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Atricle Dump - The Ultimate Survival Guide 101, For Expat Managers, Major Domos And Local Talent
Your customer sees a marvelous array of products on your website. After thoughtful consideration, she purchases the product she wants. Amazingly, you have never actually seen the product. That is because your supplier shipped the order directly to her.1. Problems With Stocking InventoryAfter deciding what products you will sell, you are immediately faced with many challenges.First: "To stock my products, will I need to rent store or warehouse space? I was hoping to sell by Internet, mail order, or export, but I don`t have much storage space for inventory at home."Second: "Will the supplier even deal with me if I don`t have a retail location? I was counting on keeping my overhead down by operating from home."Third: "I know that many manufacturers and distributors have a minimum order, sometimes in the thousands of dollars. I don`t have that kind of money!"Fourth: "Even if I did have the money, why should I tie it up in inventory? How do I know if the product will even sell?"Fifth: "I guess I will have to add extra insurance coverage for my inventory. Maybe I better upgrade my security system while I`m at it."Sixth: "The shipping charges are going to kill me. First, I have to pay to get the goods here (freight-in). Then, I have to pay to ship the goods out to my customers (freight-out)."Seventh: "If I expand and hire employees, how will I control the inventory? How will I know if my employees are stealing from me?"Eighth: "How much time and money am I going to spend packaging and fulfilling orders?"These problems can be reduced or eliminated by drop shipping.2. Drop Shipping to the RescueDrop shipping is a method of selling products without stocking inventory yourself. You don`t need to stock inventory, because you only order an item when a customer requests it.With drop shipping, when you make a sale you contact
On Everyday Guidelines:
Smile all the time. Smiling doesn’t hurt anyone. The foreigner might even smile back. Some of the foreigners that smile back might even think that you are sincere. The ones that are foolish enough to believe in your sincerity might be cajoled into helping you with special favors.
Always greet the foreigner first. Greet as many foreigners as possible. This will make them feel important. Since y
Providing outstanding customer service is one of the most rewarding yet challenging activities within your organization. Exceptional organizations that provide outstanding customer service will experience the following benefits:Increased customer satisfactionIncreased revenuesIncreased repeat and referral customer trafficLess employee turnoverIncreased profitsSo how do we support and motivate our customer service team to give outstanding customer service? The following are six secrets to motivate your customer service team to give exceptional customer service to your customers:1. Provide Ongoing Learning – It’s important that you not only provide training on organizational policies and technology, but also how to handle customers. Create an ongoing system for training and feedback. Request continuous feedback and have the “courage to listen” to your customer service team’s responses. Your customer service team members, because they are on the frontline, can provide you with excellent information on how to service your customer. Market conditions are changing all the time and the one piece of information your customer service team can share with you can make the difference between success and failure. After receiving the information from your customer service rep, if necessary, provide the training to your customer service team so that they can provide outstanding customer service.2. Adjust the Attitude – Constantly work on your own attitude and your team’s attitude to providing outstanding customer service. As a customer service leader, always be aware of the tone you set and how your customer service team will be motivated by your attitude. If you are upbeat, your team will follow the lead and provide outstanding customer service. If you have a negative attitude, your customer service team will follow your lead and communicate this negative att
Whether you just arrived at your new overseas posting, or are a long time seasoned expatriate manager with years of experience, I hope that his short paper will put a smile on your face.
Imagine that one day out of the blue a large ship, larger than one you have ever seen arrives. Big men, and strange beasts land on your land, brandishing modern weapons of mass destruction, riding intimidating four legged creatures emitting strange sounds, and demand that you turn over your riches, your land, your women and children.
The conquerors are small in number, but big in power. They have superior weapons, better tactics, are better educated and better built. Your numbers are larger, but you are no match to them militarily. Pizarro landed on the coast of Peru in 1531 with 168 Spanish soldiers and went on to conquer the Inca Empire of millions.
