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  • Atricle Dump - How BOLD Can You Go With Your Elevator Speech?

    Front Line Customer Service
    I read an amazing statistic in an article written by the Canadian Management Centre.“The average company loses half their customers in 5 years and half their employees in 4 years?. This has significant impact to overall customer, employee, investor and supplier loyalty.”Wow! Think about that statistic. 100% customer turnover in 5 years and 100% employee turn over in 4 years. Management at all levels must understand the changing role and importance of fr
    TIONALLY WRITTEN elevator speech, focus on struggles of the ideal client, and results and benefits they receive after working with you). Would you like to know more?

    Stranger: Yes, please!

    John: Great…what we can do is set up a complimentary meeting to talk about the approximate current value of your home, your kitchen “lifestyle,” and what we could do to increase your current living experience in your kitchen. We’ll t

    Job Interviews - Will Practice Help?
    Like any skill set, interviewing takes practice to be successful. Many professionals feel that their work experience and skills will speak for themselves in an interview, this is false. The experience and skills on a resume will get a person short listed, but the interview is a means of selling yourself to a potential employer in-person. We have seen numerous interviews end quickly when the candidate can not answer questions clearly, can not provide examples from prev
    “How LOW can you go?” is what you think about when you do the limbo. Since we’re talking about marketing, I’ll ask you this: How BOLD can you go, in describing what you do?

    I was coaching a private client this week about how to turn his Kitchen Designer elevator speech into a conversation that elicits a prospective client meeting, right there at the networking event and in less than 5 minutes! The key? Come up with a claim for what you do that is the BOLDEST thing you can think of (while still being legal, of course).

    Your claim should be so bold that the person listening to you will say “Wow, really? How do you do that??” This gives you permission to go into what you do and how you do it (preferably talking about your proprietary system). Now, whenever I talk to clients about this and we start working on this exercise, often the stuff they come up with is kinda bland, stuff we’ve heard before, and that doesn’t elicit that WOW we’re looking for. So, again, I stress, “What’s the BOLDEST THING you can say?” and then the good stuff comes out.

    Use, the words below for some inspiration:

    • Double in half the time
    • A ___% increase over last year
    • In less than 10 weeks
    • Etc.
    Here’s an example of a script I put together for my client:

    Stranger: Hi, I’m Jane, we haven’t met yet.

    John: Hi, I’m John Smith, founder of Amazing Kitchens.

    Stranger: Hi, John, nice to meet you. So, what do you do?

    John: I help homeowners increase their home’s value by up to 110% in less than 6 months. (BOLD CLAIM)

    Stranger: Really?? How do you do that?

    John: Well, you know how some homeowners... (insert CONVERSATIONALLY WRITTEN elevator speech, focus on struggles of the ideal client, and results and benefits they receive after working with you). Would you like to know more?

    Stranger: Yes, please!

    John: Great…what we can do is set up a complimentary meeting to talk about the approximate current value of your home, your kitchen “lifestyle,” and what we could do to increase your current living experience in your kitchen. We’ll th

    Five Things You Can Do With Promotional T-Shirts
    Our customers sometimes surprise us with the innovative and unique ways that they use our promotional products and items. If you thought that the only way to use promotional t-shirts was to hand them out at a trade show, take a look at some of the ways that our customers have used hand screened promotional t-shirts to promote their businesses.Customer IncentivesOne local company teamed up with a charity to raise money with a cricket
    hat you do that is the BOLDEST thing you can think of (while still being legal, of course).

    Your claim should be so bold that the person listening to you will say “Wow, really? How do you do that??” This gives you permission to go into what you do and how you do it (preferably talking about your proprietary system). Now, whenever I talk to clients about this and we start working on this exercise, often the stuff they come up with is kinda bland, stuff we’ve heard before, and that doesn’t elicit that WOW we’re looking for. So, again, I stress, “What’s the BOLDEST THING you can say?” and then the good stuff comes out.

    Use, the words below for some inspiration:

    • Double in half the time
    • A ___% increase over last year
    • In less than 10 weeks
    • Etc.
    Here’s an example of a script I put together for my client:

    Stranger: Hi, I’m Jane, we haven’t met yet.

    John: Hi, I’m John Smith, founder of Amazing Kitchens.

    Stranger: Hi, John, nice to meet you. So, what do you do?

    John: I help homeowners increase their home’s value by up to 110% in less than 6 months. (BOLD CLAIM)

    Stranger: Really?? How do you do that?

    John: Well, you know how some homeowners... (insert CONVERSATIONALLY WRITTEN elevator speech, focus on struggles of the ideal client, and results and benefits they receive after working with you). Would you like to know more?

    Stranger: Yes, please!

