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    Conference Facilities
    A conference call is a call in which three or more parties interact simultaneously. Always a cost effective way to reduce travel expenses, conference call technology has advanced to provide a more interactive user experience. Today's conference calls not only include telephone communication, but also video and web communication. One of the most popular services allows clients who do not have video conferencing equipment to connect via the web, thereby participate using only their web browser.Conference calls can be used for entertainment or for social purposes like party lines. People call to a specified telephone number that allows them to talk to others, and perhaps subsequently meet new people. Conference calls are most commonly used by businessesAnother conference facility that is widely used is the Conference Bridge. The Conference Bridge allows users to allow a company to set up and participate in a conference with anyone who has a telephone. It is easy to use and is competitively priced. It has to be scheduled as a conference call by calling an operating with details like contact names, phone numbers, conference date, starting and ending time, total number of lines need, an agency code and a conference code. Conference bridge can be used for conferencing three or more people, and the cost is approximately four cents a minute, plus long distance charges.Some services provide toll-free numbers that can be reached only within the US and Canada. If you use the Executive 800 service, there is a long distance dial-in telephone number for callers who are outside the US and Canada.In today's fast-paced, global business environment, an in-house conference system is no longer a luxury, it is a strategic requirement to manage information effectively and remain competitive. From weekly sales meetings to
    ategic plan is even less important than the development and growth of the team members participating in the process. The strategy team should be trained on the process you intend to follow in developing the strategic plan. Once that is competed the CEO/President should present the vision of the future with copies for everyone and then excuse himself from the meeting to allow the strategy team to tear the end game apart and put it back together. The President will have explained that they have the right and the obligation to challenge the end game if they do not agree with any part of it. However, any challenge to any portion must be accompanied by alternative recommendations. The concept is to finalize a “Vision for the Future” that everyone owns.

    Step Four---- The SWOT analysis

    The team will conduct a SWOT (strengths, weaknesses, opportunities and threats) analysis to identify critical constraints and potential opportunities for growth.

    Step Five --- Developing the Critical Core Initiatives from the Vision for the Future

    Critical core initiatives are over arching initiatives that are found within the Vision for the Future. An example may be defined as a human resource initiative for becoming employer of choice. There are many independent action steps (Strategic Implementation Plans – SIPs) that will be required to accomplish the Critical Core Initiative (CCI). They may include training, education, leadership development, compensation and benefits etc.

    Identifying the CCI’s first is necessary to move on to the next step which is creating SIPs for each CCI.

    Step Six--- Prioritize the CCI’s and identify individual SIPs for each CCI

    A Strategic Implementation Plan (SIP) is a set of tasks that supports a Critical Core Initiative and therefore creates fundamental change in the way you do things. SIP work deals with

    Background Search Software
    Background checks are part of pre-employment screening, pre-business screening, bad debt situations, divorce situations, and many other personal queries. Identity checks, criminal history checks, motor vehicle queries, verification of educational qualifications, employment verification, bankruptcy status, and credit reports are some of the areas that might be checked.Such checks are vital to a business agency or industry hiring a new employee, a landlord deciding on a tenant, a bank considering issuing a loan, etc. Background searches are usually carried out by agencies and individuals qualified to conduct the research.With advances in technology, background checks can now be conducted with the aid of software. Background check software helps verification services to function skillfully and in a timely manner, with the aid of the Internet and programmed software applications. This software can conduct a quick search and analyze and compile necessary reports in very little time. Background check software is available for home as well as business use. Background check software is available for downloading from providers and can be effectively used at home to find out the background of virtually anyone.Services provided by this software include locating individual addresses, e-mail identification, and telephone numbers; it can also locate debtors, investigate family history, etc. Sophisticated background check software can also do credit checks, criminal background checks, employment screenings, and tenant screenings. Background check software is a great advantage to businesses because it offers quick, browser-based solutions that enable functioning in real-time, online, without wasting of time and money.This software is handy for landlords who can use tenant screening software before deciding to trust
    Let’s start by talking about strategic focus. Leadership models and new business models are key ingredients to success in the 21st century. The successful 21st century business model is built around servant style leadership with a focus on strategic thinking by harnessing the creativity and innovation of the employees. The vehicle to accomplish this is the strategic planning process Strategy serves as the organization compass and roadmap to future success. Strategic thinking must be clear and communicated effectively throughout the organization. It is not something you can leverage with technology. It isn’t something you will find in the latest business manual. It is embedded in the minds of your management team and most of your employees. It is your employees who are on the front line and know what is really going on with your customers and your markets. It requires effective leadership to release the power of the employees in building a strategic roadmap to the future.

