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Atricle Dump - Nine Ways to Network More Effectively
Communications And Six Sigma ng of value for nothing.Implementing new work techniques, strategies, or management systems in business organizations is often a daunting task for managers, as employees usually resist change. This is a fact acknowledged by several modern management theories. As such, any business organization that is planning to deploy Six Sigma needs to concentrate on building an effective communication system so that employee morale and productivity are not affected.Employee Awareness Is CriticalSix Sigma projects are not limited to a particular set of employees or functional department and are effective only when the organization as a whole understands the need and scope of such projects. The philosophies and techniques used in Six Sigma need to be communicated to everyone in the organization through clear and open communication channels, transcending departmental barriers that would otherwise cause confusion. Making the employees aware about the positive aspects of Six Sigma and how it can help in improving their efficiency will allow managers to effectively overcome any resistance, either intentional or just because of inertia.Methods And ProcessesTeams comprising competent employees selected for implementing Six Sigma concepts in their work processes need to be provided with all of the requisite tools and information b 8) Don’t forget your friends and family. When you’re running your own business, it’s easy to get caught up in day to day operations. It’s also easy to forget some of our best references and (possibly even clients) are our friends and family. Be sure to keep in touch and let them know what you’re trying to accomplish. I was recently visiting a childhood friend, Karen. We’ve been friends since we were five years old. Though we keep in touch via e-mail and letters we only see each other every few years because we live in different states. Over dinner, I learned that Karen is in the initial stages of planning a new business venture. I was able to share more about my own business and we found that we’ll be able to help each other. Karen needed resources for completing a business plan as well as help with marketing ideas. While she knew that I was doing freelance writing projects, she didn’t know that marketing and advertising plans are one of my specialties. Action item: Never assume that everyone knows and understands what you are doing. Make a list of friends and family who may not be aware of what you do professionally. Send them a personal note along with business cards to ask for their help in prospecting. They could inadvertently become your top sales people. 9) Always thank your contacts for referrals and projects. One of the first things we’re taught as children is to say “please” and “thank you.” Oddly enough it’s one of the first things that many business people forget. It’s easy to fall into the mindset you are providing a valuable service and doing the work itself is enough. This is simply not true. People need to feel appreciated and valued when you let them know they are appreciated and valued. Continue to build relationships even after the sale by sending thank you cards and / or gifts. A little kindne Payroll Accounting Software No matter what business you are in, you also have a second job... you are a marketer. That means you are responsible for letting others know about how you can help them. One of the best ways to get those opportunities to convert prospects into customers is by networking. Here are some simple strategies for making your networking more effective.Payroll accounting software is a comprehensive tool to meet all the accounting needs of companies, small businesses, institutions, multinational corporations, non-profit organizations, and other institutions. Payroll accounting software helps to calculate employee wages, tax withholdings, bonuses, salaries, and tax deductions in an accurate and timely manner.Payroll accounting software holds many features which minimizes manual labor and large amount of paper work. It is the perfect choice to keep track of weekly, monthly, quarterly, annual pay checks, and payroll tax-related forms. It also helps to prepare comprehensive MIS (management information) reports, return forms, transaction entries, utilities, master entries, and graphical representation. By the use of payroll accounting software, you can eliminate the effort and time of manual processes and make pay processing a simpler, accurate, and quicker process. MIS reports help to provide clear information about the attendance and payroll of the workers. It also handles all state and federal withholding taxes. Graphical representation is another important feature available inmost payroll accounting software.Payroll accounting software integrates easily with accounting systems, general ledger, and vertical business solutions. Most payroll accounting 1) Don’t describe what YOU do. Let your potential client know how you can positively impact his or her life. Explain how your product or service will improve the life of your potential client. For example, when someone asks me, “What do you do?” my first thought is almost always to explain, “I’m a writer and consultant.” Unfortunately that response rarely piques the interest of potential clients. Instead I’ve learned to answer, “I POWERFULLY communicate business messages to get results.” This answer not only grabs their attention but stimulates more questions about how I might help that particular prospect. Action item: Develop your value response to the question, “What do you do?” 2) Turn interest into appointments. Once you have developed your value response to the action item above, you are well on your way to more effective networking. When