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    Go Ahead I'm Listening
    In today’s fast paced environment, interaction with family and friends is often relegated to a few left over minutes here and there, leaving many people feeling isolated.Radio fills the gap. Radio provides a one on one emotional experience. It creates a connection that is a personal and unique experience for each listener. It’s just you and the voice on the radio, speaking to you.TV and print media are mass media. Eliciting an emotional response from p
    t, they love you!

    For example, in my HorseWise Brilliance Unbridled program my clients want a way to stand out from the crowd but they have no idea how to do that. I make sure in the 3-day retreat that we create their brand. Plus we create a starter list of simple ways to immediately cause their clients to sit up and take notice.

    I promise they'll achieve their brand and by the end of the second day I see the looks of astonishment and delight light up their faces because they have it and they can't believe how easy it was!

    Where can you excel at delivering your service? Think better, faster, easier. What can you tweak to com

    Grab Your Share of Untold Amounts of Advertising Dollars
    If you advertise in any way, the following information could show you how to find and utilize untold advertising dollars you may not be aware of.In the mid 80’s I was an account executive for a radio station located in Santa Rosa, California. During that time I became very familiar with what is referred to as co-op advertising.Co-op advertising is a great source of advertising dollars. And there is so much of it available to people, yet most people kno
    It's a fact. Clients will always pay you more than you realize. How do I know? Because price is not the be-all-and-end-all of why your clients hire you. It's usually third, even fourth on their list of important reasons why they'll choose your service over someone else's.

    Let me get right to the point here. If you focus first on what matters most to your clients, the topic of price stays just that—a topic, not an issue.

    Here are 3 things your clients care about MORE than price (hint: focus on over-delivering on each of these and price will rarely, if ever, keep a client from hiring you):

    *Quality

    Quality seems to come up often when you're talking about a product but rarely when it's a service. But why not? Quality counts no matter what your business!

    What are the quality indicators your clients want with a service like yours? For example, in my business, quality indicators are the high value of the information I provide. Do my courses and products actually deliver results? Is my information somehow different, or presented differently than information on the same topic offered elsewhere?

    Obviously, the answer has to be 'yes!' to satisfy my clients' idea of quality.

    What indicators of quality are your clients most concerned with? List at least three right now.

    *Service

    Is your service easy to understand and use? If you offer support, is it fast and friendly? These may seem like no-brainer points to make but unless you take a good look at how you stack up in the area of service, you might be missing an important opportunity to come through ahead of your competition in the eyes of your clients.

    For example, my website developer, Kevin of www.AcornCreative.com and his team (thanks Renee!) did an outstanding job at meeting my tight goal-line with my website makeover. Every phone call and email was answered promptly. Fixes were handled promptly. I knew where I stood every moment of the project. I felt like their only client for the week's duration of my project. I loved it!

    Where can you be as prompt and effective answering questions and serving your clients? No matter how good a job you're already doing, there's at least one area you can strengthen. Choose the area that means the most to your clients, not to you.

    *Delivery

    Your clients are paying you to deliver a result. Period. So how quickly, easily, efficiently, nicely, excitingly, can you make good on your delivery promise? No one likes to wait these days, least of all a client. When you deliver what they need, when they need it, they love you!

    For example, in my HorseWise Brilliance Unbridled program my clients want a way to stand out from the crowd but they have no idea how to do that. I make sure in the 3-day retreat that we create their brand. Plus we create a starter list of simple ways to immediately cause their clients to sit up and take notice.

    I promise they'll achieve their brand and by the end of the second day I see the looks of astonishment and delight light up their faces because they have it and they can't believe how easy it was!

    Where can you excel at delivering your service? Think better, faster, easier. What can you tweak to com

    American Inventors Could Use Some Branding Help!
    If you are one of the mesmerized millions who have tuned into the hit reality show American Inventor, you probably witnessed the importance of first impressions and the power of branding. It only took seconds for the panel of judges to start formulating opinions on the worth and merit of the inventions, often based on nothing more than the product name and a brief introduction.A good example was the child psychologist who created an invention she name
    up often when you're talking about a product but rarely when it's a service. But why not? Quality counts no matter what your business!

    What are the quality indicators your clients want with a service like yours? For example, in my business, quality indicators are the high value of the information I provide. Do my courses and products actually deliver results? Is my information somehow different, or presented differently than information on the same topic offered elsewhere?

    Obviously, the answer has to be 'yes!' to satisfy my clients' idea of quality.

    What indicators of quality are your clients most concerned with? List at least three right now.

    *Service

    Is your service easy to understand and use? If you offer support, is it fast and friendly? These may seem like no-brainer points to make but unless you take a good look at how you stack up in the area of service, you might be missing an important opportunity to come through ahead of your competition in the eyes of your clients.

    For example, my website developer, Kevin of www.AcornCreative.com and his team (thanks Renee!) did an outstanding job at meeting my tight goal-line with my website makeover. Every phone call and email was answered promptly. Fixes were handled promptly. I knew where I stood every moment of the project. I felt like their only client for the week's duration of my project. I loved it!

    Where can you be as prompt and effective answering questions and serving your clients? No matter how good a job you're already doing, there's at least one area you can strengthen. Choose the area that means the most to your clients, not to you.