    Defining objectives and developing initiatives and action plans to meet those objectives is the basis of strategic planning. However, it all starts with an end game, a “Vision for the Future.”

    Strategic planning is a management tool. It is used to help an organization clarify its future direction – to focus its energy, and to help members of the organization work toward the same goals. The planning process adjusts the organization’s direction in response to a changing environment. Strategic planning is a disciplined effort to support fundamental decisions and actions that shape and guide what an organization is, what it does and why it does it, with a focus on where it wants to go and how it is going to get there.

    Fundamental decisions, actions and choices must be made in order to develop a plan that provides a Roadmap on “How to get there from Here.”.” The plan is ultimately no more, and no less, than a set of decisions about what to do, why to do it, and when and how to do it.

    The scope of the strategy development process for any company is dependent upon individual business needs. The strategic planning process is a time and resource-consuming endeavor that involves many people in the organization. This process includes both tactical and strategic application. The DIY process assumes that you have a good handle on both your internal and external environment. If you don’t you may want to consider hiring a consultant to do an internal assessment and survey your customers and vendors to analyze your external environment.

    Hiring a consulting firm can cost as little as $10,000 for a simple two day facilitation to upwards of $100,000 for comprehensive involvement by the consulting firm during the entire process.

    So, if you are not inclined to hire an outside consultant, you may want to follow this ten step process for DIY (Do It Yourself) Strategic Planning. Although it isn’t possible to describe in great detail the entire process in an article (it would require 50 pages) the following is an overview of the process.

    The Ten Step Process

    Let’s identify the steps first and then we’ll discuss each one in a little more detail . I cannot emphasize enough that the true value of a strategic plan is not in the document itself. It is in the process of creating it, involving many of your employees from the bottom up. This empowers them to be more effective and better-informed leaders, managers and decision makers.

    1. Select the strategy team and send a company wide communication
    2. Create a Vision for the Future (End Game)
    3. Preparation -----Secure an off site location for the kick off meeting which includes training the team on the strategic planning process. Purchase a strategic planning template, download one from the web or e-mail rick@ceostrategist.com for a generic sample.
    4. Complete a SWOT analysis. (Strengths, Weaknesses, Opportunities & Threats)
    5. Identify the critical core initiatives that are necessary to support the vision for the future and to achieve its objectives
    6. Develop strategic implementation plans (SIPs) that support the identified critical core initiatives
    7. Prioritize the CCI’s and SIP’s based on the biggest impact on the bottom line in the shortest period of time. Modify and complete the document template to fit your company strategy
    8. Develop an accountability process based on a structured monthly strategic review
    9. Develop a presentation of the strategy for approval by the CEO, owners or Board of Directors.
    10. Develop a Roll Out Strategy to explain the strategic plan to the entire company

    Step One --------- Selection and Communication

    It all starts with communication. The very first piece of information should be the announcement to all employees that the company is embarking on a planning process for the future. This memo should be sent from the President asking for everyone’s support. (A sample memo is available from rick@ceostrategist.com) The memo will likely announce who the strategy team members are and ask for everyone to congratulate them and provide input at every opportunity. CAUTION: Make sure that you have talked to any employee in advance that was not picked for the strategy team that may feel that they should have been.

    Once the team is announced and the process starts make sure you continue to keep employees aware of the progress and solicit their input. A minimum of a monthly memo should be issued. The strategic planning process can take from 6 weeks to 12 weeks so it is important to keep everyone informed without releasing too much detail.

    The strategy team should include a senior accountant, and should consist of between seven and ten members. Team selection should be based on competence, integrity, work ethic, leadership skills, and future growth potential within the Company. The team will formulate and present the strategic document to the President/CEO and the Board of Directors. It is critical that all employees are empowered and encouraged to communicate their ideas and issues with any member of the strategy team. This process ensures accountability and ownership of the strategy at every level in the organization.

    Step Two --- A Vision for the Future (The End Game)

    The Vision for the Future (End Game) in business is simply defining what winning the game in your business is really about. What does winning mean. Just exactly what do you want your company to be when it grows up? Ask yourself the following questions from the perspective of looking five to seven years into the future.