you describe what you can do for a potential client they are more likely to be interested in what you do. After all, it’s all about WIIFM – What’s In It For Me! My friend Ray is a dynamic individual. Coincidentally he runs Interlink a faith based organization. I recently overheard someone ask Ray what he does. Ray quickly replied “I help seniors and others stay in their homes as long as possible.” The person asking the question was immediately touched and wanted to know more. By providing just enough information to increase curiosity, Ray quickly gained interest and a new volunteer for his organization. Ray also learned of a senior in need through this interaction. You can follow this same strategy. Always provide information that is of value even if the prospect doesn’t schedule an appointment or need your services right now. The idea is to partner with customers to help them - not to trick them into services they may not want or need. Action items: Develop a response to further inquiries about your business or service and provide valuable information to potential customers that helps turn interest into appointments. 3) Give prospects more than they expect. Sure, your time is valuable but so is the time of your potential customer. Maximize the effectiveness and value of your initial meeting by offering to meet pro bono (or for free). While I don’t advocate giving services away for free, a complimentary initial meeting is a good way to find out if your services are right for the customer…and if the customer is right for YOU. Recently, Wade, an investment services broker contacted a marketing specialist to discuss ways he could increase his client base. The marketing specialist granted Wade a complimentary ? hour consultation and could have suggested all kinds of advertising and marketing placements that would have cost Wade lots of money. Instead, the savvy marketing specialist detected that it would be more beneficial for Wade to build networking skills and work on individual relationships to increase business. During this complimentary meeting both parties quickly assessed that they could probably work together in the future but the timing wasn’t quite right. Wade was grateful for the honest assessment and has since begun building relationships via the local Chamber of Commerce. When he’s ready to put together a marketing campaign, Wade knows who he’ll call. Action item: Consider offering brief complimentary consultations to evaluate if you are a good fit with a potential customer. 4) Can’t assist? Try to provide a referral source. Let’s face it. There will be customers you cannot help because their needs don’t fall within the scope of the services you provide. It’s a given. There will also be customers you don’t want to work with (which is why the initial consultation is so important). Regardless of why you won’t be working together, provide a reference to someone else who might be able to help if you can. This simple gesture continues to position you in a place of value. Often if I have an initial consultation and find they need services I don’t provide (or if we are simply not a good fit), I keep a list of contacts handy so I can refer them elsewhere. I try to provide at least three contacts so they have a variety of providers to choose from. Yes, I even refer to other writers and consultants. I have found this actually helps rather than hurts business. I believe there is enough business to go around. Action item: Develop a list of referral sources you can provide as added value to customers you can’t assist. 5) Collect and share business cards. This may seem simple but oftentimes even network savvy people forget to gather business cards. Make sure to have a supply of your own cards on hand and trade cards with contacts you meet. It’s a good idea to make specific notes for future recall on the back of the cards you collect. For example, I recently met an investment broker. So I would remember our conversation, I discreetly made notes on the back of his business card when we were done speaking. I also noted he was an avid golfer. Now when I pull up his card, it jogs my memory about our conversation. You never know when the information might come in handy. Action item: Make sure you have your own business cards on hand at all times. Start collecting cards when networking and noting possible projects and interests on the back of business cards. Consider creating notes in a “tickler file” if the cards are two sided leaving no room for notes. Staple your notes to the card itself. 6) Remember to follow up. It’s the easiest yet most neglected step of networking. Many people miss out on future opportunities by simply not following up on leads. Make it a habit to put aside time after a networking event to follow up with your new prospects. Once you get used to this step, it will become second nature. Enter their contact information in whatever filing system or software program (ACT or e-mail) you use. Now you can choose to send a quick email letting them know how much you enjoyed meeting them and/or send a handwritten note (include some additional business cards). Even if a person isn’t interested in your services right now, you want them to keep you in mind for future projects or referrals. Action item: Take a moment to follow up with a prospect today. The time it takes to write a note and the small investment of a stamp could pay off mutually in the future. 