Atricle Dump
#1 in Business Subscribe Email Print

You are here: Home > Business > Management > Conflict at Work, Don't Take It Personally

Tags

  • voice conveys
  • change listen
  • right rather

  • Links

  • Prejudging Will Cost You Your Business
  • Developing a Team or Organization Vision
  • Table Tennis Tips - Power Tips
  • Atricle Dump - Conflict at Work, Don't Take It Personally

    An Insight Into The Law: Getting A Temporary Legal Secretary Job
    Leaving school and embarking on a journey in the real world can be a daunting prospects these days. Although it is an extremely liberating feeling to be earning your own money and doing what you please when you please, you may experience difficulties in getting that step up the work ladder. It theref
    e problems resolved? Resolution is built on compromise. This is the time and place to get ego out of the way so you can move beyond who's right to what's right. Find the common ground you both can agree on.

    Seldom will you find the perfect solution. The objective is to find a way to work together so you can get on with the work at hand. Taking differences personally prevents resolution. Working from a problem solving perspective mo

    Improving Management of Your Business
    All companies have business processes that can be improved. Most companies can benefit from automation or further automation of solutions.Improving Management of Your BusinessImproving business processes is all about a work flow plan, often graphic, and implementation of automating and
    Conflict at work is inevitable. And, it can even be helpful, supporting a healthy organization.

    But, step over the edge and you'll quickly find yourself getting caught up in who's right rather than what's right. Having the argument without end, replaying the same issue over and over, without resolving your differences. Or, angry blow ups or sullen silences. You can get stuck on "She's doing that just to make me angry," or "He needs an attitude adjustment."

    Step back, stop avoiding, solve the problem, and prevent future conflicts. Try these solution steps.

    1. Wait until the uproar has settled down then approach the other person with "We've got a problem. I need your help." Be sure your tone of voice conveys solution not attack.

    2. Describe what has been happening. Use "we" rather than "you" or "I." Emphasize how this conflict belongs to both of you, and you both need to work together to get to a resolution.

    3. Then seek resolution. "This isn't working. We need to figure out how to do something different so this doesn't happen again." Ask "What can we do instead?"

    4. Then quit talking and listen. This is the crucial moment. If there's been an atmosphere of blame and shame the other person might offer up excuses or good reasons for the conflict. Redirect the focus of the conversation with a reminder of "How can we make sure this doesn't happen again?" Or, if the other person makes a suggestion that you're the one who needs to change, listen very carefully. No conflict is just one sided. Find the kernel of truth in their comment.

    5. Negotiate the differences. What are you willing to give to get? What is he willing to do? Are you holding on to need to be right rather than get the problems resolved? Resolution is built on compromise. This is the time and place to get ego out of the way so you can move beyond who's right to what's right. Find the common ground you both can agree on.

    Seldom will you find the perfect solution. The objective is to find a way to work together so you can get on with the work at hand. Taking differences personally prevents resolution. Working from a problem solving perspective mov

    The Service Department: Service, The End Users View
    What is expectedCustomers expect equipment to be returned in good working order in a reasonable time frame. They also expect all settings and adjustments to remain as they were when the equipment failed. The end user is reasonable, and they do not expect overnight repairs at
    eds an attitude adjustment."

    Step back, stop avoiding, solve the problem, and prevent future conflicts. Try these solution steps.

    1. Wait until the uproar has settled down then approach the other person with "We've got a problem. I need your help." Be sure your tone of voice conveys solution not attack.

    2. Describe what has been happening. Use "we" rather than "you" or "I." Emphasize how this conflict belongs to both of you, and you both need to work together to get to a resolution.

    3. Then seek resolution. "This isn't working. We need to figure out how to do something different so this doesn't happen again." Ask "What can we do instead?"

    4. Then quit talking and listen. This is the crucial moment. If there's been an atmosphere of blame and shame the other person might offer up excuses or good reasons for the conflict. Redirect the focus of the conversation with a reminder of "How can we make sure this doesn't happen again?" Or, if the other person makes a suggestion that you're the one who needs to change, listen very carefully. No conflict is just one sided. Find the kernel of truth in their comment.