If the foreigner’s numbers are small and they plan to stay there for a short time, and if you know that it will be difficult for them to return, you should try to get as much out of them as possible. Tap into his knowledge, steal his weapons, rob his warehouses, and kill them if you can.
But, if the newly arrived conquerors look like they are there to stay, what do you do? You have absolutely no competitive advantage over them, except for local geographical knowledge. And time. Time is on your side. In time, foreigners come and foreigners go but the local population is there to stay. It’s always been like that, and it will always be like that. What do you do to survive?
There are two principals that have guided conquered people over history in their survival:
Principal One: The conqueror has absolute power over you. He can hurt/maim/kill you any time. At a whim. Principal Two: Under any circumstance, never forget Principal one.
Survival Guide for Conquered Peoples 101
How to survive and outfox the foreigner until he leaves?
On Everyday Guidelines:
Smile all the time. Smiling doesn’t hurt anyone. The foreigner might even smile back. Some of the foreigners that smile back might even think that you are sincere. The ones that are foolish enough to believe in your sincerity might be cajoled into helping you with special favors.
Always greet the foreigner first. Greet as many foreigners as possible. This will make them feel important. Since yo
India among top jeanswear market Jeanswear trends started in India truly in the eighties, with the establishment and the movement of brands like Avis, Wings, Flying Machine, UFO, along with international brands like FU's. With the realistic pricing and a "Good jeans for less" proposition, Newport entered into the mass psyche in the mid-nineties. The growth in the domestic jeans and casualwear market is attracting an increasing number of multinationals into the segment.With the Indian youth becoming increasingly fashion conscious and with spending power being consistently on the rise, making life easier for the fast-growing 'premium' category of jeanswear brands. On the other hand, it has been tough times for other segments of the business - one of the underperformers being a mass-market jeanswear brand.Denim consumption boost up in India Various apparel categories, excluding innerwear, jeanswear too is connected to brand tags in India. A label tag is a must now on the back waist panel of even tailored garments. As regards to contribution of the branded section in each category percentages may vary, approximately 79 percent of the jeans sold in India tagged with label, the rest of jeans are supplied by tailors and localised manufacturers with no-name.Daily in India, there are number of small stores where customised jeans are stitched for as little as Rs 200. And their customers are not only Indians, but Westerners too, and you can find a long queue of Westerners, waiting to purchase customised jeanswear to be used as wear and throw and it is because of the reality for the Westerners that the availability of a customised piece of clothing at very low pricing. On the other hand, the more and more affluent middle class is amazingly responsive about the charm of branding.Denim wear consumption in India and the business is itself changes almost everyday with new modification and new brands, it is also becoming a part of its action by deter
The conquerors are small in number, but big in power. They have superior weapons, better tactics, are better educated and better built. Your numbers are larger, but you are no match to them militarily. Pizarro landed on the coast of Peru in 1531 with 168 Spanish soldiers and went on to conquer the Inca Empire of millions.
If the foreigner’s numbers are small and they plan to stay there for a short time, and if you know that it will be difficult for them to return, you should try to get as much out of them as possible. Tap into his knowledge, steal his weapons, rob his warehouses, and kill them if you can.
But, if the newly arrived conquerors look like they are there to stay, what do you do? You have absolutely no competitive advantage over them, except for local geographical knowledge. And time. Time is on your side. In time, foreigners come and foreigners go but the local population is there to stay. It’s always been like that, and it will always be like that. What do you do to survive?
There are two principals that have guided conquered people over history in their survival:
Principal One: The conqueror has absolute power over you. He can hurt/maim/kill you any time. At a whim. Principal Two: Under any circumstance, never forget Principal one.
Survival Guide for Conquered Peoples 101
How to survive and outfox the foreigner until he leaves?
On Everyday Guidelines:
Smile all the time. Smiling doesn’t hurt anyone. The foreigner might even smile back. Some of the foreigners that smile back might even think that you are sincere. The ones that are foolish enough to believe in your sincerity might be cajoled into helping you with special favors.
