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    terminal isn't working or the credit card cannot be read, the card information is keyed in and that you make an imprint onto the sales receipt. In order to avoid a possible chargeback later, both the card's account number and its expiry date must show up on the receipt.

    4. A common cause of customers' disputes for online sales is that they don't recognize the description of your company that appears on their monthly credit card statement. So make sure that description reflects your website's name - and include a toll-free number in their statement's description, so they can phone you if they have a problem.

    5. For we

    Medical Billing - DME Software Overview
    In this installment, we are going to be starting a series on DME software for medical billing. This is probably the most popular software on the market because it is responsible for billing more claims than probably any other branch of the medical billing industry.DME stands for Durable Medical Equipment. This is equipment that is either sold or rented to various Medicare, Medicaid, Blue Cross, Blue Shield and many private insurance companies including Prudential and Web MD. This equipment ranges from wheelchairs to concentrators. The amount of money involved in this industry is staggering. Because of this, there are many brands of software on the market that billers can use to bill these medical claims. Logistically, it would be impossible to review each piece of software. However, because there are so many similarities between the various brands, it is simple enough to go over the main parts that each software covers. This way you will have a decent idea of what is involved in billing DME claims.The first part of DME software that we'll be going over in detail, in a future installmen
    When your merchant account provider reverses a customer's transaction as a result of his disputing the charge, then, unless you successfully challenge the reversal, you lose the sales proceeds, incur any shipping & handling costs and are levied a chargeback fee of $25 to $50.

    And, an excessive history of chargebacks may result in the disastrous consequence of losing your merchant account and your ability to accept credit cards.

    So, it's obviously important to take prudent steps to minimize the occurrences of chargebacks - especially if your transaction volume is high.

    The disputes are usually based on a customer's claim that he did not receive the product or service that he ordered from you; that what he did receive was somehow defective or not what he ordered; or that he did not in fact order anything at all from you.

    The causes for such claims generally result from:

    * Fraud . Someone other than the authorized cardholder used his card or the information associated with card. Claims for fraudulent use of a cardholder's card are especially common with internet and other 'card not present' transactions. Many billions of dollars of online transactions are the result of fraud annually.

    * Customer Error . Again, this type of error is increasingly common for internet transactions, where the customer may not recall whether or not he purchased your product or service - especially if your website's name and the name he sees on his credit card statement don't match.

    * Your Error . Your system for managing and tracking transactions - or your bookkeeping may be at fault.

    * Bank Error . Banks do make mistakes - an unusually high number of them in fact - and you should keep a close watch on your merchant statements to minimize bank error.

    With that in mind, here are 27 specific things you can do to reduce chargebacks against your merchant account .

    1. The Address Verification System (AVS, for short) compares the customer's stated billing address with the address the credit card company has on file. If your 'customer' has stolen the credit card, he probably won't know the right billing address, so AVS is very useful in detecting fraudulent orders. Failure to use AVS will also result in higher discount rates on your transactions.

    2. Be careful with orders from developing countries (e.g. former Eastern block countries), which have a higher than average rate of chargeback claims.

    3. When processing in person, make sure that, if for some reason the swipe terminal isn't working or the credit card cannot be read, the card information is keyed in and that you make an imprint onto the sales receipt. In order to avoid a possible chargeback later, both the card's account number and its expiry date must show up on the receipt.

    4. A common cause of customers' disputes for online sales is that they don't recognize the description of your company that appears on their monthly credit card statement. So make sure that description reflects your website's name - and include a toll-free number in their statement's description, so they can phone you if they have a problem.

    5. For web

    Impress Your Boss with Easy Tracking and Reporting
    A lot of event planners struggle to get up-to-the-minute stats about who's coming, how many people are coming, and how many spots are left. This is because they're hand-counting forms, tallying up call-in registrations, and manually updating Excel spreadsheets to find the right numbers.This is so unnecessary.Using an online registration system for the event can remove all such tedious paperwork from your job by providing complete, up-to-the-minute reports for all your events and meetings?With the right online registration system, you can pull up all the data you need, including total registrations, cancellations, revenue collected, and more with just a few clicks. You can view the raw data, or see it in colorful charts and graphs. You get unlimited reports, including the financial reports you’ll need for accounting. You can also export your reports to PDF, Excel, or plain text for easy emailing to executives and senior level managers.Another reporting feature that is worth searching out in your online registration system is Smart Links. You can give out this automatically gener
    's claim that he did not receive the product or service that he ordered from you; that what he did receive was somehow defective or not what he ordered; or that he did not in fact order anything at all from you.