    *Delivery

    Your clients are paying you to deliver a result. Period. So how quickly, easily, efficiently, nicely, excitingly, can you make good on your delivery promise? No one likes to wait these days, least of all a client. When you deliver what they need, when they need it, they love you!

    For example, in my HorseWise Brilliance Unbridled program my clients want a way to stand out from the crowd but they have no idea how to do that. I make sure in the 3-day retreat that we create their brand. Plus we create a starter list of simple ways to immediately cause their clients to sit up and take notice.

    I promise they'll achieve their brand and by the end of the second day I see the looks of astonishment and delight light up their faces because they have it and they can't believe how easy it was!

    Where can you excel at delivering your service? Think better, faster, easier. What can you tweak to com

    Your Interview Questions Are a Serious Matter
    Of course interviews are mainly about you answering the questions they put to you, but at the end of your allotted interview time, the questions that really matter most are yours. You should hope to hear the interviewer ask you:“Have you any questions?”But even if they don’t ask, you should grasp the opportunity and say:“Do you mind if I ask a couple of questions?” However you must be careful when planning what questions you
    east three right now.

    *Service

    Is your service easy to understand and use? If you offer support, is it fast and friendly? These may seem like no-brainer points to make but unless you take a good look at how you stack up in the area of service, you might be missing an important opportunity to come through ahead of your competition in the eyes of your clients.

    For example, my website developer, Kevin of www.AcornCreative.com and his team (thanks Renee!) did an outstanding job at meeting my tight goal-line with my website makeover. Every phone call and email was answered promptly. Fixes were handled promptly. I knew where I stood every moment of the project. I felt like their only client for the week's duration of my project. I loved it!

    Where can you be as prompt and effective answering questions and serving your clients? No matter how good a job you're already doing, there's at least one area you can strengthen. Choose the area that means the most to your clients, not to you.

    *Delivery

    Your clients are paying you to deliver a result. Period. So how quickly, easily, efficiently, nicely, excitingly, can you make good on your delivery promise? No one likes to wait these days, least of all a client. When you deliver what they need, when they need it, they love you!

    For example, in my HorseWise Brilliance Unbridled program my clients want a way to stand out from the crowd but they have no idea how to do that. I make sure in the 3-day retreat that we create their brand. Plus we create a starter list of simple ways to immediately cause their clients to sit up and take notice.

    I promise they'll achieve their brand and by the end of the second day I see the looks of astonishment and delight light up their faces because they have it and they can't believe how easy it was!

    Where can you excel at delivering your service? Think better, faster, easier. What can you tweak to com

    The Cycle of Change
    While many business professionals understand the Plan-Do-Check-Act (PDCA) cycle as it pertains to process improvement, the model doesn’t work particularly well for dealing with changes in individual or organizational behaviors. However, an alternative model based on Gestalt psychology can be very useful, and consists of four major phases.1. Awareness – Significant change is unlikely to occur if the entity is not aware of the need for change, which is why fee
    ood every moment of the project. I felt like their only client for the week's duration of my project. I loved it!

    Where can you be as prompt and effective answering questions and serving your clients? No matter how good a job you're already doing, there's at least one area you can strengthen. Choose the area that means the most to your clients, not to you.

    *Delivery

    Your clients are paying you to deliver a result. Period. So how quickly, easily, efficiently, nicely, excitingly, can you make good on your delivery promise? No one likes to wait these days, least of all a client. When you deliver what they need, when they need it, they love you!

    For example, in my HorseWise Brilliance Unbridled program my clients want a way to stand out from the crowd but they have no idea how to do that. I make sure in the 3-day retreat that we create their brand. Plus we create a starter list of simple ways to immediately cause their clients to sit up and take notice.

    I promise they'll achieve their brand and by the end of the second day I see the looks of astonishment and delight light up their faces because they have it and they can't believe how easy it was!

    Where can you excel at delivering your service? Think better, faster, easier. What can you tweak to com

    The Cost–Benefit Ratio Of Outdoor Signs, 4 Things You Need To Know
    Pictures are worth a thousand words – you know that. The same holds true for an outdoor sign. Not only is your outdoor sign effective in bringing you additional footfalls, it is one of the most cost-effective methods of advertising a business. Let us take an example to illustrate how effective and cheap an outdoor sign can be:Cost of outdoor sign: $25,000Life of outdoor sign: 8 yearsFloating population walking and automobiles driving past
    t, they love you!

    For example, in my HorseWise Brilliance Unbridled program my clients want a way to stand out from the crowd but they have no idea how to do that. I make sure in the 3-day retreat that we create their brand. Plus we create a starter list of simple ways to immediately cause their clients to sit up and take notice.

    I promise they'll achieve their brand and by the end of the second day I see the looks of astonishment and delight light up their faces because they have it and they can't believe how easy it was!

    Where can you excel at delivering your service? Think better, faster, easier. What can you tweak to come through in the areas of quality, service and delivery? These are the bells and whistles your clients care about and will happily pay for, every time!

    *
    You are welcome to publish this article in its entirety, electronically, or in print free of charge, as long as you include my full signature file for ezines, and my Web site address in hyperlink for other sites. Please send a courtesy link or email where you publish to Kendall@KendallSummerHawk.com

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