Atricle Dump - Business

Look Good on Voice Mail
Your use of voice mail tells others a lot about you. Here's how to make a good impression.1) Present a Positive ImageYour outgoing voice mail message should be simple, positive, and professional. State your name and company followed by concise directions. You may want to leave a daily message because it shows that you check your messages and tells callers what to expect. For example, "Welcome to Steve Kaye's voice mail at Personal Quality. Today is Monday and I will be out, helping a client improve profits. Please leave a message and I'll return your

ny deals right now." I heard this often enough to know when I was being fed a "line." After a short while of working my butt off, with nothing to show for it, I decided to do some internal investigations. You know the kind, where you look inside your business to se

Keeping In Touch With Your Clients
In any business, keeping in touch with your clients is important. It is especially important if you are in a service or product related company. In order to get repeat order, referrals, and increase customer loyalty, the customer needs to remember your name and needs to know how to find you.Who to Follow Up With There are many people you would want to follow up with, not just those that are considered to be “clients.” • Those that placed an order. • Those that tried a product/service. • Those that have

Who are you? While this may sound like a rather simple, if not dumb question, I really want to know. What I mean by asking this, is do you really know how you come across to the agents you are marketing to? Here are a few quick stories that I was reminded of today while helping out a young mortgage broker on the phone who was reconsidering his current level of skills and training. Here it is:

When I first set out to develop a core group of realtors to work with, I jumped right into it. I had no problem picking up the phone and scheduling appointments, but I couldn't help notice that my results were only mediocre. If I hammered the phones long enough, I could usually count on 2-3 appointments with realtors per week. The problem was, no matter how many agents I met with, I never seemed to get the referrals that I was promised. Oh sure, the agents would talk all day long about how we would do this together or that together, but it never seemed to come to fruition.

I heard every excuse in the book. My favorite excuse was "I don't have any deals right now." I heard this often enough to know when I was being fed a "line." After a short while of working my butt off, with nothing to show for it, I decided to do some internal investigations. You know the kind, where you look inside your business to see

Operations Strategy and Leverage: Don't Go Wrong
Operational strategy in this post is not what most businesspeople would necessarily think. So it will be important that you know what I mean by operational strategy. Operational strategy begins with defining your business in terms of the present opportunity in relation to the customer and product of the business. It then means, creating a development process by which the business will come to operate in such a way that it takes advantage of key leverage points found within operations; these points are found within the abovementioned definitions. In this post, I will simpl

while helping out a young mortgage broker on the phone who was reconsidering his current level of skills and training. Here it is:

Establish a Relationship with the Customer, Do Not Just Take an Order
Ensure a cure, don’t just take the medicine. Establish a relationship with the customer, don’t just take an orderSuperficial actions will not do in this competitive market. All of us can take the medicine for our ailments, but the objective is to be cured. Every company can take an order, but at the end of the day, it aims to secure a loyal customer. This is why there is a Chinese saying, “ You can change the soup without changing the medicine.” The effect will not be efficacious. Sadly, sometimes we spend a lot of money on marketing, we know very little abo

hone and scheduling appointments, but I couldn't help notice that my results were only mediocre. If I hammered the phones long enough, I could usually count on 2-3 appointments with realtors per week. The problem was, no matter how many agents I met with, I never seemed to get the referrals that I was promised. Oh sure, the agents would talk all day long about how we would do this together or that together, but it never seemed to come to fruition.

Stop Throwing Money Away In Your IT Department
Companies continue throwing money at IT projects and accept a pathetic 30% success rate. The IT field is filled with complexity and the fast pace seems overwhelming at times, yet we as professionals should adapt to the changing environment and use available best practices to increase the success rate of IT projects. IT professionals need to understand best practice guidelines, processes, templates and how to deploy them in different situations.Following these best practices is not a silver bullet. They also will not guarantee success everytime. They will however, provid

eemed to get the referrals that I was promised. Oh sure, the agents would talk all day long about how we would do this together or that together, but it never seemed to come to fruition.

The Role of Corporate Social Responsibility in Modern Business Development
There are many factors within general business practices that are altering to ensure that every person benefits from the continued functioning of the company. Previously many businesses have subscribed to practices that may have had negative effects on their stakeholders. This is now changing as the realisation sets in of the true importance of the different stakeholders in any particular business. There are many different manners in which a company can implement corporate social responsibility measures for the benefit of all concerned. The manner in which each different compa

After a few false starts, I finally arrived at me. By this I mean my image, my approach, my appearance, everything. I took a long hard look at who I think I am versus who the agents think I am. In order to do this, I had to put "me" under the microscope. This involved a few things:

1. Tape recorder

2. Honest, trustworthy friend or associate

3. Another friend who has no affiliation with my business

The tape recorder was for my phone. Since the first impression is a lasting one as they say, I decided it was best for me to get a good idea of how I was being perceived on the phone. I made several calls to agents for a day, recorded the calls, and then played them back. As I played the calls back, I also typed the words as they flowed. (Yes this involved lots of stop and rewind) This may seem like tedious work, but it was vital to my success. What I heard blew me away!

Up to this point I had always had the mental impression that I was a rather smooth talker. I could tell you the general bulle

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The 3 main classes of Business and Investor Visa are some of the most straight forward visa's available for residency in Canada. This detailed overview explains whgat is required to apply and where to find the information.

Quality followed by performance is a key to making a brand a success. Take time to look at what you are selling or solving and see if you would buy it from a quality standpoint. If you are to build good business relationships with your customers, then you need to have a quality product.

If a camel is carrying a bag of feathers and he's carrying as many feathers as he can, can the camel carry one more feather? Strange question, right? Do you know the answer? Logic says that feathers weigh almost nothing, so the weight of one more feather? Ask the camel. This article offers six strategies that you might consider to increase the capcity of your workforce.

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Atricle Dump - Mortgage Broker Training Article: Mortgage Brokers, Who Are You?

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