    1. What markets should your company be serving five years from now?
    2. What products should you be distributing?
    3. Who are your primary competitors?
    4. What are your strengths?
    5. What are your competitors’ strengths?
    6. How has your marketing strategy changed?
    7. What are your core competencies?
    8. What is the size of your revenue stream?
    9. How is your revenue stream segmented?
    10. Do you have a Human Resource Development plan?

    The CEO/Owners should create the “Vision for the Future” (End Game) for presentation to the strategy team.

    Step Three --- Preparation

    Running a strategic planning process is not just designing a template and having the team members fill in the gaps. On the contrary, it means carefully coaching the management team through a thinking process. Often, the actual strategic plan is even less important than the development and growth of the team members participating in the process. The strategy team should be trained on the process you intend to follow in developing the strategic plan. Once that is competed the CEO/President should present the vision of the future with copies for everyone and then excuse himself from the meeting to allow the strategy team to tear the end game apart and put it back together. The President will have explained that they have the right and the obligation to challenge the end game if they do not agree with any part of it. However, any challenge to any portion must be accompanied by alternative recommendations. The concept is to finalize a “Vision for the Future” that everyone owns.

    Step Four---- The SWOT analysis

    The team will conduct a SWOT (strengths, weaknesses, opportunities and threats) analysis to identify critical constraints and potential opportunities for growth.

    Step Five --- Developing the Critical Core Initiatives from the Vision for the Future

    Critical core initiatives are over arching initiatives that are found within the Vision for the Future. An example may be defined as a human resource initiative for becoming employer of choice. There are many independent action steps (Strategic Implementation Plans – SIPs) that will be required to accomplish the Critical Core Initiative (CCI). They may include training, education, leadership development, compensation and benefits etc.

    Identifying the CCI’s first is necessary to move on to the next step which is creating SIPs for each CCI.

    Step Six--- Prioritize the CCI’s and identify individual SIPs for each CCI

    A Strategic Implementation Plan (SIP) is a set of tasks that supports a Critical Core Initiative and therefore creates fundamental change in the way you do things. SIP work deals with l

    Business Plan Definition
    Business plan definition - For every business, it is the vital first step. It is the blueprint that sets you going towards your goals. Look upon it as the roadmap that tells you and the world how you expect your company to achieve its stated objectives.A business plan has often been defined as a comprehensive document that clearly describes how the entrepreneur intends to operate his business. You can also define a business plan as an important communication tool that details the financial strategy and goals of the organization. This definition is true for both existing and proposed business.Find in the plan a detailed outline of the resources needed to realize the developmental objectives of the business. What are these resources, how will they be gathered, and from where will they be sourced – a business plan tells you all.For the company management, the business plan should include identification of markets, listing of customers, calculation of expenditures to be incurred and a computation of required investment of funds for business activities based on projected revenues and costs over a specified timeline.The document is specifically designed to attract capital investment. Every time you approach a lending program for assistance, go armed with your business plan. Many banks insist on seeing the statement before they consider your loan application. Potential investors and bank managers pore over the document scheduling your proposed business activities over the coming year, or stated time period. Projection figures for sales, profit, turnover, ownership and key personnel data contained in the plan help them decide if your company is a safe bet for investment.In the case of small business, the business plan definition extends to an examination of proposed products, target markets, concern
    timately no more, and no less, than a set of decisions about what to do, why to do it, and when and how to do it.

    The scope of the strategy development process for any company is dependent upon individual business needs. The strategic planning process is a time and resource-consuming endeavor that involves many people in the organization. This process includes both tactical and strategic application. The DIY process assumes that you have a good handle on both your internal and external environment. If you don’t you may want to consider hiring a consultant to do an internal assessment and survey your customers and vendors to analyze your external environment.

    Hiring a consulting firm can cost as little as $10,000 for a simple two day facilitation to upwards of $100,000 for comprehensive involvement by the consulting firm during the entire process.

    So, if you are not inclined to hire an outside consultant, you may want to follow this ten step process for DIY (Do It Yourself) Strategic Planning. Although it isn’t possible to describe in great detail the entire process in an article (it would require 50 pages) the following is an overview of the process.

