wonderful
Price has nothing to do with it. I can get a sandwich cheaper elsewhere, but the reason that I don't go elswhere is so simple, and it's scary that so many businesses fail to capitalise on this easy technique. The answer is that the guy knows what my order is I only have to walk in and they prepare my sandwich without asking what I want. I suppose speed of service is part of it - never much waiting in there but it saves me from repeating my order every time I want the same thing.
It's a nice little touch which is highly noticable by customers. Nothing major, but it shows they care about what they do. They are serious about
What does your vehicle say about your business? You drive to work, commute through traffic, stop at the shop for refreshments, park up outside your business, t
It's a nice little touch which is highly noticable by customers. Nothing major, but it shows they care about what they do. They are serious about
Squeeze PagesUsually when potential business associated meet they shake hands, exchange business cards and discuss their businesses. On the internet, ho
It's a nice little touch which is highly noticable by customers. Nothing major, but it shows they care about what they do. They are serious about service and yet it appears effortless, as if they aren't trying.
That's the secret of service. Make everything effortless in the customer's eyes.
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