Always greet the foreigner first. Greet as many foreigners as possible. This will make them feel important. Since y
Making money and corrupting the morals of a minor at the same time is not my idea of ethical advertising. Recently a television ad depicted a small boy breaking a window so the owner's wife could upgrade to their own style of window. There were several messages inherent in this ad that bother me.First, it says that it is O.K. to destroy other people's property if the owner gets someone else to do it. It's like arson, but without the fire. Then, if you lie to the insurance company (and your husband) and say it was an accident, you can use the money to buy a new window.Of course, since the damage will be over a thousand dollars, the crime is now a felony. Felons can't hold government jobs and are marked for life. Oh, yeah, insurance fraud is a crime, too. But who would fall for such an idea? You'd have to find a little kid, give him money and get him to promise not to tell who paid him and why. All eight year old children have to face life's decisions sometime, don't they?Now, some ad executive decided to put these ideas on the tube so that millions of people see it, including a lot of kids. So what if the cost of insurance goes up, the cost of the TV ad is tacked on to the price of the product and everybody makes a profit? That's a good thing, isn't it?Did you ever buy something advertised on TV or in a magazine and was disappointed with the quality or the performance of the product? While it is impossible to change the way some companies advertise their products, here are a few clues that will warn you away from being cheated. Over-the-counter medications are prime examples of the old carnival pitch. If words like 'sometimes', helpful', bigger', or 'more effective are used, then you know that without a comparative study and the percentages to go with them, these modifiers serve only to put a positive spin on the product.When a medication is helpful, does that mean one per cent of the time or ninety percent of t
But, if the newly arrived conquerors look like they are there to stay, what do you do? You have absolutely no competitive advantage over them, except for local geographical knowledge. And time. Time is on your side. In time, foreigners come and foreigners go but the local population is there to stay. It’s always been like that, and it will always be like that. What do you do to survive?
There are two principals that have guided conquered people over history in their survival:
Principal One: The conqueror has absolute power over you. He can hurt/maim/kill you any time. At a whim. Principal Two: Under any circumstance, never forget Principal one.
Survival Guide for Conquered Peoples 101
How to survive and outfox the foreigner until he leaves?
On Everyday Guidelines:
Smile all the time. Smiling doesn’t hurt anyone. The foreigner might even smile back. Some of the foreigners that smile back might even think that you are sincere. The ones that are foolish enough to believe in your sincerity might be cajoled into helping you with special favors.
Always greet the foreigner first. Greet as many foreigners as possible. This will make them feel important. Since y
Do you know how many have faced grave injuries from potential hazards in the work place? Well, it is important that each employee is equipped with sound knowledge on Industrial safety to safe guard themselves against serious injuries or even death.Industrial safety is the most important factor in running a company. Your employees must be well versed in the use of all safety equipment and routines like head protection, ear safety, eye safety, respiratory apparatus and fire prevention etc., How do you ensure your employees safety? Scroll down…For preventing any form of eye injury, employees must be given goggles and some other form of safety eyewear. This acts as protection for your employees’ eyes preventing particles getting into the eyes and thereby causing eye injury. Sufficient care must be exercised in this regard, failure can result in impaired vision or blindness!Next, your employees must be given earmuffs, earplugs or any other ear protective equipment for ear safety. Constant loud noises in the work place can often damage the eardrum and sometime can lead to deafness. By wearing these specialized pieces of ear equipment, employees not only prevent damage to their ears, but also prevent any infection that can arise due to dust and other particles getting inside the ear.Taking care of the head is of utmost importance and head injuries can sometimes result in irreversible damage. This can be achieved to a large extent by wearing protective headgear such as a hard hat or helmet. These are usually worn when entering a room or place that could have falling objects.Another important aspect of industrial safety measures is to ensure a ready to use fire-extinguishing unit. Fire prevention, too, carries equal weight. Industrial areas are prone to fire accidents. And this can be handled efficiently by utilizing fire extinguishers before the formal arrival of fire department personnel. This way you are pre
There are two principals that have guided conquered people over history in their survival:
Principal One: The conqueror has absolute power over you. He can hurt/maim/kill you any time. At a whim. Principal Two: Under any circumstance, never forget Principal one.