7)Continue to follow up. While you don’t want to inundate people with unwanted contacts, you do want to make sure potential customers know you are thinking of them. The key to continuous follow up is to be genuine. One way to subtly follow up without being a pain is to be on the lookout for articles or information that may be of interest to the potential customer. Clip it out and mail it or e-mail to them with a brief note letting them know you’re thinking of them. About one week later, give them a quick call to make sure they received the information. Action item: Choose one prospect and send him or her an article of interest today. Make a note to follow up with a phone call in one week. Chances are you’ll be pleasantly surprised by the response. After all, you are providing something of value for nothing. 8) Don’t forget your friends and family. When you’re running your own business, it’s easy to get caught up in day to day operations. It’s also easy to forget some of our best references and (possibly even clients) are our friends and family. Be sure to keep in touch and let them know what you’re trying to accomplish. I was recently visiting a childhood friend, Karen. We’ve been friends since we were five years old. Though we keep in touch via e-mail and letters we only see each other every few years because we live in different states. Over dinner, I learned that Karen is in the initial stages of planning a new business venture. I was able to share more about my own business and we found that we’ll be able to help each other. Karen needed resources for completing a business plan as well as help with marketing ideas. While she knew that I was doing freelance writing projects, she didn’t know that marketing and advertising plans are one of my specialties. Action item: Never assume that everyone knows and understands what you are doing. Make a list of friends and family who may not be aware of what you do professionally. Send them a personal note along with business cards to ask for their help in prospecting. They could inadvertently become your top sales people. 9) Always thank your contacts for referrals and projects. One of the first things we’re taught as children is to say “please” and “thank you.” Oddly enough it’s one of the first things that many business people forget. It’s easy to fall into the mindset you are providing a valuable service and doing the work itself is enough. This is simply not true. People need to feel appreciated and valued when you let them know they are appreciated and valued. Continue to build relationships even after the sale by sending thank you cards and / or gifts. A little kindne Cosmetics Contract Manufacturing eraction.Cosmetics contract manufacturing supports the design and manufacture of cosmetic products. A person with an innovative idea for a cosmetic product can seek the help of a cosmetic contract manufacturer, if he does not have the resources to produce it. Cosmetic contract manufacturers usually help their customers to improve the design of their products. Cosmetics contract manufacturing functions help the customer to produce a high quality product at a low price.Contract manufacturers usually provide many representatives to assist customers in engineering, finance, marketing, distribution and program management. Customers often choose cosmetic products from a contract manufacturing company and then sell them under their brand name.Cosmetics contract manufacturing involves the production of treatment cosmetics, skin care, hair care, body care, bath care and personal care products and even candles on a contract basis. Most contract manufacturers offer different types of products such as sunless tanning lotions, bath and body products, as well as health and beauty products. The bath and body products include shower gel, facial cleansers and private label lotions. Widely used beauty products such as lotions, moisturizers, bath gels, whipped body creams, liquid soaps, after shaves, masques, toners and astrin You can follow this same strategy. Always provide information that is of value even if the prospect doesn’t schedule an appointment or need your services right now. The idea is to partner with customers to help them - not to trick them into services they may not want or need. Action items: Develop a response to further inquiries about your business or service and provide valuable information to potential customers that helps turn interest into appointments. 3) Give prospects more than they expect. Sure, your time is valuable but so is the time of your potential customer. Maximize the effectiveness and value of your initial meeting by offering to meet pro bono (or for free). While I don’t advocate giving services away for free, a complimentary initial meeting is a good way to find out if your services are right for the customer…and if the customer is right for YOU. Recently, Wade, an investment services broker contacted a marketing specialist to discuss ways he could increase his client base. The marketing specialist granted Wade a complimentary ? hour consultation and could have suggested all kinds of advertising and marketing placements that would have cost Wade lots of money. Instead, the savvy marketing specialist detected that it would be more beneficial for Wade to build networking skills and work on individual relationships to increase business. During this complimentary meeting both parties quickly assessed that they could probably work together in the future but the timing wasn’t quite right. Wade was grateful for the honest assessment and has since begun building relationships via the local Chamber of Commerce. When he’s ready to put together a marketing campaign, Wade knows who he’ll call. Action item: Consider offering brief complimentary consultations to evaluate if you are a good fit with a potential customer. 