    The Ten Step Process

    Let’s identify the steps first and then we’ll discuss each one in a little more detail . I cannot emphasize enough that the true value of a strategic plan is not in the document itself. It is in the process of creating it, involving many of your employees from the bottom up. This empowers them to be more effective and better-informed leaders, managers and decision makers.

    1. Select the strategy team and send a company wide communication
    2. Create a Vision for the Future (End Game)
    3. Preparation -----Secure an off site location for the kick off meeting which includes training the team on the strategic planning process. Purchase a strategic planning template, download one from the web or e-mail rick@ceostrategist.com for a generic sample.
    4. Complete a SWOT analysis. (Strengths, Weaknesses, Opportunities & Threats)
    5. Identify the critical core initiatives that are necessary to support the vision for the future and to achieve its objectives
    6. Develop strategic implementation plans (SIPs) that support the identified critical core initiatives
    7. Prioritize the CCI’s and SIP’s based on the biggest impact on the bottom line in the shortest period of time. Modify and complete the document template to fit your company strategy
    8. Develop an accountability process based on a structured monthly strategic review
    9. Develop a presentation of the strategy for approval by the CEO, owners or Board of Directors.
    10. Develop a Roll Out Strategy to explain the strategic plan to the entire company

    Step One --------- Selection and Communication

    It all starts with communication. The very first piece of information should be the announcement to all employees that the company is embarking on a planning process for the future. This memo should be sent from the President asking for everyone’s support. (A sample memo is available from rick@ceostrategist.com) The memo will likely announce who the strategy team members are and ask for everyone to congratulate them and provide input at every opportunity. CAUTION: Make sure that you have talked to any employee in advance that was not picked for the strategy team that may feel that they should have been.

    Once the team is announced and the process starts make sure you continue to keep employees aware of the progress and solicit their input. A minimum of a monthly memo should be issued. The strategic planning process can take from 6 weeks to 12 weeks so it is important to keep everyone informed without releasing too much detail.

    The strategy team should include a senior accountant, and should consist of between seven and ten members. Team selection should be based on competence, integrity, work ethic, leadership skills, and future growth potential within the Company. The team will formulate and present the strategic document to the President/CEO and the Board of Directors. It is critical that all employees are empowered and encouraged to communicate their ideas and issues with any member of the strategy team. This process ensures accountability and ownership of the strategy at every level in the organization.

    Step Two --- A Vision for the Future (The End Game)

    The Vision for the Future (End Game) in business is simply defining what winning the game in your business is really about. What does winning mean. Just exactly what do you want your company to be when it grows up? Ask yourself the following questions from the perspective of looking five to seven years into the future.

    1. What markets should your company be serving five years from now?
    2. What products should you be distributing?
    3. Who are your primary competitors?
    4. What are your strengths?
    5. What are your competitors’ strengths?
    6. How has your marketing strategy changed?
    7. What are your core competencies?
    8. What is the size of your revenue stream?
    9. How is your revenue stream segmented?
    10. Do you have a Human Resource Development plan?

    The CEO/Owners should create the “Vision for the Future” (End Game) for presentation to the strategy team.

    Step Three --- Preparation

    Running a strategic planning process is not just designing a template and having the team members fill in the gaps. On the contrary, it means carefully coaching the management team through a thinking process. Often, the actual strategic plan is even less important than the development and growth of the team members participating in the process. The strategy team should be trained on the process you intend to follow in developing the strategic plan. Once that is competed the CEO/President should present the vision of the future with copies for everyone and then excuse himself from the meeting to allow the strategy team to tear the end game apart and put it back together. The President will have explained that they have the right and the obligation to challenge the end game if they do not agree with any part of it. However, any challenge to any portion must be accompanied by alternative recommendations. The concept is to finalize a “Vision for the Future” that everyone owns.

    Step Four---- The SWOT analysis

    The team will conduct a SWOT (strengths, weaknesses, opportunities and threats) analysis to identify critical constraints and potential opportunities for growth.

    Step Five --- Developing the Critical Core Initiatives from the Vision for the Future

    Critical core initiatives are over arching initiatives that are found within the Vision for the Future. An example may be defined as a human resource initiative for becoming employer of choice. There are many independent action steps (Strategic Implementation Plans – SIPs) that will be required to accomplish the Critical Core Initiative (CCI). They may include training, education, leadership development, compensation and benefits etc.

