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Atricle Dump - Lessons Learned from Both Sides of the Digital Divide
What’s the Impression You Leave? . Focus less on what it costs and more on how it pays.Will your customer’s first experience be their last or the beginning of something great?Since moving to Oregon we have had numerous out-of-town visitors. Invariably, we take them out to eat. One of my favorite places to eat is a tiny caf? in Pleasant Hill. 9. You cannot automate outstanding customer service – it requires the personal touch of real people. 10. No matter how good the product is, it never sells itself. 11. E-mail mark Academic Commercialization Advancement Comments I have learned some important lessons from my experience on both sides of the digital divide – as a peddler of technology services and as a client of technology providers. In the new world of the Web and E-commerce opportunities these lessons are even more important to keep in mind:Many Universities to propel their academic research programs faster will partner with government agencies and private enterprise and this makes sense because it is a great source of monies to help propel the university and the businesses and government to get bri 1. The first wave of Internet investment was driven by fear and greed. 2. Current e-business plans require more than a bright idea and a high "burn rate". 3. Success requires a strategy and a plan before jumping into action. 4. People and supporting processes are always more important than the technology. 5. Cool technology is a distraction, focus on the business objectives - sales increases, cost reductions, service improvements, enhanced corporate image. 6. The secret of success on the Web is to turn the W W W upside down: Think M M M - Management, Marketing, Monitoring. 7. Stop worrying about what your Web site looks like, start worrying about what it does. 8. Focus less on what it costs and more on how it pays. 9. You cannot automate outstanding customer service – it requires the personal touch of real people. 10. No matter how good the product is, it never sells itself. 11. E-mail marke Goals 2007-Make It Your Best Year Yet! en more important to keep in mind:I realize that most of us have already been immersed into the daily life/work flow. However, step back for a moment and think about your year ahead. You probably celebrated the Holiday Season and gifted your friends and family with a big heart. Now is the time to 1. The first wave of Internet investment was driven by fear and greed. 2. Current e-business plans require more than a bright idea and a high "burn rate". 3. Success requires a strategy and a plan before jumping into action. 4. People and supporting processes are always more important than the technology. 5. Cool technology is a distraction, focus on the business objectives - sales increases, cost reductions, service improvements, enhanced corporate image. 6. The secret of success on the Web is to turn the W W W upside down: Think M M M - Management, Marketing, Monitoring. 7. Stop worrying about what your Web site looks like, start worrying about what it does. 8. Focus less on what it costs and more on how it pays. 9. You cannot automate outstanding customer service – it requires the personal touch of real people. 10. No matter how good the product is, it never sells itself. 11. E-mail mark Some Basic Rules of Fundraising for Your Non Profit Organization fore jumping into action.Considered as an ethical activity, your fundraising activity should preferably adhere to basic rules of personal integrity, public probity and accountability. After all you’re the cream society, who is on your way to make difference in the society, as well as cre 4. People and supporting processes are always more important than the technology. 5. Cool technology is a distraction, focus on the business objectives - sales increases, cost reductions, service improvements, enhanced corporate image. 6. The secret of success on the Web is to turn the W W W upside down: Think M M M - Management, Marketing, Monitoring. 7. Stop worrying about what your Web site looks like, start worrying about what it does. 8. Focus less on what it costs and more on how it pays. 9. You cannot automate outstanding customer service – it requires the personal touch of real people. 10. No matter how good the product is, it never sells itself. 11. E-mail mark An Insinscere Smile Is Better Than A Sincere Frown nced corporate image.The other day I drove from Chicago to Northwest Indiana on the Indiana Toll Road. I usually have quite a bit of loose change and pay the tolls by throwing the correct amount into the basket, thereby saving a few seconds. But this time I didn’t have any change s 6. The secret of success on the Web is to turn the W W W upside down: Think M M M - Management, Marketing, Monitoring. 7. Stop worrying about what your Web site looks like, start worrying about what it does. 8. Focus less on what it costs and more on how it pays. 9. You cannot automate outstanding customer service – it requires the personal touch of real people. 10. No matter how good the product is, it never sells itself. 11. E-mail mark Spreading Best Practices - Are You Paying For The Same Expertise Twice? . Focus less on what it costs and more on how it pays.When you are trying to spread best practices throughout your organization, you may realize that you need help in communicating those practices effectively. Wise managers understand that sharing best practices in ways that truly impact employee performance 9. You cannot automate outstanding customer service – it requires the personal touch of real people. 10. No matter how good the product is, it never sells itself. 11. E-mail marketing works if it’s welcome to the reader; don’t be a SPAMMER. 12. Viral marketing works even better. "Try it, tell a friend, win a prize." 13. Guerrilla marketing works better than gorilla marketing. (Getting attention on the front page will beat a full-page ad every time.) 14. When cash is short and you can't find OPM (Other People's Money), try contra deals. (Exchange products and services for future consideration, without exchanging cash.) 15. It's easier to get outside financing if you don’t need anything else. 16. Beware of unwilling and unwelcome partners. Look for intelligent and sympathetic capital. Be patient in the search for investors. Expect many "No's" before getting to a "Yes". 17. Remember the risks are real, but the opportunities are huge. (i.e. We're still driven by fear and greed.)
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