Some basic considerations when evaluating technology options include:

• Security/Confidentiality ~ If a website or representative does not mention it, move along!
• End User Friendliness ~ Implementation frustrations and training costs are reduced when end user instructions are clear. Look for more than just an on line FAQ. A picture is worth a thousand words, so manuals or documents with screenshots work best. Of course, a toll free customer support number is even better!
• Accessibility ~ Today's workers need 24/7 access to information and processes. Look for solutions that allow for telephone, internet, PDA, and/or laptop connectivity.

Now, consider these three key points before any upgrade:

1. Justification Consider all the issues you have with your current processes and decide which additional products or services will best solve your business and technical challenges with as little disruption to end users or business critical processes as possible.
2. Cost A portion of your upgrade decision will inevitability boil down to cost. One must weigh the full cost to upgrade (including t
   Expressing Your Brand in 60 Seconds or Less!
   Each week, small business owners gather in droves to the equivalent of the office water cooler – the networking event. Dressed in our most impressive garb, we make our way through the crowd anxiously preparing to answer the inevitable question, “what do you do?” While some enjoy the hunt for new

   Some basic considerations when evaluating technology options include:

   • Security/Confidentiality ~ If a website or representative does not mention it, move along!
   • End User Friendliness ~ Implementation frustrations and training costs are reduced when end user instructions are clear. Look for more than just an on line FAQ. A picture is worth a thousand words, so manuals or documents with screenshots work best. Of course, a toll free customer support number is even better!
   • Accessibility ~ Today's workers need 24/7 access to information and processes. Look for solutions that allow for telephone, internet, PDA, and/or laptop connectivity.

   Now, consider these three key points before any upgrade:

   1. Justification Consider all the issues you have with your current processes and decide which additional products or services will best solve your business and technical challenges with as little disruption to end users or business critical processes as possible.
   2. Cost A portion of your upgrade decision will inevitability boil down to cost. One must weigh the full cost to upgrade (including
      Using Teleconferences to Gain Free Advertising & Publicity
      We live in an information rich age. Businesses everywhere are looking for content all of the time – content for e-zines, articles, blogs, websites and teleconferences. Teleconferences are telephone conferences where customers dial into a bridge line and listen to a half hour or hour long session
      are clear. Look for more than just an on line FAQ. A picture is worth a thousand words, so manuals or documents with screenshots work best. Of course, a toll free customer support number is even better!
   3. Accessibility ~ Today's workers need 24/7 access to information and processes. Look for solutions that allow for telephone, internet, PDA, and/or laptop connectivity.

   Now, consider these three key points before any upgrade:

   1. Justification Consider all the issues you have with your current processes and decide which additional products or services will best solve your business and technical challenges with as little disruption to end users or business critical processes as possible.
   2. Cost A portion of your upgrade decision will inevitability boil down to cost. One must weigh the full cost to upgrade (including
      Is It OK To Fire A Customer...?
      Or is the customer always right? That's what you've always been told. If you’re in business, you know how ridiculous that statement is. The customer isn’t always right, the customer is often wrong. Worse yet, you know it, he knows it, and he knows you know. However, that is not the reason you fire a custo
      olutions that allow for telephone, internet, PDA, and/or laptop connectivity.

   Now, consider these three key points before any upgrade:

   1. Justification Consider all the issues you have with your current processes and decide which additional products or services will best solve your business and technical challenges with as little disruption to end users or business critical processes as possible.
   2. Cost A portion of your upgrade decision will inevitability boil down to cost. One must weigh the full cost to upgrade (including
      Fundraising With Candy Bars
      Have you ever wondered why candy bar fundraisers always seem so popular? It is because Americans love to eat chocolate. Billions of pounds of candy bars are consumed each year in America so why not employee Americas obsession with candy in your next fundraiser.Candy bar fundraisers can be either dire
      rvices will best solve your business and technical challenges with as little disruption to end users or business critical processes as possible.
   3. Cost A portion of your upgrade decision will inevitability boil down to cost. One must weigh the full cost to upgrade (including training and any business down time) vs. the improvement to the firm process or bottom line.
   4. Project plan Once you have invested time and energy into mapping any upgrade, you must show tangible benefits to the firm. This is where free trial periods come in handy! Enlist one or two tech savvy personnel at the firm to run whatever technology you are considering through its paces and provide feedback. Testing removes much of the unknown of any new process and helps highlight glitches and/or small adjustments to make full integration easier on everyone. Once testing is complete, if successful, set realistic goals to get the rest of the firm up to speed. You will also need to determine which department will be responsible for budgeting and on going fees, if applicable.

   No matter what your goals - reducing costs, increasing employee satisfaction or getting more clients, there is a technology available to help get the job done!