    Identifying the CCI’s first is necessary to move on to the next step which is creating SIPs for each CCI.

    Step Six--- Prioritize the CCI’s and identify individual SIPs for each CCI

    A Strategic Implementation Plan (SIP) is a set of tasks that supports a Critical Core Initiative and therefore creates fundamental change in the way you do things. SIP work deals with

    Construction Nightmare, Varsity Gymnasium
    For more than 40 years, the 8,000 seat venue at Appalachian State University in Boone North Carolina has stood up to heavy snows and tough winters. When it opened in 1968, the facility was North Carolina's largest indoor athletic facility west of Charlotte and Winston-Salem.Crowds have visited Varsity Gym to witness various circuses, they've also seen The Harlem Globetrotters and Herrmann's Royal Lipizzan Stallions of Austria. The list of entertainers and concerts to step on the stage in Varsity Gym is a diverse group, covering several musical genres. Bruce Springstein, Chicago, Bob Dylan, Rod Stewart, James Taylor, Linda Ronstadt, The Jimi Hendrix Experience, Steppenwolf, The Allman Brothers Band, The Fifth Dimension, Andrew Gold, Dionne Warwick, Bread, Phish, The Atlanta Rhythm Section, Pablo Cruise, Kenny Rogers, The Carpenters, The Nitty Gritty Dirt Band, The Cornelius Brothers and Sister Rose, Ronnie Milsap, Edgar Winter, Gary Puckett, The Lettermen, The Chairmen of the Board, The Four Tops, Frankie Valli and the Four Seasons, The Temptations, The Beach Boys, Jimmy Buffett and Ray Charles all made appearances in Varsity. Several public speakers, ranging from educational too political to comedic have addressed large crowds in Varsity Gym. John Houseman, Jane Fonda, US consumer advocate Ralph Nader, entertainer Bill Murray, Harry Reasoner of 60 Minutes, US Army General Thomas Kelly, as well as Grammy Award-winning poet, writer, composer and actress Maya Angelou all stood behind the Varsity Gym podium.But in 1967 when I was working for Noble Concrete installing the Post Tensioning cables in the thin deep beams that support the roof, I was having nightmares over the safety of the building. This was one of the main factors that helped me decide to find another line of work and get out of the construction bu
    c planning template, download one from the web or e-mail rick@ceostrategist.com for a generic sample.
    4. Complete a SWOT analysis. (Strengths, Weaknesses, Opportunities & Threats)
    5. Identify the critical core initiatives that are necessary to support the vision for the future and to achieve its objectives
    6. Develop strategic implementation plans (SIPs) that support the identified critical core initiatives
    7. Prioritize the CCI’s and SIP’s based on the biggest impact on the bottom line in the shortest period of time. Modify and complete the document template to fit your company strategy
    8. Develop an accountability process based on a structured monthly strategic review
    9. Develop a presentation of the strategy for approval by the CEO, owners or Board of Directors.
    10. Develop a Roll Out Strategy to explain the strategic plan to the entire company

    Step One --------- Selection and Communication

    It all starts with communication. The very first piece of information should be the announcement to all employees that the company is embarking on a planning process for the future. This memo should be sent from the President asking for everyone’s support. (A sample memo is available from rick@ceostrategist.com) The memo will likely announce who the strategy team members are and ask for everyone to congratulate them and provide input at every opportunity. CAUTION: Make sure that you have talked to any employee in advance that was not picked for the strategy team that may feel that they should have been.

    Once the team is announced and the process starts make sure you continue to keep employees aware of the progress and solicit their input. A minimum of a monthly memo should be issued. The strategic planning process can take from 6 weeks to 12 weeks so it is important to keep everyone informed without releasing too much detail.

    The strategy team should include a senior accountant, and should consist of between seven and ten members. Team selection should be based on competence, integrity, work ethic, leadership skills, and future growth potential within the Company. The team will formulate and present the strategic document to the President/CEO and the Board of Directors. It is critical that all employees are empowered and encouraged to communicate their ideas and issues with any member of the strategy team. This process ensures accountability and ownership of the strategy at every level in the organization.

    Step Two --- A Vision for the Future (The End Game)

    The Vision for the Future (End Game) in business is simply defining what winning the game in your business is really about. What does winning mean. Just exactly what do you want your company to be when it grows up? Ask yourself the following questions from the perspective of looking five to seven years into the future.