Survival Guide for Conquered Peoples 101
How to survive and outfox the foreigner until he leaves?
On Everyday Guidelines:
Smile all the time. Smiling doesn’t hurt anyone. The foreigner might even smile back. Some of the foreigners that smile back might even think that you are sincere. The ones that are foolish enough to believe in your sincerity might be cajoled into helping you with special favors.
Always greet the foreigner first. Greet as many foreigners as possible. This will make them feel important. Since y
As a service provider you may not want to think of yourself as a salesperson. You are in the business of helping others and you may not feel comfortable with the sales process. However, you need to let clients know that your service is available. Here are some ways to do so:Shift Your PerspectiveStart by building relationships with your potential clients based on trust. Remember that you are making them aware of something you offer that they are looking for.Emotional TriggersSelling is based on emotion. Here are a few generic emotional triggers almost everyone has:• People want to feel accepted and needed• People want to feel satisfaction from their accomplishments• People want to feel admired and recognized for their accomplishmentsPeople respond to the issue you’re uncovering because it creates an emotion pull and charge for them.The Simple Selling ProcessRemember that the selling process is more about your clients and less about you. The great part is if you are selling properly, all you really need to do is...• Ask more questions than you answer• Listen more than you speak• Relate to your potential clients’ needs and desires• Keep the conversation positive and empoweringThe conversation becomes a simple selling process with the addition of just one key question: Would you like a partner to help you achieve these goals?With this one question you make yourself the key to the solution. Your clients do all the selling for you. They…• Articulate the benefits• Create mental imagery toward producing results• Keep their self-criticisms out of the way• Visualize results and gain confidence about what their life would look like• Visualize you as the right partner to help them achieve these goalsKeep in TouchGet a commitment for a next step. Think of yourself as a lifelong consultant. Tips to remember:•
On Everyday Guidelines:
Smile all the time. Smiling doesn’t hurt anyone. The foreigner might even smile back. Some of the foreigners that smile back might even think that you are sincere. The ones that are foolish enough to believe in your sincerity might be cajoled into helping you with special favors.
Always greet the foreigner first. Greet as many foreigners as possible. This will make them feel important. Since you are the one that makes them feel important they might look out for you.
Say “yes” all the time. To anything and everything. Even when you mean “no” say “yes”. Purge the word “no” from your vocabulary.
When asked or ordered to do something, always agree. Disagreeing could mean punishment or even worse, instant death.
On Work or Rather On How Not to Work
Of course, agreeing to do something does not necessarily mean that you will do it!
You can do the work slowly. The foreigner usually has deadlines he must meet in his own company/country. If you work slowly, his patience might run out. He will either try and do the work himself or ask others to assist you. Either way, you will have lightened your burden.
You can do the work badly. If you can get away with it that is. But if you pull this one off one too many times, your butt might be on the line.
You can pretend to misunderstand orders. The simple “I no speak” said in the foreigner’s language is usually enough to have them put you in the “useless” box. If they can’t communicate with you, they can’t ask you to do work for them.
You can feign a lack of understanding if you are accused of not doing the assigned work. “I did not understand” said in the foreigners language is usually very effective. Sometimes the foreigner might doubt her own communication skills.
Play the time game. Don’t finish the work you were given in the allocated time. Then forget about the work altogether. If prompted by the foreigner the next day, week or month, as to why you didn’t finish your work, say “I understood that you only want me to work that day”
You can even act right out dumb.
If the above listed tactics don’t work, you can always say “I will do it right the next time, OK”. Said in the foreigner’s language, this is a very effective tool. Who knows when or if there will ever be a next time. In any case you know that your “right” way is
You can play the
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