4) Can’t assist? Try to provide a referral source. Let’s face it. There will be customers you cannot help because their needs don’t fall within the scope of the services you provide. It’s a given. There will also be customers you don’t want to work with (which is why the initial consultation is so important). Regardless of why you won’t be working together, provide a reference to someone else who might be able to help if you can. This simple gesture continues to position you in a place of value. Often if I have an initial consultation and find they need services I don’t provide (or if we are simply not a good fit), I keep a list of contacts handy so I can refer them elsewhere. I try to provide at least three contacts so they have a variety of providers to choose from. Yes, I even refer to other writers and consultants. I have found this actually helps rather than hurts business. I believe there is enough business to go around. Action item: Develop a list of referral sources you can provide as added value to customers you can’t assist. 5) Collect and share business cards. This may seem simple but oftentimes even network savvy people forget to gather business cards. Make sure to have a supply of your own cards on hand and trade cards with contacts you meet. It’s a good idea to make specific notes for future recall on the back of the cards you collect. For example, I recently met an investment broker. So I would remember our conversation, I discreetly made notes on the back of his business card when we were done speaking. I also noted he was an avid golfer. Now when I pull up his card, it jogs my memory about our conversation. You never know when the information might come in handy. Action item: Make sure you have your own business cards on hand at all times. Start collecting cards when networking and noting possible projects and interests on the back of business cards. Consider creating notes in a “tickler file” if the cards are two sided leaving no room for notes. Staple your notes to the card itself. 6) Remember to follow up. It’s the easiest yet most neglected step of networking. Many people miss out on future opportunities by simply not following up on leads. Make it a habit to put aside time after a networking event to follow up with your new prospects. Once you get used to this step, it will become second nature. Enter their contact information in whatever filing system or software program (ACT or e-mail) you use. Now you can choose to send a quick email letting them know how much you enjoyed meeting them and/or send a handwritten note (include some additional business cards). Even if a person isn’t interested in your services right now, you want them to keep you in mind for future projects or referrals. Action item: Take a moment to follow up with a prospect today. The time it takes to write a note and the small investment of a stamp could pay off mutually in the future. 7)Continue to follow up. While you don’t want to inundate people with unwanted contacts, you do want to make sure potential customers know you are thinking of them. The key to continuous follow up is to be genuine. One way to subtly follow up without being a pain is to be on the lookout for articles or information that may be of interest to the potential customer. Clip it out and mail it or e-mail to them with a brief note letting them know you’re thinking of them. About one week later, give them a quick call to make sure they received the information. Action item: Choose one prospect and send him or her an article of interest today. Make a note to follow up with a phone call in one week. Chances are you’ll be pleasantly surprised by the response. After all, you are providing something of value for nothing. 8) Don’t forget your friends and family. When you’re running your own business, it’s easy to get caught up in day to day operations. It’s also easy to forget some of our best references and (possibly even clients) are our friends and family. Be sure to keep in touch and let them know what you’re trying to accomplish. I was recently visiting a childhood friend, Karen. We’ve been friends since we were five years old. Though we keep in touch via e-mail and letters we only see each other every few years because we live in different states. Over dinner, I learned that Karen is in the initial stages of planning a new business venture. I was able to share more about my own business and we found that we’ll be able to help each other. Karen needed resources for completing a business plan as well as help with marketing ideas. While she knew that I was doing freelance writing projects, she didn’t know that marketing and advertising plans are one of my specialties. Action item: Never assume that everyone knows and understands what you are doing. Make a list of friends and family who may not be aware of what you do professionally. Send them a personal note along with business cards to ask for their help in prospecting. They could inadvertently become your top sales people. 9) Always thank your contacts for referrals and projects. One of the first things we’re taught as children is to say “please” and “thank you.” Oddly enough it’s one of the first things that many business people forget. It’s easy to fall into the mindset you are providing a valuable service and doing the work itself is enough. This is simply not true. People need to feel appreciated and valued when you let them know they are appreciated and valued. Continue to build relationships even after the sale by sending thank you cards and / or gifts. A little kindne Packaging That Sells Products or Not an’t assist? Try to provide a referral source.For the last couple of weeks I have been covering the negative impression that consumers have about packaging. I have tried to dissect all of the ranting and raving from nay-sayers about packaging that doesn't work.Just last week Britain's National Federation of Women's Institutes (NFWI) launched a campaign highlighting supermarkets wasteful packaging policies. Granted this was in the UK, but similar initiatives could happen here. I checked it out briefly and I don't get it. They are complaining about an packaging that keeps the food protected and sanitary. It is akin