    1. What markets should your company be serving five years from now?
    2. What products should you be distributing?
    3. Who are your primary competitors?
    4. What are your strengths?
    5. What are your competitors’ strengths?
    6. How has your marketing strategy changed?
    7. What are your core competencies?
    8. What is the size of your revenue stream?
    9. How is your revenue stream segmented?
    10. Do you have a Human Resource Development plan?

    The CEO/Owners should create the “Vision for the Future” (End Game) for presentation to the strategy team.

    Step Three --- Preparation

    Running a strategic planning process is not just designing a template and having the team members fill in the gaps. On the contrary, it means carefully coaching the management team through a thinking process. Often, the actual strategic plan is even less important than the development and growth of the team members participating in the process. The strategy team should be trained on the process you intend to follow in developing the strategic plan. Once that is competed the CEO/President should present the vision of the future with copies for everyone and then excuse himself from the meeting to allow the strategy team to tear the end game apart and put it back together. The President will have explained that they have the right and the obligation to challenge the end game if they do not agree with any part of it. However, any challenge to any portion must be accompanied by alternative recommendations. The concept is to finalize a “Vision for the Future” that everyone owns.

    Step Four---- The SWOT analysis

    The team will conduct a SWOT (strengths, weaknesses, opportunities and threats) analysis to identify critical constraints and potential opportunities for growth.

    Step Five --- Developing the Critical Core Initiatives from the Vision for the Future

    Critical core initiatives are over arching initiatives that are found within the Vision for the Future. An example may be defined as a human resource initiative for becoming employer of choice. There are many independent action steps (Strategic Implementation Plans – SIPs) that will be required to accomplish the Critical Core Initiative (CCI). They may include training, education, leadership development, compensation and benefits etc.

    Identifying the CCI’s first is necessary to move on to the next step which is creating SIPs for each CCI.

    Step Six--- Prioritize the CCI’s and identify individual SIPs for each CCI

    A Strategic Implementation Plan (SIP) is a set of tasks that supports a Critical Core Initiative and therefore creates fundamental change in the way you do things. SIP work deals with

    Are Your Employees Aligned With Your Brand?
    Do your employees behave toward your customers the way you would expect them to? Is the culture of your senior executive team consistent with the culture of your lowest level line workers in the field? Do you really know what your company’s culture is? Why is employee culture important?Your company’s culture can include: • the behaviors of your employees as they interact with each other and with customers, • the decisions they make as they conduct their work, • the way they collaborate and solve problems, • the way they rise to new challenges and obstacles to achieve your goals, • the way they express their purpose and loyalty to a common purpose or mission, • and the value and meaning they derive from the work they do.If the basic behaviors and tendencies of your employee population are aligned with your mission, or brand promise, then they will produce consistent results and customer experiences. Empowered people must believe in their leaders, in their team members, in their purpose and mission, and in their ability to deliver results to delight the customer. If they cannot feel any cultural affinity with their leaders or their team members, they will narrowly act in ways that conform to the business goals you have laid out for them. They will make decisions that fit those goals within the strict confines of their own specific work domains and personal spheres of influence. They will not risk a confrontation (i.e., collaboration) with other people who may choose a different approach to addressing the same decision. If you have an environment where your workers are managing demanding processes and working heads-down for hours on end, you may be successful in spite of the lack of cultural affinity across your population. However, even then a predominant culture of fear is
    sing too much detail.

    The strategy team should include a senior accountant, and should consist of between seven and ten members. Team selection should be based on competence, integrity, work ethic, leadership skills, and future growth potential within the Company. The team will formulate and present the strategic document to the President/CEO and the Board of Directors. It is critical that all employees are empowered and encouraged to communicate their ideas and issues with any member of the strategy team. This process ensures accountability and ownership of the strategy at every level in the organization.

    Step Two --- A Vision for the Future (The End Game)

    The Vision for the Future (End Game) in business is simply defining what winning the game in your business is really about. What does winning mean. Just exactly what do you want your company to be when it grows up? Ask yourself the following questions from the perspective of looking five to seven years into the future.

