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Atricle Dump - Excellent Leaders Are Excellent Cheerleaders
You’ve been through an employer’s interview process successfully and have now been extended a job offer. And you think the offer could be better. If that’s the case, read on to find out cutting-edge strategies that’ll help you negotiate a better deal.1. There’s no need to accept the offer on the spot. Do express your appreciation for their offer and ask how long you can take to make a decision. Use that time to prepare your approach. Remember, they need you just as much as you
The research participants also filled-out a relationship satisfaction questionnaire eight weeks later, focusing on their partners’ response style to positive and negative events.
FINDINGS REVEAL USEFUL LEADERSHIP SKILLS
Super-useful finding: People with partners who typically give Energetic – Constructive responses to positive events reported the highest level of relationship satisfaction.
Another us
There is no small organization or large corporate network remaining in business for longer without an adequate customer support service for troubleshooting.Customer Support Software and Help Desk Software are useful aids to manage your communications with both actual customers and potential clients. This type of software help you centralize email inquiries, live chat sessions, and online issues among other activities.A typical Help Desk Software package often includes a
Answer: Cheer leading!
That is, people with excellent leadership skills cheer lead after
* positive events
* victories
* a job well done
They also buoy up employees who experience a setback, bad news, or mistake.
KEY LEADERSHIP SKILL RESEARCH
Recent research showed that a person who responds enthusiastically – like a cheerleader – to his or her partner’s good news produces a stronger and healthier relationship than a person who responds compassionately to bad news. This was found in research by Shelly Gable, Ph.D., UCLA psychology professor, and reported in Journal of Personality & Social Psychology (Vol. 91, No. 5).
This relationship research sheds light on a key leadership skill: Leaders who ‘bond’ and form strong, productive relationships with employees and colleagues excel at cheer leading.
Gable and fellow researchers videotaped 79 couples talking about positive and negative events. Then, trained raters coded their partners’ responses for
* Usefulness: constructive or destructive
* Enthusiasm: energetic or passive
Example: A person proudly tells their partner that she or he just landed a promotion. Then, there are four possible responses to accomplishment:
1. Best response: Energetic – Constructive = “You really deserve it! You’ve been working hard for that promotion, and you earned it.”
2. Wishy-washy response: Passive – Constructive = only saying, “That’s nice.”
3. Lousy response: Energetic – Destructive = “Are you sure you can handle all that responsibility?”
4. Ultra-lousy response: Passive – Destructive = changing the subject
The research participants also filled-out a relationship satisfaction questionnaire eight weeks later, focusing on their partners’ response style to positive and negative events.
FINDINGS REVEAL USEFUL LEADERSHIP SKILLS
Super-useful finding: People with partners who typically give Energetic – Constructive responses to positive events reported the highest level of relationship satisfaction.
Another use
Recruit the right staff and coach them to deliver.For the past few years, the media has been sharing businesses’ complaints about the lack of qualified workers. Recruiters and business leaders moan about poor work histories, poor skills, and poor attitudes. The labor pool is overflowing with poor quality candidates. What’s a business to do?Your brand is defined in hundreds of moments of truth each day. People used to tell an average of 13 people about their experience w
This relationship research sheds light on a key leadership skill: Leaders who ‘bond’ and form strong, productive relationships with employees and colleagues excel at cheer leading.
Gable and fellow researchers videotaped 79 couples talking about positive and negative events. Then, trained raters coded their partners’ responses for
* Usefulness: constructive or destructive
* Enthusiasm: energetic or passive
Example: A person proudly tells their partner that she or he just landed a promotion. Then, there are four possible responses to accomplishment:
1. Best response: Energetic – Constructive = “You really deserve it! You’ve been working hard for that promotion, and you earned it.”
2. Wishy-washy response: Passive – Constructive = only saying, “That’s nice.”
3. Lousy response: Energetic – Destructive = “Are you sure you can handle all that responsibility?”
4. Ultra-lousy response: Passive – Destructive = changing the subject
The research participants also filled-out a relationship satisfaction questionnaire eight weeks later, focusing on their partners’ response style to positive and negative events.
FINDINGS REVEAL USEFUL LEADERSHIP SKILLS
Super-useful finding: People with partners who typically give Energetic – Constructive responses to positive events reported the highest level of relationship satisfaction.