to the article last week, "How To Package A Lobster." We need to be prepared and be aware that there are nonsensical reasons that your packaging may come under fire. Just be sure you are covering all your based and anticipate in advance when you might have a problem.The main thing to visualize is that the role of packaging has changed. Detractors just don't understand what the package really does. It's no longer enough for the package just to get product to the retail environment in a satisfactory condition, now it has to "sell" the product too. Packaging plays an integral role in the decision to purchase a product or not. The problem is that what the consumer desires is constantly changing. Market trends come and go. I have mentioned Let’s face it. There will be customers you cannot help because their needs don’t fall within the scope of the services you provide. It’s a given. There will also be customers you don’t want to work with (which is why the initial consultation is so important). Regardless of why you won’t be working together, provide a reference to someone else who might be able to help if you can. This simple gesture continues to position you in a place of value. Often if I have an initial consultation and find they need services I don’t provide (or if we are simply not a good fit), I keep a list of contacts handy so I can refer them elsewhere. I try to provide at least three contacts so they have a variety of providers to choose from. Yes, I even refer to other writers and consultants. I have found this actually helps rather than hurts business. I believe there is enough business to go around. Action item: Develop a list of referral sources you can provide as added value to customers you can’t assist. 5) Collect and share business cards. This may seem simple but oftentimes even network savvy people forget to gather business cards. Make sure to have a supply of your own cards on hand and trade cards with contacts you meet. It’s a good idea to make specific notes for future recall on the back of the cards you collect. For example, I recently met an investment broker. So I would remember our conversation, I discreetly made notes on the back of his business card when we were done speaking. I also noted he was an avid golfer. Now when I pull up his card, it jogs my memory about our conversation. You never know when the information might come in handy. Action item: Make sure you have your own business cards on hand at all times. Start collecting cards when networking and noting possible projects and interests on the back of business cards. Consider creating notes in a “tickler file” if the cards are two sided leaving no room for notes. Staple your notes to the card itself. 6) Remember to follow up. It’s the easiest yet most neglected step of networking. Many people miss out on future opportunities by simply not following up on leads. Make it a habit to put aside time after a networking event to follow up with your new prospects. Once you get used to this step, it will become second nature. Enter their contact information in whatever filing system or software program (ACT or e-mail) you use. Now you can choose to send a quick email letting them know how much you enjoyed meeting them and/or send a handwritten note (include some additional business cards). Even if a person isn’t interested in your services right now, you want them to keep you in mind for future projects or referrals. Action item: Take a moment to follow up with a prospect today. The time it takes to write a note and the small investment of a stamp could pay off mutually in the future. 7)Continue to follow up. While you don’t want to inundate people with unwanted contacts, you do want to make sure potential customers know you are thinking of them. The key to continuous follow up is to be genuine. One way to subtly follow up without being a pain is to be on the lookout for articles or information that may be of interest to the potential customer. Clip it out and mail it or e-mail to them with a brief note letting them know you’re thinking of them. About one week later, give them a quick call to make sure they received the information. Action item: Choose one prospect and send him or her an article of interest today. Make a note to follow up with a phone call in one week. Chances are you’ll be pleasantly surprised by the response. After all, you are providing something of value for nothing. 8) Don’t forget your friends and family. When you’re running your own business, it’s easy to get caught up in day to day operations. It’s also easy to forget some of our best references and (possibly even clients) are our friends and family. Be sure to keep in touch and let them know what you’re trying to accomplish. I was recently visiting a childhood friend, Karen. We’ve been friends since we were five years old. Though we keep in touch via e-mail and letters we only see each other every few years because we live in different states. Over dinner, I learned that Karen is in the initial stages of planning a new business venture. I was able to share more about my own business and we found that we’ll be able to help each other. Karen needed resources for completing a business plan as well as help with marketing ideas. While she knew that I was doing freelance writing projects, she didn’t know that marketing and advertising plans are one of my specialties. Action item: Never assume that everyone knows and understands what you are doing. Make a list of friends and family who may not be aware of what you do professionally. Send them a personal note along with business cards to ask for their help in prospecting. They could inadvertently become your top sales people. 