    1. What markets should your company be serving five years from now?
    2. What products should you be distributing?
    3. Who are your primary competitors?
    4. What are your strengths?
    5. What are your competitors’ strengths?
    6. How has your marketing strategy changed?
    7. What are your core competencies?
    8. What is the size of your revenue stream?
    9. How is your revenue stream segmented?
    10. Do you have a Human Resource Development plan?

    The CEO/Owners should create the “Vision for the Future” (End Game) for presentation to the strategy team.

    Step Three --- Preparation

    Running a strategic planning process is not just designing a template and having the team members fill in the gaps. On the contrary, it means carefully coaching the management team through a thinking process. Often, the actual strategic plan is even less important than the development and growth of the team members participating in the process. The strategy team should be trained on the process you intend to follow in developing the strategic plan. Once that is competed the CEO/President should present the vision of the future with copies for everyone and then excuse himself from the meeting to allow the strategy team to tear the end game apart and put it back together. The President will have explained that they have the right and the obligation to challenge the end game if they do not agree with any part of it. However, any challenge to any portion must be accompanied by alternative recommendations. The concept is to finalize a “Vision for the Future” that everyone owns.

    Step Four---- The SWOT analysis

    The team will conduct a SWOT (strengths, weaknesses, opportunities and threats) analysis to identify critical constraints and potential opportunities for growth.

    Step Five --- Developing the Critical Core Initiatives from the Vision for the Future

    Critical core initiatives are over arching initiatives that are found within the Vision for the Future. An example may be defined as a human resource initiative for becoming employer of choice. There are many independent action steps (Strategic Implementation Plans – SIPs) that will be required to accomplish the Critical Core Initiative (CCI). They may include training, education, leadership development, compensation and benefits etc.

    Identifying the CCI’s first is necessary to move on to the next step which is creating SIPs for each CCI.

    Step Six--- Prioritize the CCI’s and identify individual SIPs for each CCI

    A Strategic Implementation Plan (SIP) is a set of tasks that supports a Critical Core Initiative and therefore creates fundamental change in the way you do things. SIP work deals with

    Resilience: The Key to a Successful Today and Tomorrow
    Success in business and in life comes to those who can sustain energy, creativity and passion in the midst of continual change, stress and competition. Information overload leaves us struggling to sustain that passion and drive and achieve the work/life balance that is essential to our growth and well-being. We are being bombarded with information every day and are working in different environments that require more accountability and have higher expectations than 10 years ago.Individual and organizational resilience is needed now more than ever. Webster’s Dictionary defines resilience as the ability to recover from misfortune or change. Mike Jay, author of CPR for the Soul and Founder of Leadership University defines it as “the integrated power to persist when things don’t work out at first; to navigate ambiguity and uncertainty; to transcend common problems and barriers and to anticipate the future in a sustainable way.”According to Albert Bandura, individuals are instilled with certain capabilities that define what it is like to be human. Among those capabilities are: the ability to learn from our mistakes, plan for the future, reflect on ourselves and situations and manage our emotions. These capabilities provide us with the tools to control our own future and remain resilient in changing times. Developing these capabilities is the key to increasing our resilience. They are what make us human. We are the only species that is capable of planning, reflecting and managing our emotions. So the elements that make us unique are the same elements that can make us resilient in challenging times.Resilience matters more than training, education and experience and will ultimately determine who succeeds and who fails.There are many elements of resilience, but these are the ones I find most import
    ategic plan is even less important than the development and growth of the team members participating in the process. The strategy team should be trained on the process you intend to follow in developing the strategic plan. Once that is competed the CEO/President should present the vision of the future with copies for everyone and then excuse himself from the meeting to allow the strategy team to tear the end game apart and put it back together. The President will have explained that they have the right and the obligation to challenge the end game if they do not agree with any part of it. However, any challenge to any portion must be accompanied by alternative recommendations. The concept is to finalize a “Vision for the Future” that everyone owns.

    Step Four---- The SWOT analysis

    The team will conduct a SWOT (strengths, weaknesses, opportunities and threats) analysis to identify critical constraints and potential opportunities for growth.

    Step Five --- Developing the Critical Core Initiatives from the Vision for the Future

    Critical core initiatives are over arching initiatives that are found within the Vision for the Future. An example may be defined as a human resource initiative for becoming employer of choice. There are many independent action steps (Strategic Implementation Plans – SIPs) that will be required to accomplish the Critical Core Initiative (CCI). They may include training, education, leadership development, compensation and benefits etc.