    John: Great…what we can do is set up a complimentary meeting to talk about the approximate current value of your home, your kitchen “lifestyle,” and what we could do to increase your current living experience in your kitchen. We’ll t

    Customer Service Speaker Suggests Introducing Merit-Pay To Achieve Customer Satisfaction
    There have been, perhaps, six critical conversations I’ve had that have shaped my professional consulting career. One of them was with an operations manager at a division of Federal Express.I had just completed a successful, nationwide training program for the field sales force, so my credibility and confidence were soaring. Then, I heard a simple, but challenging question.“We know how to measure sales productivity,” he said. “But is there something you
    h is kinda bland, stuff we’ve heard before, and that doesn’t elicit that WOW we’re looking for. So, again, I stress, “What’s the BOLDEST THING you can say?” and then the good stuff comes out.

    Use, the words below for some inspiration:

    • Double in half the time
    • A ___% increase over last year
    • In less than 10 weeks
    • Etc.
    Here’s an example of a script I put together for my client:

    Stranger: Hi, I’m Jane, we haven’t met yet.

    John: Hi, I’m John Smith, founder of Amazing Kitchens.

    Stranger: Hi, John, nice to meet you. So, what do you do?

    John: I help homeowners increase their home’s value by up to 110% in less than 6 months. (BOLD CLAIM)

    Stranger: Really?? How do you do that?

    John: Well, you know how some homeowners... (insert CONVERSATIONALLY WRITTEN elevator speech, focus on struggles of the ideal client, and results and benefits they receive after working with you). Would you like to know more?

    Stranger: Yes, please!

    John: Great…what we can do is set up a complimentary meeting to talk about the approximate current value of your home, your kitchen “lifestyle,” and what we could do to increase your current living experience in your kitchen. We’ll t

    Banner Stands - Versatile Displays for Many Situations
    When it comes to versatility and low cost in trade show or portable point of purchase displays it is hard to beat the popular banner stand. These units come in various sizes from about 2 feet wide to 6 feet high to as large as 4 feet by 8 feet.They can be used as stand alone displays for advertising a specific product, or they can be assembled in an array highlighting a number of different products. They can even be attached with magnetic strips to form a large
    :

    Stranger: Hi, I’m Jane, we haven’t met yet.

    John: Hi, I’m John Smith, founder of Amazing Kitchens.

    Stranger: Hi, John, nice to meet you. So, what do you do?

    John: I help homeowners increase their home’s value by up to 110% in less than 6 months. (BOLD CLAIM)

    Stranger: Really?? How do you do that?

    John: Well, you know how some homeowners... (insert CONVERSATIONALLY WRITTEN elevator speech, focus on struggles of the ideal client, and results and benefits they receive after working with you). Would you like to know more?

    Stranger: Yes, please!

    John: Great…what we can do is set up a complimentary meeting to talk about the approximate current value of your home, your kitchen “lifestyle,” and what we could do to increase your current living experience in your kitchen. We’ll t

    NFL Players in the Business World
    NFL players earn a lot of money and that makes NFL players a prime target for business people and con artists looking to make an easy buck. Every year NFL players are scammed out of tens of millions of dollars from business people and scam artists looking to acquire investment money to start a business. The reason for this is that NFL players are athletes and we are not well educated in business. That makes us easy targets.I am one of the NFL players who has be
    TIONALLY WRITTEN elevator speech, focus on struggles of the ideal client, and results and benefits they receive after working with you). Would you like to know more?

    Stranger: Yes, please!

    John: Great…what we can do is set up a complimentary meeting to talk about the approximate current value of your home, your kitchen “lifestyle,” and what we could do to increase your current living experience in your kitchen. We’ll then give you an estimate as to how much your home’s value would increase at resale time. Shall we chat briefly tomorrow to set up a time?

    Stranger: Absolutely, let’s do that. Here’s my card.

    John: Fantastic. (handshake) Nice, to meet you Jane. I’ll call you tomorrow to set that up, promise. (John made a date, now he’ll circulate and meet more people and do the same thing.)

    CHACHING!

    Now, granted, this is just a made-up example, but you get the point.

    With a bold enough claim, you have permission to start a really compelling conversation, with an invitation to tell them your elevator speech. Not bad for 5 minutes, right?

    Your Client Attraction Assignment:

    Your turn. What is the boldest claim you can make in the marketplace? If you put your creative hat on, how can you take what you do and transform it into something that prospective clients will be literally WOWED by and will want to know more about, eagerly? Take a pad of paper and brainstorm. Once you figure this out, I guarantee you’ll turn those ‘eyes-that-glaze-over’ into a lot more prospects in your pipeline.

    Not sure how to get started with your compelling elevator speech or proprietary system to begin with? You’ll want to get a copy of the Client Attraction Home Study System™ for attracting all the clients you need with proven, systematic processes that will help you fill your practice quickly and consistently, guaranteed.

    © 2005 Fabienne Fredrickson

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