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Atricle Dump - Tales from the Corporate Frontlines: The Role of Character in Leadership
Today’s IT executives want the best software available. With business process management that means finding solutions that provide key benefits. In addition to facilitating system integration, these solutions must minimize costs, protect software investments, and increase corporate flexibility—all while generating a quick return on investment (ROI).Previously, IT executives had an option. They could either create their own processing solutions or buy them as packaged applications. Both approaches were
The idea presented a multitude of problems, but the team soldiered on. We did the best we could, all the while expressing our reservations as to how effective the finished campaign would be. Senior management completely ignored our concerns.
The campaign was a huge
Advertising can make or break your product's chances. A barely-there commercial will fizzle out in no time at all, thus failing to convey your message to the masses. Thus the intent of every advertiser is to create an advertisement that simply screams for attention. And for this they employ a variety of media and an equally bewildering array of strategies. However the advertising balloon remains one of the most cost-effective and eye-catchy means of hurtling your product into the limelight.What is a He
This short story, The Role of Character in Leadership, is part of AlphaMeasure's compilation, Tales From the Corporate Frontlines. It illustrates the importance of having a senior management team that has the character to abandon unsuccessful strategies, admit failure, and move on.
Anonymous Submission
The Role of Character in Leadership
After a recent meeting with the Senior Management team at my company, I had the chance to consider an issue that I feel is crucial to the successful operation of every organization. We had just completed an employee satisfaction survey, and the results had come in. Our employees have an overwhelmingly positive view of the direction in which we, the top-level management team, are taking the company.
So, what, I wondered, was the difference between my current company and the one I worked for five years ago? The employee satisfaction survey results reminded me of the scenario back then, only at that time, the results were the exact opposite. Employees were united in disapproval of their top-level management team.
I am a new member of senior management, so I was interested in understanding the reasons for the differing results - hoping to avoid repeating that unhappy scenario.
What does my current management team do differently? After some introspection, I believe I found the answer.
At my former company, I was a marketing manager. Senior management had devised an idea for an ad campaign that had been passed down from management personnel at our new parent company. Full-scale meetings were held, and we were instructed to create this campaign and make it work.
The idea presented a multitude of problems, but the team soldiered on. We did the best we could, all the while expressing our reservations as to how effective the finished campaign would be. Senior management completely ignored our concerns.
The campaign was a huge f
Selecting the right payroll solution is an important decision for all business owners. The wrong payroll solution can be expensive not only in terms of money, but in productivity, which translates back to morale, which translates back to money. When selecting payroll solutions, carefully consider your resources. Here are brief descriptions of each type, and the resources you need to implement them:Payroll Software - Payroll within Accounting SoftwareWhen using payroll software, or when r
This short story, The Role of Character in Leadership, is part of AlphaMeasure's compilation, Tales From the Corporate Frontlines. It illustrates the importance of having a senior management team that has the character to abandon unsuccessful strategies, admit failure, and move on.
Anonymous Submission
The Role of Character in Leadership
After a recent meeting with the Senior Management team at my company, I had the chance to consider an issue that I feel is crucial to the successful operation of every organization. We had just completed an employee satisfaction survey, and the results had come in. Our employees have an overwhelmingly positive view of the direction in which we, the top-level management team, are taking the company.
So, what, I wondered, was the difference between my current company and the one I worked for five years ago? The employee satisfaction survey results reminded me of the scenario back then, only at that time, the results were the exact opposite. Employees were united in disapproval of their top-level management team.
I am a new member of senior management, so I was interested in understanding the reasons for the differing results - hoping to avoid repeating that unhappy scenario.
What does my current management team do differently? After some introspection, I believe I found the answer.
At my former company, I was a marketing manager. Senior management had devised an idea for an ad campaign that had been passed down from management personnel at our new parent company. Full-scale meetings were held, and we were instructed to create this campaign and make it work.
The idea presented a multitude of problems, but the team soldiered on. We did the best we could, all the while expressing our reservations as to how effective the finished campaign would be. Senior management completely ignored our concerns.