Another us
With the new school year approaching fast, it is time for schools to set their fundraising efforts for the upcoming year. There will be fundraising companies literally knocking down your door – but how do you know which products to promote, which companies to choose and which events to host?The easiest thing to do is separate them into two categories, fundraising events and product fundraisers. Most schools usually host several of each kind throughout the year. For this articl
Gable and fellow researchers videotaped 79 couples talking about positive and negative events. Then, trained raters coded their partners’ responses for
* Usefulness: constructive or destructive
* Enthusiasm: energetic or passive
Example: A person proudly tells their partner that she or he just landed a promotion. Then, there are four possible responses to accomplishment:
1. Best response: Energetic – Constructive = “You really deserve it! You’ve been working hard for that promotion, and you earned it.”
2. Wishy-washy response: Passive – Constructive = only saying, “That’s nice.”
3. Lousy response: Energetic – Destructive = “Are you sure you can handle all that responsibility?”
4. Ultra-lousy response: Passive – Destructive = changing the subject
The research participants also filled-out a relationship satisfaction questionnaire eight weeks later, focusing on their partners’ response style to positive and negative events.
FINDINGS REVEAL USEFUL LEADERSHIP SKILLS
Super-useful finding: People with partners who typically give Energetic – Constructive responses to positive events reported the highest level of relationship satisfaction.
Another us
In Part 1 of setting up a new Nursery we looked at how important researching the Nursery market was along with making sure you get your finances right from the very beginning.This next instalment will deal with 2 further issues that anyone looking to open their own nursery, Pre School, kindergarten or day care centre needs to know. They are Business Plans and your Competitors.1. Nursery Business PlansYour Business Plan really goes hand in hand wi
1. Best response: Energetic – Constructive = “You really deserve it! You’ve been working hard for that promotion, and you earned it.”
2. Wishy-washy response: Passive – Constructive = only saying, “That’s nice.”
3. Lousy response: Energetic – Destructive = “Are you sure you can handle all that responsibility?”
4. Ultra-lousy response: Passive – Destructive = changing the subject
The research participants also filled-out a relationship satisfaction questionnaire eight weeks later, focusing on their partners’ response style to positive and negative events.
FINDINGS REVEAL USEFUL LEADERSHIP SKILLS
Super-useful finding: People with partners who typically give Energetic – Constructive responses to positive events reported the highest level of relationship satisfaction.
Another us
If you feel your restaurant decor is drab, spruce it up with unusual framed art. Every wall can tell a story from the past, reflect a certain theme, or create the dining atmosphere you want for your patrons. There are paintings and posters to reflect almost any theme. From African-American art to Latin art, and even Native art - there's something for every type of restaurant! Here are some great ways to enhance the look and feel of your restaurant with unique framed art. J
The research participants also filled-out a relationship satisfaction questionnaire eight weeks later, focusing on their partners’ response style to positive and negative events.
FINDINGS REVEAL USEFUL LEADERSHIP SKILLS
Super-useful finding: People with partners who typically give Energetic – Constructive responses to positive events reported the highest level of relationship satisfaction.
Another useful finding: A partner’s Energetic – Constructive response to positive events does more good for their relationship satisfaction than a partner’s sympathetic response to bad news.
2 TIPS FOR LEADERS TO BECOME CHEERLEADERS
So, how can managers, executives and other leaders use these intriguing research findings?
1st Tip – for positive events = When your employees or work colleagues do something wonderful, make sure you immediately give an Energetic – Constructive response. Translation: Act like a delighted and enthusiastic cheerleader.
2nd Tip – for negative events = When your co-workers or employees hit roadblocks or make mistakes at work, a fabulous leader immediately
* acts understanding
* resists the temptation to push their face in the mud
* makes sure the employees do not wallow in their problems
For example, if an employee makes a mistake, you can say, “I realize that bothers you. I know you usually do a great job. How can you avoid making that mistake again in the future?” Transform the negative event into a mood-lifting comment and encouragement.
LEADERS BENEFIT FROM ‘WHAT-GOES-AROUND-COMES-AROUND’
As leaders, you can apply this relationship research in your day-to-day leadership skills. The results will be a stronger emotional bond with your employees. Since ‘what-goes-around-comes-around,’ the stronger the bond, the more likely your employees will
* enthusiastically support your leadership vision
* see to it that your goals get accomplished
* achieve high productivity – to earn your delightful cheer leading response again and again
© Copyright 2007 The Mercer Group, Inc.
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