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  • Atricle Dump - Segway Recall Causes a Flurry of Excitement

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    ommission temporarily following the manufacturer's announcement of a recall of all Segways.

    Department officials learned Thursday that Segway Inc. is recalling 23,500 scooters due to a glitch that can cause the wheels to unexpectedly reverse direction.

    The Police Department is awaiting a free software update that should fix the problem, according to Police Chief Jim Bueermann.

    According to reports, riders elsewhere have been thrown from their scooters and in one incident, broke some teeth. Redlands police have not yet experienced such

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    The Segway recall has created a flurry of excitement around the world. Lovers and enthusiasts of this splendid invention are cringing, as the bashers and complainers take another deep breath and start spewing their silly rhetoric.

    Detractors are rubbing their hands together with glee at this Segway recall, and casual observations are (again) being made about George W. Bush’s stumble a few years back. Is this connected? Of course not. Mr. Bush fell off because he hadn’t turned on his mother’s Segway HT, and the device requires power to operate.

    So, what exactly is involved in this latest Segway recall? The software can cause the wheels to reverse direction if a particular combination of moves takes place. Here is what you'd need to do to make this happen: First, take the Segway to its maximum speed, so that the speed limiter function actually pushes back to warn you that you are at the top of the speed range. Then, jump off the Segway, and then quickly jump back on.

    As a Segway Tour operator, I’ve put hundreds of miles on HTs, and never encountered this. I’ve trained hundreds of gliders, and scolded dozens of exuberant teenaged boys pushing every conceivable limit, and never saw this happen.

    In a world in which we must protect folks attempting to emulate the stars of "Jackass the Movie" and "Jackass 2", I guess this Segway recall is necessary. But, for an individual using a PT or HT in a responsible manner, this is so far from realm of possibility; it's not worth worrying about. After all, 6 out of 23,500 is 0.00026, or .026%. I'm not too worried about those odds.

    Here are a few related quotes:

    "It's a very minor problem and it's something I've never seen happen and I've been using them for two years. I've had more than 1,000 tourists on my Segway tour, from the age of 13 to 89, and it's never happened to any of them."
    -- Steve Territo, Bermuda Dockyards

    REDLANDS, CA - Redlands police have put their Segway self-balancing scooters out of commission temporarily following the manufacturer's announcement of a recall of all Segways.

    Department officials learned Thursday that Segway Inc. is recalling 23,500 scooters due to a glitch that can cause the wheels to unexpectedly reverse direction.

    The Police Department is awaiting a free software update that should fix the problem, according to Police Chief Jim Bueermann.

    According to reports, riders elsewhere have been thrown from their scooters and in one incident, broke some teeth. Redlands police have not yet experienced such p

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    So, what exactly is involved in this latest Segway recall? The software can cause the wheels to reverse direction if a particular combination of moves takes place. Here is what you'd need to do to make this happen: First, take the Segway to its maximum speed, so that the speed limiter function actually pushes back to warn you that you are at the top of the speed range. Then, jump off the Segway, and then quickly jump back on.

    As a Segway Tour operator, I’ve put hundreds of miles on HTs, and never encountered this. I’ve trained hundreds of gliders, and scolded dozens of exuberant teenaged boys pushing every conceivable limit, and never saw this happen.

    In a world in which we must protect folks attempting to emulate the stars of "Jackass the Movie" and "Jackass 2", I guess this Segway recall is necessary. But, for an individual using a PT or HT in a responsible manner, this is so far from realm of possibility; it's not worth worrying about. After all, 6 out of 23,500 is 0.00026, or .026%. I'm not too worried about those odds.

    Here are a few related quotes:

    "It's a very minor problem and it's something I've never seen happen and I've been using them for two years. I've had more than 1,000 tourists on my Segway tour, from the age of 13 to 89, and it's never happened to any of them."
    -- Steve Territo, Bermuda Dockyards

    REDLANDS, CA - Redlands police have put their Segway self-balancing scooters out of commission temporarily following the manufacturer's announcement of a recall of all Segways.

    Department officials learned Thursday that Segway Inc. is recalling 23,500 scooters due to a glitch that can cause the wheels to unexpectedly reverse direction.

    The Police Department is awaiting a free software update that should fix the problem, according to Police Chief Jim Bueermann.

    According to reports, riders elsewhere have been thrown from their scooters and in one incident, broke some teeth. Redlands police have not yet experienced such

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    hundreds of gliders, and scolded dozens of exuberant teenaged boys pushing every conceivable limit, and never saw this happen.

    In a world in which we must protect folks attempting to emulate the stars of "Jackass the Movie" and "Jackass 2", I guess this Segway recall is necessary. But, for an individual using a PT or HT in a responsible manner, this is so far from realm of possibility; it's not worth worrying about. After all, 6 out of 23,500 is 0.00026, or .026%. I'm not too worried about those odds.

    Here are a few related quotes:

    "It's a very minor problem and it's something I've never seen happen and I've been using them for two years. I've had more than 1,000 tourists on my Segway tour, from the age of 13 to 89, and it's never happened to any of them."
    -- Steve Territo, Bermuda Dockyards

    REDLANDS, CA - Redlands police have put their Segway self-balancing scooters out of commission temporarily following the manufacturer's announcement of a recall of all Segways.

    Department officials learned Thursday that Segway Inc. is recalling 23,500 scooters due to a glitch that can cause the wheels to unexpectedly reverse direction.

    The Police Department is awaiting a free software update that should fix the problem, according to Police Chief Jim Bueermann.

    According to reports, riders elsewhere have been thrown from their scooters and in one incident, broke some teeth. Redlands police have not yet experienced such

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    d quotes:

    "It's a very minor problem and it's something I've never seen happen and I've been using them for two years. I've had more than 1,000 tourists on my Segway tour, from the age of 13 to 89, and it's never happened to any of them."
    -- Steve Territo, Bermuda Dockyards

    REDLANDS, CA - Redlands police have put their Segway self-balancing scooters out of commission temporarily following the manufacturer's announcement of a recall of all Segways.

    Department officials learned Thursday that Segway Inc. is recalling 23,500 scooters due to a glitch that can cause the wheels to unexpectedly reverse direction.

    The Police Department is awaiting a free software update that should fix the problem, according to Police Chief Jim Bueermann.

    According to reports, riders elsewhere have been thrown from their scooters and in one incident, broke some teeth. Redlands police have not yet experienced such

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    ommission temporarily following the manufacturer's announcement of a recall of all Segways.

    Department officials learned Thursday that Segway Inc. is recalling 23,500 scooters due to a glitch that can cause the wheels to unexpectedly reverse direction.

    The Police Department is awaiting a free software update that should fix the problem, according to Police Chief Jim Bueermann.

    According to reports, riders elsewhere have been thrown from their scooters and in one incident, broke some teeth. Redlands police have not yet experienced such problems, according to Bueermann.

    "They've worked flawlessly," Bueermann said. "After receiving the Segway service bulletin, we took them out of service temporarily as a precaution until they (get the) software upgrade that fixes the problem."

    -- Redlands, CA Daily Facts

    “City Segway Tours, which offers guided scooter excursions in six cities, stayed open Thursday, manager Will Phillips says. The company has never experienced the problem with its more than 80 scooters, which usually run well below maximum speed, he says. Guides were giving extra warnings, and upgrades are expected today, he says.”

    "If customers feel unsafe, we're not going to make them go out," he says. "But we're still rocking and rolling."

    -- USA Today Article

    Kudos to Segway, Inc. for protecting a handful of irresponsible consumers from themselves, and risking even more bad press than they already had, in order to do the right thing. Integrity and popularity are not always close companions in our world.

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