    The causes for such claims generally result from:

    * Fraud . Someone other than the authorized cardholder used his card or the information associated with card. Claims for fraudulent use of a cardholder's card are especially common with internet and other 'card not present' transactions. Many billions of dollars of online transactions are the result of fraud annually.

    * Customer Error . Again, this type of error is increasingly common for internet transactions, where the customer may not recall whether or not he purchased your product or service - especially if your website's name and the name he sees on his credit card statement don't match.

    * Your Error . Your system for managing and tracking transactions - or your bookkeeping may be at fault.

    * Bank Error . Banks do make mistakes - an unusually high number of them in fact - and you should keep a close watch on your merchant statements to minimize bank error.

    With that in mind, here are 27 specific things you can do to reduce chargebacks against your merchant account .

    1. The Address Verification System (AVS, for short) compares the customer's stated billing address with the address the credit card company has on file. If your 'customer' has stolen the credit card, he probably won't know the right billing address, so AVS is very useful in detecting fraudulent orders. Failure to use AVS will also result in higher discount rates on your transactions.

    2. Be careful with orders from developing countries (e.g. former Eastern block countries), which have a higher than average rate of chargeback claims.

    3. When processing in person, make sure that, if for some reason the swipe terminal isn't working or the credit card cannot be read, the card information is keyed in and that you make an imprint onto the sales receipt. In order to avoid a possible chargeback later, both the card's account number and its expiry date must show up on the receipt.

    4. A common cause of customers' disputes for online sales is that they don't recognize the description of your company that appears on their monthly credit card statement. So make sure that description reflects your website's name - and include a toll-free number in their statement's description, so they can phone you if they have a problem.

    5. For we

    Used Vending Machines-Tips on Buying
    Are you planning to start a minor vending machine business but you don’t have enough money? Of course, if you will start a vending machine business, you need to purchase a vending machine. But how are you going to get one if your budget isn’t much? Is it possible for you to start the business?If you only have limited capital but you want to start a business, you can purchase a used vending machine. When you are going to purchase a used vending machine make sure to follow these easy steps.Make sure that the price of used vending machine you are buying is lower than the price of a new vending machine. Be careful in buying used vending machine because some dealers may give you the original price for a used machine. Check the different prices on the market and choose a used vending machine that costs less than the original.You should also check whether the coin receptacle and validator are updated. Most of the present coins today are different from the coins before in Europe. So, make sure that the vending machine is currently updated to the coins present today.You should check the v
    error is increasingly common for internet transactions, where the customer may not recall whether or not he purchased your product or service - especially if your website's name and the name he sees on his credit card statement don't match.

    * Your Error . Your system for managing and tracking transactions - or your bookkeeping may be at fault.

    * Bank Error . Banks do make mistakes - an unusually high number of them in fact - and you should keep a close watch on your merchant statements to minimize bank error.

    With that in mind, here are 27 specific things you can do to reduce chargebacks against your merchant account .

    1. The Address Verification System (AVS, for short) compares the customer's stated billing address with the address the credit card company has on file. If your 'customer' has stolen the credit card, he probably won't know the right billing address, so AVS is very useful in detecting fraudulent orders. Failure to use AVS will also result in higher discount rates on your transactions.

    2. Be careful with orders from developing countries (e.g. former Eastern block countries), which have a higher than average rate of chargeback claims.

    3. When processing in person, make sure that, if for some reason the swipe terminal isn't working or the credit card cannot be read, the card information is keyed in and that you make an imprint onto the sales receipt. In order to avoid a possible chargeback later, both the card's account number and its expiry date must show up on the receipt.

    4. A common cause of customers' disputes for online sales is that they don't recognize the description of your company that appears on their monthly credit card statement. So make sure that description reflects your website's name - and include a toll-free number in their statement's description, so they can phone you if they have a problem.

    5. For we

    Success Delusion
    People will do something—including changing their behavior—only if it can be demonstrated that doing so is in their own best interests as defined by their own values.All of us delude ourselves about our achievements, status, and contributions. We overestimate our contribution, and take credit for successes that belong to others. We have an elevated opinion of our skills and our standing among our peers. We ignore our costly failures and exaggerate our impact on net profits.These delusions are a direct result of success, not failure. We get positive reinforcement from our past successes, and we think that they portend great things in our future. This wacky delusional belief instills us with confidence, however unearned it may be. It erases doubt and blinds us to risks and challenges, which isn’t all bad. If we had a complete grip on reality, we might be chronically depressed.But our delusions become a liability when we need to change. When someone tries to make us change our ways, we first think the other party is confused or misinformed; second, we go into denial mode, thinking that the
    count .