    5. Negotiate the differences. What are you willing to give to get? What is he willing to do? Are you holding on to need to be right rather than get the problems resolved? Resolution is built on compromise. This is the time and place to get ego out of the way so you can move beyond who's right to what's right. Find the common ground you both can agree on.

    Seldom will you find the perfect solution. The objective is to find a way to work together so you can get on with the work at hand. Taking differences personally prevents resolution. Working from a problem solving perspective mo

    How to Avoid Implementation Failure
    Failure to implement the recommendations of an investigation into what ails an organisation is a norm for most organisations.For some organisations it is a serial norm. As a consultant arriving to complete the analysis of a perceived problem or to determine the problem behind some prevalent sy
    gs to both of you, and you both need to work together to get to a resolution.

    3. Then seek resolution. "This isn't working. We need to figure out how to do something different so this doesn't happen again." Ask "What can we do instead?"

    4. Then quit talking and listen. This is the crucial moment. If there's been an atmosphere of blame and shame the other person might offer up excuses or good reasons for the conflict. Redirect the focus of the conversation with a reminder of "How can we make sure this doesn't happen again?" Or, if the other person makes a suggestion that you're the one who needs to change, listen very carefully. No conflict is just one sided. Find the kernel of truth in their comment.

    5. Negotiate the differences. What are you willing to give to get? What is he willing to do? Are you holding on to need to be right rather than get the problems resolved? Resolution is built on compromise. This is the time and place to get ego out of the way so you can move beyond who's right to what's right. Find the common ground you both can agree on.

    Seldom will you find the perfect solution. The objective is to find a way to work together so you can get on with the work at hand. Taking differences personally prevents resolution. Working from a problem solving perspective mo

    Resume Objectives: How Do You Know if Resume Objectives Are Right for You?
    Some experts say NEVER bother with resume objectives. While others say they should be an essential element on every resume.So, how do you know who is right?The simple answer is... no one is absolutely right. Your decision on whether to use resume objectives will depend on your circu
    direct the focus of the conversation with a reminder of "How can we make sure this doesn't happen again?" Or, if the other person makes a suggestion that you're the one who needs to change, listen very carefully. No conflict is just one sided. Find the kernel of truth in their comment.

    5. Negotiate the differences. What are you willing to give to get? What is he willing to do? Are you holding on to need to be right rather than get the problems resolved? Resolution is built on compromise. This is the time and place to get ego out of the way so you can move beyond who's right to what's right. Find the common ground you both can agree on.

    Seldom will you find the perfect solution. The objective is to find a way to work together so you can get on with the work at hand. Taking differences personally prevents resolution. Working from a problem solving perspective mo

    Mobile Oil Change and Mobile Auto Detailing Business Combinations?
    Many a young man might consider a mobile detailing business and if they like to work on cars and are mechanically inclined perhaps a mobile oil change business too? This way they could detail customer’s cars every month, change the oil every three months and wash the cars each week. But does oil and
    e problems resolved? Resolution is built on compromise. This is the time and place to get ego out of the way so you can move beyond who's right to what's right. Find the common ground you both can agree on.

    Seldom will you find the perfect solution. The objective is to find a way to work together so you can get on with the work at hand. Taking differences personally prevents resolution. Working from a problem solving perspective moves you forward.

    Copyright © 2005 Patricia Wiklund, Ph.D. All rights reserved.

    HTTP = HTML link (for blogs, profiles,phorums):
    <a href="http://www.articledump.net/article/23617/articledump-Conflict-at-Work-Dont-Take-It-Personally.html">Conflict at Work, Don't Take It Personally</a>

    BB link (for phorums):
    [url=http://www.articledump.net/article/23617/articledump-Conflict-at-Work-Dont-Take-It-Personally.html]Conflict at Work, Don't Take It Personally[/url]

    Related Articles:

    Car Magnets Penetrates To A Wide Audience

    Leading Change - Keeping Perspective Top to Bottom

    How To Change The Unconscious Organizational Culture

    Bookmark it: del.icio.us digg.com reddit.com netvouz.com google.com yahoo.com technorati.com furl.net bloglines.com socialdust.com ma.gnolia.com newsvine.com slashdot.org simpy.com shadows.com blinklist.com