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    Something All My Own
    Owning my own business has taught me many things about myself. I’ve learned that I can make wise business decisions, I can manage the accounts and taxes for my company, and I can type with one hand while holding a sleeping 6 month old. All of these things have helped me develop into a much more confidant person. My business has also given me the freedom to test my limits and see what I can accomplish.Running a home-based business has become a large part of my identity. Not in a selfish, “See what I can do!” way, but in a positive sense. It has given me the confidence to know that I accomplish things that I never thought possible. Before I was a work-at-home mom, I wanted to be ab
    ord processor. And you usually pay by the month. It's like renting your web site. Depending upon your level of skill, you may still need help to create your own graphics or pictures for use on the site. An example of a CMS is www.sitezero.com.au.

    Another option is to use a "virtual" web site designer. These are simply web designers that work on a remote basis (i.e. virtual). The virtual designer will create a site to your your individual needs dealing with you by phone, fax and email. They often offer low-cost monthly update services so you never need to worry about learning the technical side of your web site. An example of this type of service is www.bizmagic.com.au. Business Management Case Study; Failed Franchisees Using the F-Word
    Franchisor Executive Business Management Teams need to be cognizant of the fact that each time a franchisee fails for whatever reason that there will be potential litigation and the disgruntled franchisee will run around using the F-word. Why?Because the franchisee who has failed which is to blame someone else for his losses and they feel is in their best interest to sue the Franchisor to get all their money back and then some. However no court will give them their money back unless there was fraudulent business dealings with the Franchisor or in the Franchisor's Uniform Franchise Offering Circular Disclosure Documents. So the franchisee who has failed will run around yelling Fraud.

    Do I need a web site? That is the question often asked by business owners.

    The answer will usually depend upon the type of product or service offered and what the business is trying to achieve. Some products/services are more suited to the web than others. Plus, a well designed web site can be a superb tool for communicating with customers, prospective customers, suppliers and the wider community.

    For most service businesses, I'd say "Yes, you do need a web site."

    There are many ways to be 'on the net', with ISP's, web designers and web hosting companies offering businesses many options in how this can be achieved. However there are also advertising and sponsorship opportunities that may be cost effective for businesses, either through web sites or email communication.

    Is the web for you?
    As use of the Internet matures it appears that company/branded web sites are particularly important for products and services that are high-involvement purchases. Examples are cars, finance, computer equipment, and professional services where a buyer will actively seek details for comparison prior to making a purchase.

    Conversely, for products that are typically low-involvement or commodity purchases a dedicated web site may not be the best answer. It may be more cost effective to concentrate on building brand awareness via advertising and sponsorships on web pages (or email newsletters) that have content relevant to the target audience for the product.

    But the Internet does lure businesses with the potential of trading on a larger scale. It is up to individual business operators to decide how important this opportunity is for them. If you are thinking about creating or expanding your web site it is suggested you focus on being either a major force in your local/regional area, or gear up for servicing a national or global market.

    If you decide to join the growing number of businesses using a web site, you must also give thought to the type of site you will use. Apart from the 'look' of the site, content and functionality must be considered.

    Your options
    Web site options range from a single page (long or short) with contact details, to information sites and brochure-ware layouts that incorporate basic product images and descriptions. At the top end are full scale ecommerce sites that process credit card payments online, track your previous purchases, allow interactivity with the site and other customers, and provide personal login facilities to access data. 

    In many cases the development costs for hand-coded web sites with custom built shopping carts, custom product database and online payment capability starts at around $8,000. For larger sites requiring complex coding and special functionality it's easy to go over this figure.

    However, there are now less expensive options available, including the use of Content Management Systems (CMS). A CMS makes it easy to create a site and make changes. No special programming knowledge is required. The CMS interface is very much like using a word processor. And you usually pay by the month. It's like renting your web site. Depending upon your level of skill, you may still need help to create your own graphics or pictures for use on the site. An example of a CMS is www.sitezero.com.au.