    1. The Address Verification System (AVS, for short) compares the customer's stated billing address with the address the credit card company has on file. If your 'customer' has stolen the credit card, he probably won't know the right billing address, so AVS is very useful in detecting fraudulent orders. Failure to use AVS will also result in higher discount rates on your transactions.

    2. Be careful with orders from developing countries (e.g. former Eastern block countries), which have a higher than average rate of chargeback claims.

    3. When processing in person, make sure that, if for some reason the swipe terminal isn't working or the credit card cannot be read, the card information is keyed in and that you make an imprint onto the sales receipt. In order to avoid a possible chargeback later, both the card's account number and its expiry date must show up on the receipt.

    4. A common cause of customers' disputes for online sales is that they don't recognize the description of your company that appears on their monthly credit card statement. So make sure that description reflects your website's name - and include a toll-free number in their statement's description, so they can phone you if they have a problem.

    5. For we

    Indian Pharmaceutical Compa­nies
    Storm clouds are hovering in the drug research domain where Indian companies have raked in the moolah from a string of successful discoveries.Research costs are on the rise and the chances of suc­cess in discoveries are less. The time to develop new drugs has also lengthened. A few years ago, it took around two years to launch a new drug; it now takes over six after approvals and clinical trials.According to Paresh Vaish, director of the Boston Con­sulting Group, the cost of re­search is rising. The cost would be $2.3 billion in 2010 from $1.5 billion now, he said.Vaish, who analyses drug trends, said a company launched only one drug from a pipeline of eight molecules be­tween 1995 and 2000. It is one from 13 molecules now.Like the global majors, In-3ian pharmaceutical compa­nies are spending big on re­search, with some even invest­ing around 10 per cent of their top line.Dr Reddy's Laboratories, Ranbaxy Laboratories, Sun Pharma, Lupin and many oth­ers are trying to build a pipeline of new chemical enti­ties (NCEs). Ranbaxy's NCE pipeline has 3-5 molecules in the late dis
    terminal isn't working or the credit card cannot be read, the card information is keyed in and that you make an imprint onto the sales receipt. In order to avoid a possible chargeback later, both the card's account number and its expiry date must show up on the receipt.

    4. A common cause of customers' disputes for online sales is that they don't recognize the description of your company that appears on their monthly credit card statement. So make sure that description reflects your website's name - and include a toll-free number in their statement's description, so they can phone you if they have a problem.

    5. For websites, make sure you provide a toll free phone number for customers to call, so they can hopefully resolve problems prior to instituting a dispute via the card company. And have a 'frequently asked questions' section on your site to further clarify issues that might otherwise lead to a complaint.

    6. Be careful when accepting online orders if the customer uses a free email service - for if the card was stolen, his identity may be next to impossible to identify later. To be safe, you could ask him to confirm the sale by phone or fax.

    7. Set up your shipping process so that the customer's signature is always collected when the product is delivered - and have the shipper forward you a copy of the signed acknowledgement or upon request.

    8. A recent development in fraud control is the IVR terminal (www.voicestamps.com) which can record a customer's voice. If he later claims he didn't order your product or service, the voice verification is e-mailed to you so you can prove he did in fact make the order.

    9. If you manually process transactions, but don't do so promptly, you may be hit with a chargeback for late presentment.

    10. If you are selling via a website, offering a liberal returns and guarantee policy ensures fewer customer complaints and therefore fewer chargebacks.

    11. If an order's billing address and shipping address are different, consider contacting the customer for an explanation for the discrepancy.

    12. Be proactive, by sending your customers e-mail notices regarding orders, shipping, etc. An informed customer is a happy customer.

    13. If you process via a high volume merchant account you should consider purchasing fraud prevention software (do a search on that term, if you wish to locate and compare software offerings). Depending on the product, these can be very sophisticated, monitoring the risk of each transaction prior to processing to see whether it should be declined (examining things such as the IP address, email server & domain; validating the zip code; and comparing or "scrubbing" the data against lists of previously identified fraudsters).

    14. For manual processing and voice authorizations, always note the authorization number on the sales receipt.

    15. If you takes orders with a credit card machine, you should always check the expiry

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