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  • Atricle Dump - Procurement and How It Relates to Office Furniture

    Ten Ways to Help You Improve Your Customer Service
    1. Stay in contact with customers on a regular basis. Justas it is bad news to send out too many emails to customers,it is just as bad to not stay in contact with them.Customers don't want to feel abandoned.  So don't. Here are three things to help you stay in touch. (1) Offer them your ezine subscription at least once amonth.(2) Ask customers if they want to be updated by e-mail whenyou make c
    nt. You will get to know the staff who handles your account as well as the delivery and installation staff.

  • Benefits From The Office Furniture Dealership: Certain services that can be additional charges (such as CAD, inventory, measuring, reconfigurations, etc.) will be performed at no charge. Love Makes Business Success
    The business success secret you are about to learn is probably the best one you will ever learn. It’s powerful, easy to implement, and produces immediate results. Better yet, I can guarantee less than .01% of your competitors know about it (and if they do, they’re probably not using it).Ready?The secret is “love your customers.”Loving your customers goes beyond good customer service. It involves sending lo
  • Office furniture procurement and purchasing departments can have similar responsibilities. Generally, procurement departments are more prevalent in large corporations, universities, and governmental agencies.

    In addition to purchasing responsibilities, procurement staff can determine standards for the office furniture used in their facilities. This office furniture procurement staff could work with a combination of their own design and planning department, an architectural firm, a design firm, their office furniture dealership, or furniture manufacturers to determine standard furniture products.

    Setting standards can be beneficial to your organization. It is a time consuming process, but it will save you a great deal of time later on. Some of the benefits are:

    • Appearance Of Your Facility: Standardized products, finishes, fabrics, etc. give a much more professional appearance.
    • Cost Savings: Companies or organizations that purchase a large quantity of furniture can negotiate a special pricing contract with a manufacturer when the majority of your purchases are made by that manufacturer.
    • Better Service: If you have a purchasing contract, the staff at one dealership will handle your account. You will get to know the staff who handles your account as well as the delivery and installation staff.
    • Benefits From The Office Furniture Dealership: Certain services that can be additional charges (such as CAD, inventory, measuring, reconfigurations, etc.) will be performed at no charge. Living Your Brand on the Web - Part 2
      Now that everyone has conformed to Living Your Brand on the Web, Part 1, it's time to add a couple of tweaks that will further reinforce your brand.Tweak #1: Your Signature FileA signature file is the simple text that, once activated is attached to your email automatically. It is the simplest and the most effective way to get a message across. Some are funny, some are serious and some consider another point of view, butiture used in their facilities. This office furniture procurement staff could work with a combination of their own design and planning department, an architectural firm, a design firm, their office furniture dealership, or furniture manufacturers to determine standard furniture products.

      Setting standards can be beneficial to your organization. It is a time consuming process, but it will save you a great deal of time later on. Some of the benefits are:

      • Appearance Of Your Facility: Standardized products, finishes, fabrics, etc. give a much more professional appearance.
      • Cost Savings: Companies or organizations that purchase a large quantity of furniture can negotiate a special pricing contract with a manufacturer when the majority of your purchases are made by that manufacturer.
      • Better Service: If you have a purchasing contract, the staff at one dealership will handle your account. You will get to know the staff who handles your account as well as the delivery and installation staff.
      • Benefits From The Office Furniture Dealership: Certain services that can be additional charges (such as CAD, inventory, measuring, reconfigurations, etc.) will be performed at no charge. An Insinscere Smile Is Better Than A Sincere Frown
        The other day I drove from Chicago to Northwest Indiana on the Indiana Toll Road. I usually have quite a bit of loose change and pay the tolls by throwing the correct amount into the basket, thereby saving a few seconds. But this time I didn’t have any change so I went through the attended lane and handed a dollar bill to the attendant.He gave me a cheerful “Hi!” as I handed him the money and then said, “Have a safe day!” asbeneficial to your organization. It is a time consuming process, but it will save you a great deal of time later on. Some of the benefits are:

        • Appearance Of Your Facility: Standardized products, finishes, fabrics, etc. give a much more professional appearance.
        • Cost Savings: Companies or organizations that purchase a large quantity of furniture can negotiate a special pricing contract with a manufacturer when the majority of your purchases are made by that manufacturer.
        • Better Service: If you have a purchasing contract, the staff at one dealership will handle your account. You will get to know the staff who handles your account as well as the delivery and installation staff.
        • Benefits From The Office Furniture Dealership: Certain services that can be additional charges (such as CAD, inventory, measuring, reconfigurations, etc.) will be performed at no charge. Manage Your Business Cash Flow
          For many small medium sized businesses, cash flow has received and will continue to receive the highest possible attention.Why?Simply the cash flow is the lifeblood of the business, and without a sustained positive cash flow the business may stagnate and eventually fail.Business owners will recognize the import of a positive cash balance in their business. Decisions on new investment in mpanies or organizations that purchase a large quantity of furniture can negotiate a special pricing contract with a manufacturer when the majority of your purchases are made by that manufacturer.
        • Better Service: If you have a purchasing contract, the staff at one dealership will handle your account. You will get to know the staff who handles your account as well as the delivery and installation staff.
        • Benefits From The Office Furniture Dealership: Certain services that can be additional charges (such as CAD, inventory, measuring, reconfigurations, etc.) will be performed at no charge. Customer Service Leads to Customer Loyalty
          All customers want and expect superior customer service, and it is all too important that we give it to them. Otherwise, our competition will.Your customer doesn’t want to be treated like another statistic along an assembly line. They want to be treated with respect. It is very important that your customer realizes just how important their business is to you.Imagine if you were a daily customer at a bank, restaurant, ornt. You will get to know the staff who handles your account as well as the delivery and installation staff.
        • Benefits From The Office Furniture Dealership: Certain services that can be additional charges (such as CAD, inventory, measuring, reconfigurations, etc.) will be performed at no charge.
        • Simply Your Process: This can save your organization a huge amount of time and money. Once standards are determined, they can be put together in a manual or on a web site.

        If you responsibilities involve the purchasing of office, there are several things I would take into consideration before signing on the dotted line.

        First - All fabrics, wood finishes, laminate finishes, paint finishes, product lines, etc., must be popular and there are no plans to discontinue the finishes you select. This is really important and I suggest that you request (in writing) how this will be handled by the manufacturer if something is discontinued.

        Second - The manufacturer's quick ship program would be another consideration. When you place a very large furniture order, quick ship usually doesn't apply. However, certain products, finishes, fabrics, etc., are available on quick ship for smaller add on orders you need to placed later. Even the pull style or edge detail could determine if a certain product is available on quick ship. Again, if quick ship is an important feature for your company, bring it up in your initial meeting and request that this information be included in your contract.

        T

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