The campaign was a huge
Traditionally, architects are a conservative bunch who fiercely guards "company secrets." As a result, the idea of using an extranet to share documents and collaborate with others has been totally alien.But tradition is rapidly changing. Increasingly, architectural firms are using extranets to share documents in a secure environment. Why? Because projects move faster, clients are happier, and everything – from schedules and budgets to CAD drawings and renderings -- is more accessible.An extra
After a recent meeting with the Senior Management team at my company, I had the chance to consider an issue that I feel is crucial to the successful operation of every organization. We had just completed an employee satisfaction survey, and the results had come in. Our employees have an overwhelmingly positive view of the direction in which we, the top-level management team, are taking the company.
So, what, I wondered, was the difference between my current company and the one I worked for five years ago? The employee satisfaction survey results reminded me of the scenario back then, only at that time, the results were the exact opposite. Employees were united in disapproval of their top-level management team.
I am a new member of senior management, so I was interested in understanding the reasons for the differing results - hoping to avoid repeating that unhappy scenario.
What does my current management team do differently? After some introspection, I believe I found the answer.
At my former company, I was a marketing manager. Senior management had devised an idea for an ad campaign that had been passed down from management personnel at our new parent company. Full-scale meetings were held, and we were instructed to create this campaign and make it work.
The idea presented a multitude of problems, but the team soldiered on. We did the best we could, all the while expressing our reservations as to how effective the finished campaign would be. Senior management completely ignored our concerns.
The campaign was a huge
Do you know how to write a great headline? You should because headlines are the lifeblood of your product/service.Newspaper and magazine headlines are some of the best you’ll see. They depend on these headlines for sales. And since they have about 4 seconds to capture your attention, they better be good.Who can resist not at least scanning a few lines after reading headlines like this:"Attack Dogs Maul Helpless Kitten To Death" "Exclusive: TV Star's Secret Getaway Spot Revealed"
I am a new member of senior management, so I was interested in understanding the reasons for the differing results - hoping to avoid repeating that unhappy scenario.
What does my current management team do differently? After some introspection, I believe I found the answer.
At my former company, I was a marketing manager. Senior management had devised an idea for an ad campaign that had been passed down from management personnel at our new parent company. Full-scale meetings were held, and we were instructed to create this campaign and make it work.
The idea presented a multitude of problems, but the team soldiered on. We did the best we could, all the while expressing our reservations as to how effective the finished campaign would be. Senior management completely ignored our concerns.
The campaign was a huge
When more than half of Americans were identified as overweight, people took notice. Major news outlets began educating on how to stay out, or get out, of that statistic. I wish the same attention had been paid when the Conference Board released their statistics saying half of Americans are satisfied with their job.Of course, that means, half are dissatisfied. Disliking your job is hazardous to your health and well-being, too. You can't be winning at working if you're dissatisfied with your work or lang
The idea presented a multitude of problems, but the team soldiered on. We did the best we could, all the while expressing our reservations as to how effective the finished campaign would be. Senior management completely ignored our concerns.
The campaign was a huge flop, to put it mildly. We were directed to keep trying to fix it by adjusting certain elements and eliminating others. Once again, we resisted, to no avail. The campaign died a slow, lengthy, and very painful death.
Then the blame game began. Everyone from mid level managers to call center reps was blamed for the failure. Bitterness over the episode found its way into policy changes, annual reviews and salary increases.
No wonder the employees registered their disapproval of top management and its direction for the company at the first available opportunity! Thinking about it now, the difference in character strength between the two management teams is obvious.
The reality is that not all ideas are perfect. Some things you try will not be successful no matter how hard your well-meaning employees try. When my current company recently encountered a similar situation to the one described above, it was handled quite differently. We let go and moved on to something new.
One test of managerial wisdom is to know when to admit mistakes and move on, without passing the blame on to undeserving employees. I was happy to be part of a senior management team that passed that test with flying colors.
© 2005 AlphaMeasure, Inc. - All Rights Reserved
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