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  • Atricle Dump - Management Coaching: Inside the Eight Steps

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    The current minimum wage in the United States of America is $5.15 per hour and some believe it should be much higher. In fact the city of Chicago wanted to mandate that the employment wages could not go less than $10 per hour and some agreed. Recently the United States Congress and the United States Senate voted on a minimum-wage bill, which they did not pass.Now each side of the aisle is blaming the other side for not allowing the minimum-wage law to pass. How
    utcome
  • Logic: New plan is a cause, its outcomes are effects
  • Be selective: Focus on key outcomes

    In Step Three, the coach works with the other person to change immediate perceptions. Does the person being coached really “get it”? Do they have a sense of urgency? Through positive, supportive questions and great listening, the coach helps the other person grasp and accept the need to change his or her thoughts and/or actions. The coach also helps the person work through the natural discomfort that often acco

    How Many Clicks Does it Take to Reach Your Job Postings?
    Job applicants don't have time. Do you know anyone in human resources that has a minute to spare? I sure don't. So why treat job applicants any differently. More and more companies are relying on their own company web sites for their job openings. According to noted recruitment authority Gary Crispin, almost 15% of all hiring online is done through company web site postings. Doesn't it make sense to make your company job board easier to find by your applicants?We are sometimes asked why our coaching model at the Center for Management and Organization Effectiveness has eight steps. “Why so many?” some wonder.

    Given the pace at which most people live and work these days, we can certainly understand the question. Here is a general answer, based on the research of our founders.

    The general answer:

    Our research identified 47 qualities that distinguished great coaches from their opposites. To make the findings usable and practical, we chose the key themes that did the best job of teaching what we had learned, and built our management coaching model with them. Eight Step Coaching skills was born, and 25 years later it still remains our flagship workshop.

    We settled on eight to make sure we did not sacrifice the important aspects of those key distinctions. While on occasion we have packaged this information differently to meet client needs, the eight-step method’s effectiveness is well documented.

    Why does this approach work so well?

    Without at least considering each of the eight steps, coaches risk bypassing key insights or areas to explore. This does not mean that every management coaching session must employ every step. Understanding all eight simply helps coaches see the big picture, and create change.

    The example:

    Step Three of our model is Establish Impact. Step Seven is Clarify Consequences: Don’t Punish. They differ in subtle, but vital ways that almost always creates discussion in our workshops – perhaps in partly because few if any other coaching models address them so specifically.

    This example works best if you know some of the specific ideas we assign to these two steps. They are:

    Step Three: Establish Impact

    • Examine perceptions
    • Create motivation to plan change
    • Ask where the current path or plan will lead
    • Expect discomfort, as need for change becomes clear

    Step Seven: Clarify Consequences; Don’t Punish

    • Forecast or predict outcomes of the new plan
    • Clarify what you (coach) will do, given outcome
    • Logic: New plan is a cause, its outcomes are effects
    • Be selective: Focus on key outcomes

    In Step Three, the coach works with the other person to change immediate perceptions. Does the person being coached really “get it”? Do they have a sense of urgency? Through positive, supportive questions and great listening, the coach helps the other person grasp and accept the need to change his or her thoughts and/or actions. The coach also helps the person work through the natural discomfort that often acco

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    that did the best job of teaching what we had learned, and built our management coaching model with them. Eight Step Coaching skills was born, and 25 years later it still remains our flagship workshop.

    We settled on eight to make sure we did not sacrifice the important aspects of those key distinctions. While on occasion we have packaged this information differently to meet client needs, the eight-step method’s effectiveness is well documented.

    Why does this approach work so well?

    Without at least considering each of the eight steps, coaches risk bypassing key insights or areas to explore. This does not mean that every management coaching session must employ every step. Understanding all eight simply helps coaches see the big picture, and create change.

    The example:

    Step Three of our model is Establish Impact. Step Seven is Clarify Consequences: Don’t Punish. They differ in subtle, but vital ways that almost always creates discussion in our workshops – perhaps in partly because few if any other coaching models address them so specifically.

