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    Are You Taking Your Inner Brat to Work?
    Is your inner brat taking over your job? Everyone has an inner brat. It's the part of us that's still a 2-year-old. It gets furious at the slightest inconvenience. It feels entitled to get what it wants when it wants, and complains when things don't go its way. Your inner brat not only makes you
    all by the wayside. Keeping on top of and servicing existing accounts seems to always take precedence over developing new accounts. But without new accounts, there are no future accounts! Keep your momen
    Customer Service: The Lost Art
    Let me begin by breaking down a recent experience I have had which highlights many of the fundamental breakdowns in service that I have noticed.Recently, I decided to stop by a local donut shop for a cup of coffee. This donut shop is part of a large national chain with locations all over t
    1. Do the moneymaking things first.

    For an entrepreneur, generating income is the most important job. Without income, your business will cease to exist.

    2. Develop a sales and marketing plan.

    What are you selling? Who is going to buy it? Where and how will you find them? Establish your sales goals, and then view your plan as your map to reach those goals.

    3. Follow your sales and marketing plan.

    While plans do sometimes change, one of the biggest challenges faced by entrepreneurs is how to be proactive rather than merely reactive. Having a plan in place and following it allows the entrepreneur to move the business forward.

    4. Do at least three things every day to promote your business.

    In the immediacy of day-to-day business life, it is easy to let sales and marketing activities fall by the wayside. Keeping on top of and servicing existing accounts seems to always take precedence over developing new accounts. But without new accounts, there are no future accounts! Keep your moment

    Secrets To Halving Your Business Electricity Bills
    When it comes to electricity, small and medium size enterprises can never assume they are getting a good deal. In fact, it's safe to say that - as the market stands today - businesses should assume the opposite is true, and that they are being taken for a ride by the big six energy providers. On
    >What are you selling? Who is going to buy it? Where and how will you find them? Establish your sales goals, and then view your plan as your map to reach those goals.

    3. Follow your sales and marketing plan.

    While plans do sometimes change, one of the biggest challenges faced by entrepreneurs is how to be proactive rather than merely reactive. Having a plan in place and following it allows the entrepreneur to move the business forward.

    4. Do at least three things every day to promote your business.

    In the immediacy of day-to-day business life, it is easy to let sales and marketing activities fall by the wayside. Keeping on top of and servicing existing accounts seems to always take precedence over developing new accounts. But without new accounts, there are no future accounts! Keep your momen

    Counseling
    Fred, the new manager, was working with Grant, an employee who wasn't getting his work done. Fred had delegated work to Grant, and Grant hadn't made progress on the project for almost 4 months . . . long past the due date.For the most part, Fred had done well with the first
    lan.

    While plans do sometimes change, one of the biggest challenges faced by entrepreneurs is how to be proactive rather than merely reactive. Having a plan in place and following it allows the entrepreneur to move the business forward.

    4. Do at least three things every day to promote your business.

    In the immediacy of day-to-day business life, it is easy to let sales and marketing activities fall by the wayside. Keeping on top of and servicing existing accounts seems to always take precedence over developing new accounts. But without new accounts, there are no future accounts! Keep your momen

    Grab Your Audience by Focusing on Benefits
    Have you ever chosen to pay attention to someone just because they were so self-absorbed they didn’t even know you were in the room? Of course not! We pay attention to people who take an interest in us. If we want our readers to pay attention to us, we better pay attention to them!The peop
    neur to move the business forward.

    4. Do at least three things every day to promote your business.

    In the immediacy of day-to-day business life, it is easy to let sales and marketing activities fall by the wayside. Keeping on top of and servicing existing accounts seems to always take precedence over developing new accounts. But without new accounts, there are no future accounts! Keep your momen

    Make Annualised Hours Part of Your Lean Office Programme
    Most businesses have lulls and peaks throughout their financial year. We have all been in the situation where some weeks we have too many staff for the workload in hand and other weeks where we could do with army of people to help out. One of the possible solutions is a system we introduced more
    all by the wayside. Keeping on top of and servicing existing accounts seems to always take precedence over developing new accounts. But without new accounts, there are no future accounts! Keep your momentum by doing at least three sales/marketing/promotional items every day.

    5. Do the things you do well. Hire people or partner with others to do the rest.

    You cannot expect yourself to do everything perfectly. Even if you did, there are not that many hours in a day. Do what you do well. Do what makes money. Delegate the rest.

    6. Delegate appropriately and effectively.

    Find people whom you trust to do what needs to be done. Be clear about your expectations and their responsibilities.

    7. Give employees some autonomy in their decision-making process.

    Once you have the appropriate people in place, let them do their job. Micromanaging is not a good use of your time. You have hired your employees to do the things you cannot do or do not want to do. Let them do it.

    8. Encourage employees

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