    Another option is to use a "virtual" web site designer. These are simply web designers that work on a remote basis (i.e. virtual). The virtual designer will create a site to your your individual needs dealing with you by phone, fax and email. They often offer low-cost monthly update services so you never need to worry about learning the technical side of your web site. An example of this type of service is www.bizmagic.com.au. Business Card Etiquette for International Businessmen
    In a globalized world, international businessmen require more than certain skills and knowledge in their corresponding financial or commercial branch, but also the basic understanding of customer's local culture to avoid frustration, misunderstanding and even potential embarrassment.Whether a company or any independent professional, should research not only to get cheap international plane tickets to make the trip more affordable, but also acquiring basic facts about regional culture and etiquette, including business cards.If you are involved in international business, then you need to keep up with your client's country values, norms, behaviors, and even everyday facts includ either through web sites or email communication.

    Is the web for you?
    As use of the Internet matures it appears that company/branded web sites are particularly important for products and services that are high-involvement purchases. Examples are cars, finance, computer equipment, and professional services where a buyer will actively seek details for comparison prior to making a purchase.

    Conversely, for products that are typically low-involvement or commodity purchases a dedicated web site may not be the best answer. It may be more cost effective to concentrate on building brand awareness via advertising and sponsorships on web pages (or email newsletters) that have content relevant to the target audience for the product.

    But the Internet does lure businesses with the potential of trading on a larger scale. It is up to individual business operators to decide how important this opportunity is for them. If you are thinking about creating or expanding your web site it is suggested you focus on being either a major force in your local/regional area, or gear up for servicing a national or global market.

    If you decide to join the growing number of businesses using a web site, you must also give thought to the type of site you will use. Apart from the 'look' of the site, content and functionality must be considered.

    Your options
    Web site options range from a single page (long or short) with contact details, to information sites and brochure-ware layouts that incorporate basic product images and descriptions. At the top end are full scale ecommerce sites that process credit card payments online, track your previous purchases, allow interactivity with the site and other customers, and provide personal login facilities to access data. 

    In many cases the development costs for hand-coded web sites with custom built shopping carts, custom product database and online payment capability starts at around $8,000. For larger sites requiring complex coding and special functionality it's easy to go over this figure.

    However, there are now less expensive options available, including the use of Content Management Systems (CMS). A CMS makes it easy to create a site and make changes. No special programming knowledge is required. The CMS interface is very much like using a word processor. And you usually pay by the month. It's like renting your web site. Depending upon your level of skill, you may still need help to create your own graphics or pictures for use on the site. An example of a CMS is www.sitezero.com.au.

    Another option is to use a "virtual" web site designer. These are simply web designers that work on a remote basis (i.e. virtual). The virtual designer will create a site to your your individual needs dealing with you by phone, fax and email. They often offer low-cost monthly update services so you never need to worry about learning the technical side of your web site. An example of this type of service is www.bizmagic.com.au. Use this Form to Evaluate Your Employees or Yourself
    EMPLOYEE SATISFACTION SURVEYThis is a survey for the employees of [Name of Company] (the "Company"). This survey is intended to give the management of the Company guidance as to improve the workplace environment. This survey is to be answered anonymously.RatingsPlease give your assessment of the Company on the following matters, by circling one of the numbers from one to ten (one being awful, and ten being great)(a) Compensation to employees 1 2 3 4 5 6 7 8 9 10(b) Opportunity for advancement 1 2 3 4 5 6 7 8 9 10(c) Benefits 1 2 3 4 5 6 7 8 9 10(d) Friendly work environment 1 2 3 4 5 6 7 8 9 10(e) Training 1 2 3 4 5 6 7 8 9 10(es lure businesses with the potential of trading on a larger scale. It is up to individual business operators to decide how important this opportunity is for them. If you are thinking about creating or expanding your web site it is suggested you focus on being either a major force in your local/regional area, or gear up for servicing a national or global market.

    If you decide to join the growing number of businesses using a web site, you must also give thought to the type of site you will use. Apart from the 'look' of the site, content and functionality must be considered.

    Your options
    Web site options range from a single page (long or short) with contact details, to information sites and brochure-ware layouts that incorporate basic product images and descriptions. At the top end are full scale ecommerce sites that process credit card payments online, track your previous purchases, allow interactivity with the site and other customers, and provide personal login facilities to access data. 

    In many cases the development costs for hand-coded web sites with custom built shopping carts, custom product database and online payment capability starts at around $8,000. For larger sites requiring complex coding and special functionality it's easy to go over this figure.

    However, there are now less expensive options available, including the use of Content Management Systems (CMS). A CMS makes it easy to create a site and make changes. No special programming knowledge is required. The CMS interface is very much like using a word processor. And you usually pay by the month. It's like renting your web site. Depending upon your level of skill, you may still need help to create your own graphics or pictures for use on the site. An example of a CMS is www.sitezero.com.au.