    Identifying the CCI’s first is necessary to move on to the next step which is creating SIPs for each CCI.

    Step Six--- Prioritize the CCI’s and identify individual SIPs for each CCI

    A Strategic Implementation Plan (SIP) is a set of tasks that supports a Critical Core Initiative and therefore creates fundamental change in the way you do things. SIP work deals with long-term improvement and change, balancing concern for today with concern for the future and is a fundamental task of managerial decision-making. Work against SIPs deals with improving things for tomorrow.

    Each Critical Core Initiative is supported by a set of SIPs that contain a sequenced set of tasks, schedules, and named responsible individuals. The creation of SIPs indicates that the chosen area is one that provides a high payoff in terms of innovation and managed change.

    Step Seven --- Assign sections of the strategy template to be completed by different team members

    Developing the strategy document from team homework assignments completed over the previous weeks is a matter of following the template that has been modified to meet your specific company needs.

    Step Eight --- The accountability process

    The key managerial tool to ensure steady, consistent progress on SIP tasks is the formal Operational Review Meeting (ORM). This is the foundation to insure that the strategic plan is successful. The ORM is held monthly. The purpose of the ORM is to:
    • Clearly understand the status of your key initiatives.
    • Keep executive focus on strategic, rather than just urgent, issues.
    • Facilitate communication and support throughout the executive team and the company.
    • Formulate emergency responses to company-wide threats or opportunities.
    • Leverage all appropriate company resources while maintaining proper accountability for performance.

    The ORM should be attended by members of the Strategy Team, executive management and other senior managers. It will follow a formal agenda and discussions will be driven by two objective measurements: performance of Key Performance Indicators (KPIs) and progress of SIP task completion. SIP and action item owners will be held accountable for achieving the desired results by the due date indicated on the plan. The entire team will be held accountable for meeting SIP goals.

    Step Nine --- Developing the presentation for approval

    The strategy team will provide the strategy document to ownership at least one week in advance of the formal presentation. Representatives of the strategy team will present the plan and defend it from a considered corporate challenge. The purpose of the challenge is to ensure that the plan is well thought out and based on a realistic assessment of the company’s risks and constraints. The presentation will also demonstrate the degree of commitment and ownership by the team. The objective of the meeting is to formally endorse the strategy for the company. If necessary, the team will revise and re-present the plan to obtain ownership approval.

    Step Ten ---- The Roll Out Process

    After formal acceptance, the President and two to three strategy team members should schedule meetings to introduce the strategy to the entire management team and all other employees, thus formally launching the strategy. This should be a big deal and should be completed as quickly as possible. In person presentations by executive management and strategy team members is highly recommended.

    Strategy Development Overview

    Strategic planning is a management tool. It is used to help an organization clarify its future direction – to focus its energy, and to help members of the organization work toward the same goals. The planning process adjusts the organization’s direction in response to a changing environment. Strategic planning is a disciplined effort to support fundamental decisions and actions that shape and guide what an organization is, what it does and why it does it, with a focus on where it wants to go and how it is going to get there.

    Discipline is a prerequisite to this process because it requires laser like persistence to result in a productive strategic planning initiative. The process raises a sequence of questions that helps planners examine current reality, test assumptions, gather and incorporate information about the present and perform trend analysis on the future industry environment. The prioritization of initiatives and SIPs is an essential step. Although your strategic plan will cover a five to seven year period prioritized SIPs are worked on during the first twelve to eighteen month period based on bandwidth and resources while other CCIs and SIPs are deferred. It is much more effective to completely finish three or four SIPs pertaining to one or two CCI’s than to work on ten or twelve SIPs and accomplish nothing.

    Fundamental decisions, actions and choices must be made in order to develop a plan that provides the roadmap to the future. The plan is ultimately no more, and no less, than a set of decisions about what to do, why to do it, when and how to do it. CEO Strategist is in the process of producing a three CD set based on the strategic pyramid methodology for release by 1/1/2007 with a workbook that will walk you through every aspect of the DIY strategic planning process in great detail and provide all the forms and templates necessary for you to successfully complete a strategic plan with your team. E-mail rick@ceostrategist.com to reserve an advance copy of this program. In the mean time, you can request a copy of a generic template or get Rick’s recently published book “Leading the Pack” which has six “end game visions of the future examples” in the appendix.

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