    This example works best if you know some of the specific ideas we assign to these two steps. They are:

    Step Three: Establish Impact

    • Examine perceptions
    • Create motivation to plan change
    • Ask where the current path or plan will lead
    • Expect discomfort, as need for change becomes clear

    Step Seven: Clarify Consequences; Don’t Punish

    • Forecast or predict outcomes of the new plan
    • Clarify what you (coach) will do, given outcome
    • Logic: New plan is a cause, its outcomes are effects
    • Be selective: Focus on key outcomes

    In Step Three, the coach works with the other person to change immediate perceptions. Does the person being coached really “get it”? Do they have a sense of urgency? Through positive, supportive questions and great listening, the coach helps the other person grasp and accept the need to change his or her thoughts and/or actions. The coach also helps the person work through the natural discomfort that often acco

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    east considering each of the eight steps, coaches risk bypassing key insights or areas to explore. This does not mean that every management coaching session must employ every step. Understanding all eight simply helps coaches see the big picture, and create change.

    The example:

    Step Three of our model is Establish Impact. Step Seven is Clarify Consequences: Don’t Punish. They differ in subtle, but vital ways that almost always creates discussion in our workshops – perhaps in partly because few if any other coaching models address them so specifically.

    This example works best if you know some of the specific ideas we assign to these two steps. They are:

    Step Three: Establish Impact

    • Examine perceptions
    • Create motivation to plan change
    • Ask where the current path or plan will lead
    • Expect discomfort, as need for change becomes clear

    Step Seven: Clarify Consequences; Don’t Punish

    • Forecast or predict outcomes of the new plan
    • Clarify what you (coach) will do, given outcome
    • Logic: New plan is a cause, its outcomes are effects
    • Be selective: Focus on key outcomes

    In Step Three, the coach works with the other person to change immediate perceptions. Does the person being coached really “get it”? Do they have a sense of urgency? Through positive, supportive questions and great listening, the coach helps the other person grasp and accept the need to change his or her thoughts and/or actions. The coach also helps the person work through the natural discomfort that often acco

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    ing models address them so specifically.

    This example works best if you know some of the specific ideas we assign to these two steps. They are:

    Step Three: Establish Impact

    • Examine perceptions
    • Create motivation to plan change
    • Ask where the current path or plan will lead
    • Expect discomfort, as need for change becomes clear

    Step Seven: Clarify Consequences; Don’t Punish

    • Forecast or predict outcomes of the new plan
    • Clarify what you (coach) will do, given outcome
    • Logic: New plan is a cause, its outcomes are effects
    • Be selective: Focus on key outcomes

    In Step Three, the coach works with the other person to change immediate perceptions. Does the person being coached really “get it”? Do they have a sense of urgency? Through positive, supportive questions and great listening, the coach helps the other person grasp and accept the need to change his or her thoughts and/or actions. The coach also helps the person work through the natural discomfort that often acco

    Internet Marketing - Watch What You Step In
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    utcome
  • Logic: New plan is a cause, its outcomes are effects
  • Be selective: Focus on key outcomes

    In Step Three, the coach works with the other person to change immediate perceptions. Does the person being coached really “get it”? Do they have a sense of urgency? Through positive, supportive questions and great listening, the coach helps the other person grasp and accept the need to change his or her thoughts and/or actions. The coach also helps the person work through the natural discomfort that often accompanies the new insight.

    In Step Seven, the focus is mainly on the future. A new plan (Step Four: Initiate a Plan) is going to be used. The coach continues with a positive, interactive approach that employs questioning and listening. Now the focus is on probable results, likely outcomes – on what the coach expects will result from the plan.

    Although they arrive from very different directions, we call Steps Three and Seven the “bookends of motivation.”

    This is one of several key distinctions that the Eight Step Coaching model addresses. These distinctions clarify the coach’s options, and the needs of the person being coached. In concert with the other steps they lead to real change and performance gains, adding value to your organization.

    These and related ideas are discussed in much more detail in several CMOE books and publications including The Coach, and Win-Win Partnerships. To receive a 50% discount on any of our hardbound books or 15% off your first scheduled training event please reference this article when contacting CMOE.

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