    Another option is to use a "virtual" web site designer. These are simply web designers that work on a remote basis (i.e. virtual). The virtual designer will create a site to your your individual needs dealing with you by phone, fax and email. They often offer low-cost monthly update services so you never need to worry about learning the technical side of your web site. An example of this type of service is www.bizmagic.com.au. Time Management Is About Managing Self
    "You will never find time for anything. If you want time, you must make it."-Charles BixtonTime management is not much about managing time but managing oneself. The usual compliant we hear from every one is “No time”. Time is fixed for every one; 24 hrs a day, 52 weeks an year. It is up to the individual how effectively and efficiently he or she manages and uses the time. Plan your time well, and then you will have ample time to do your activities.Characteristics of Time ♣ It is a valuable and scarce resource ♣ It cannot be accumulated like money ♣ Once lost is lost for ever ♣ It cannot be stretchedThend descriptions. At the top end are full scale ecommerce sites that process credit card payments online, track your previous purchases, allow interactivity with the site and other customers, and provide personal login facilities to access data. 

    In many cases the development costs for hand-coded web sites with custom built shopping carts, custom product database and online payment capability starts at around $8,000. For larger sites requiring complex coding and special functionality it's easy to go over this figure.

    However, there are now less expensive options available, including the use of Content Management Systems (CMS). A CMS makes it easy to create a site and make changes. No special programming knowledge is required. The CMS interface is very much like using a word processor. And you usually pay by the month. It's like renting your web site. Depending upon your level of skill, you may still need help to create your own graphics or pictures for use on the site. An example of a CMS is www.sitezero.com.au.

    Another option is to use a "virtual" web site designer. These are simply web designers that work on a remote basis (i.e. virtual). The virtual designer will create a site to your your individual needs dealing with you by phone, fax and email. They often offer low-cost monthly update services so you never need to worry about learning the technical side of your web site. An example of this type of service is www.bizmagic.com.au. What's Up with Outsourcing?
    This question resonated with me one day after I attended a lunch meeting at a restaurant in Westborough Massachusetts. To those readers un-familiar with the state, Westborough is a town located near the intersection of Interstates 90 and 495. It is a high tech hub housing regional offices for EMC Corporation, I.B.M, Danaher Motion, and other technology related firms.While having my burger, I saw a group of engineers from a local corporation walking out and I happened to overhear the conversation of a young man who was with the group. He was asking, “What’s up with outsourcing?” to some of his colleagues and presenting quite a worrisome argument on the matter. Other comments follord processor. And you usually pay by the month. It's like renting your web site. Depending upon your level of skill, you may still need help to create your own graphics or pictures for use on the site. An example of a CMS is www.sitezero.com.au.

    Another option is to use a "virtual" web site designer. These are simply web designers that work on a remote basis (i.e. virtual). The virtual designer will create a site to your your individual needs dealing with you by phone, fax and email. They often offer low-cost monthly update services so you never need to worry about learning the technical side of your web site. An example of this type of service is www.bizmagic.com.au.

    Some major web directories (e.g. Yahoo) also offer a do-it-yourself online store facility.

    Online payment systems
    There are numerous options for accepting online credit card transactions that can ecommerce-enable existing HTML web sites. One example of these internet based payment systems is the Australian service www.gopay.com.au. Major banks also offer payment facilities, as do international services such as www.worldpay.com.

    Marketing your web site
    Once you have your web site up and running, you also need to make sure it is found on search engines, such as Google. It's a fact that for many businesses traffic from search engines is extremely important, with up to 80% of internet users finding sites through search engines.

    Online marketing includes:
    - Optimising your site to achieve high search engine rankings
    - Pay-per-click ad's on search engines (e.g. Google and Overture)
    - Listing in directories - Yahoo, DMOZ, industry listings etc
    - Banner ad's on other sites
    - Newsletter (or e-zine) advertising
    - Reciprocal links with other sites
    - And much more, like:
         - Affiliate programs
         - Having articles published online
         - Educational webinars
         - etc etc...

    If you need help to improve your business results by using more effective marketing -- including your web site -- you are invited to contact me.

    (c) 1999-2004 Stuart Ayling

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