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Atricle Dump - Do You Give Good Directions?
In order to maintain a successful business, the business must understand and maintain a positive relationship with its customers. Customer Relationship Management (CRM) is the process of bringing the customer and the company closer together. There are many different areas in which Customer Relationship Management can be implemented. The goal of CRM is to help a company maintain current customers, as well as
“Let out the clutch slowly.” Hey no one ever told me to do that before.
“When you feel it grab, freeze your foot on the clutch.” Hey! I could feel the gas/engine/wheels start to grab a little.
“Now give it more gas till the car starts to roll.” I’m rolling. I’m rolling!
“Once the
Improving customer service starts at the top - with us owners and managers. We need to be living pictures of how we want our staff to treat customers. Having 10 plus years operating, owning and working in the food business and being a customer myself, I know what good customer service looks like. If I don’t place a high value on the best customer service possible, then my staff won’t make it a priority eith
The last person who ever tried to teach me was my cousin. We had always lived on opposite ends of the country, and I had just recently become acquainted with her. We’d been hanging out for several months, getting to know one another when the conversation came up.
“I can teach you. Really, I can.”
I had heard that before! But she followed it up with, “Everyone I have ever taught was driving around within 30 minutes.”
Well, that was a boast I could not let go. After all, NO ONE had ever been able to teach me before. Boy, was she in for a surprise!
So, we went out to her car. She ushered me behind the wheel, got in the passenger seat, and instructed me to start the car. Easy enough so far.
“Push in the clutch.” Done.
“Put it in gear.” Done.
“Give it a little gas.” Okay.
“Let out the clutch slowly.” Hey no one ever told me to do that before.
“When you feel it grab, freeze your foot on the clutch.” Hey! I could feel the gas/engine/wheels start to grab a little.
“Now give it more gas till the car starts to roll.” I’m rolling. I’m rolling!
“Once the
What is GAAP?GAAP, or Generally Accepted Accounting Principles, refers to rules and parameters set by the Accounting Practices Board of the American Institute of Certified Public Accountants. GAAP also includes certain established ways of accounting, which may or may not have been set by any authority.Aim of GAAP:GAAP aims toward making the accounting procedure transparent and make it e
The last person who ever tried to teach me was my cousin. We had always lived on opposite ends of the country, and I had just recently become acquainted with her. We’d been hanging out for several months, getting to know one another when the conversation came up.
“I can teach you. Really, I can.”
I had heard that before! But she followed it up with, “Everyone I have ever taught was driving around within 30 minutes.”
Well, that was a boast I could not let go. After all, NO ONE had ever been able to teach me before. Boy, was she in for a surprise!
So, we went out to her car. She ushered me behind the wheel, got in the passenger seat, and instructed me to start the car. Easy enough so far.
“Push in the clutch.” Done.
“Put it in gear.” Done.
“Give it a little gas.” Okay.
“Let out the clutch slowly.” Hey no one ever told me to do that before.
“When you feel it grab, freeze your foot on the clutch.” Hey! I could feel the gas/engine/wheels start to grab a little.
“Now give it more gas till the car starts to roll.” I’m rolling. I’m rolling!
“Once the
You would probably ask, is it possible to achieve career success with 5Ds? Yes, it is possible. These 5Ds I am referring to stands for Dependability, Determination, Delight, Detailed and Devoted. Not only will they increase your chances of achieving career success, they will also increase your motivation at work.Throughout my working experience, I have had the chance of observing bosses, colle
“I can teach you. Really, I can.”
I had heard that before! But she followed it up with, “Everyone I have ever taught was driving around within 30 minutes.”
Well, that was a boast I could not let go. After all, NO ONE had ever been able to teach me before. Boy, was she in for a surprise!
So, we went out to her car. She ushered me behind the wheel, got in the passenger seat, and instructed me to start the car. Easy enough so far.
“Push in the clutch.” Done.
“Put it in gear.” Done.
“Give it a little gas.” Okay.
“Let out the clutch slowly.” Hey no one ever told me to do that before.
“When you feel it grab, freeze your foot on the clutch.” Hey! I could feel the gas/engine/wheels start to grab a little.
“Now give it more gas till the car starts to roll.” I’m rolling. I’m rolling!
“Once the
So you’ve decided to hang out your shingle and start your own bookkeeping business. Now the nail-biting begins. How are you going to line up some clients fast?1. Send out a sales letter to new businesses announcing your bookkeeping service. Put together a mailing list using your local Yellow Pages directory or Chamber of Commerce membership list.2. Place a display ad in your local newspaper
So, we went out to her car. She ushered me behind the wheel, got in the passenger seat, and instructed me to start the car. Easy enough so far.
“Push in the clutch.” Done.
“Put it in gear.” Done.
“Give it a little gas.” Okay.
“Let out the clutch slowly.” Hey no one ever told me to do that before.
“When you feel it grab, freeze your foot on the clutch.” Hey! I could feel the gas/engine/wheels start to grab a little.
“Now give it more gas till the car starts to roll.” I’m rolling. I’m rolling!
“Once the
There are now franchise opportunities that operate in almost every type of business category that you can imagine. They are available in most price brackets and can suit most people lifestyles. Franchising is now a very reputable way to start a business and has revolutionized the way people do business throughout the world.Are you considering buying a franchise? If so then you need to decide on the t
“Let out the clutch slowly.” Hey no one ever told me to do that before.
“When you feel it grab, freeze your foot on the clutch.” Hey! I could feel the gas/engine/wheels start to grab a little.
“Now give it more gas till the car starts to roll.” I’m rolling. I’m rolling!
“Once the car has a good roll going, let the clutch out the rest of the way.” Yippee! I have it moving!
“Unbelievable”, I had thought that day. I had never before gotten anything but a movement and a stall. But, you see, no one had every said anything to me except “Let out the clutch as you give it gas.” If you follow THOSE directions literally, you are bound and destined to stall.
When giving directions, have you ever taken your directions for granted? Did you know them so well that you were unknowingly leaving some steps out? Or did you do it knowingly, because you didn’t want them to be too cumbersome or too insulting.
I once wrote a memo with step-by-step directions for a computer task. This task was taught in a class conducted just that previous Friday. When the participants of the class had received that memo, they had looked at it and threw their hands up in defeat. Their thoughts, “We just learned how to do this in only eight steps and now it’s twenty-five!”
For those who knew how to do it on Friday, it looked like I had invented steps. But they didn’t truly need those directions. I needed to include all the steps, because there were some people out there who didn’t get it the first time around. I had to clarify every step. And after explaining this, tho
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