9) Always thank your contacts for referrals and projects. One of the first things we’re taught as children is to say “please” and “thank you.” Oddly enough it’s one of the first things that many business people forget. It’s easy to fall into the mindset you are providing a valuable service and doing the work itself is enough. This is simply not true. People need to feel appreciated and valued when you let them know they are appreciated and valued. Continue to build relationships even after the sale by sending thank you cards and / or gifts. A little kindne How Forex Affects You! terests on the back of business cards. Consider creating notes in a “tickler file” if the cards are two sided leaving no room for notes. Staple your notes to the card itself.You may not be involved in Forex trading directly, but the fact remains that you are affected by what occurs in foreign exchange trading every day. Here are some examples of how this constant flow of currency trading makes an impact on your daily life.Perhaps the most obvious impact is that currency trading makes an impact on the price you pay for goods and services. Should you happen to live in a country where the comparative value of your currency falls in comparison to that of other countries, you could find yourself paying a higher price for items that you are used to purchasing at a relatively inexpensive rate. The reason is that the rate of exchange for imported goods would have changed and chances are the brunt of that change will be passed on to you, the consumer. These goods may include anything from petroleum products to underwear.Another way that changes in trading currency impact you is the simple ability to obtain goods and services. A severe enough change in the rate of exchange could mean that it is no longer viable for certain types of business commerce to continue. The result will be that you may find that some items that you are used to purchasing regularly will at first become much scarcer and carry a higher price tag, but ultimately no longer be available to you at all. This will 6) Remember to follow up. It’s the easiest yet most neglected step of networking. Many people miss out on future opportunities by simply not following up on leads. Make it a habit to put aside time after a networking event to follow up with your new prospects. Once you get used to this step, it will become second nature. Enter their contact information in whatever filing system or software program (ACT or e-mail) you use. Now you can choose to send a quick email letting them know how much you enjoyed meeting them and/or send a handwritten note (include some additional business cards). Even if a person isn’t interested in your services right now, you want them to keep you in mind for future projects or referrals. Action item: Take a moment to follow up with a prospect today. The time it takes to write a note and the small investment of a stamp could pay off mutually in the future. 7)Continue to follow up. While you don’t want to inundate people with unwanted contacts, you do want to make sure potential customers know you are thinking of them. The key to continuous follow up is to be genuine. One way to subtly follow up without being a pain is to be on the lookout for articles or information that may be of interest to the potential customer. Clip it out and mail it or e-mail to them with a brief note letting them know you’re thinking of them. About one week later, give them a quick call to make sure they received the information. Action item: Choose one prospect and send him or her an article of interest today. Make a note to follow up with a phone call in one week. Chances are you’ll be pleasantly surprised by the response. After all, you are providing something of value for nothing. 8) Don’t forget your friends and family. When you’re running your own business, it’s easy to get caught up in day to day operations. It’s also easy to forget some of our best references and (possibly even clients) are our friends and family. Be sure to keep in touch and let them know what you’re trying to accomplish. I was recently visiting a childhood friend, Karen. We’ve been friends since we were five years old. Though we keep in touch via e-mail and letters we only see each other every few years because we live in different states. Over dinner, I learned that Karen is in the initial stages of planning a new business venture. I was able to share more about my own business and we found that we’ll be able to help each other. Karen needed resources for completing a business plan as well as help with marketing ideas. While she knew that I was doing freelance writing projects, she didn’t know that marketing and advertising plans are one of my specialties. Action item: Never assume that everyone knows and understands what you are doing. Make a list of friends and family who may not be aware of what you do professionally. Send them a personal note along with business cards to ask for their help in prospecting. They could inadvertently become your top sales people. 9) Always thank your contacts for referrals and projects. One of the first things we’re taught as children is to say “please” and “thank you.” Oddly enough it’s one of the first things that many business people forget. It’s easy to fall into the mindset you are providing a valuable service and doing the work itself is enough. This is simply not true. People need to feel appreciated and valued when you let them know they are appreciated and valued. Continue to build relationships even after the sale by sending thank you cards and / or gifts. A little kindne Building Relationships...Priceless! ng of value for nothing.There are many things you can and will do along the way to building your business, but few things will have the impact on your business as that of building your relationships.Some think because you don't "see" your viewers - customers, you don't have to "interact". In fact most of your business is conducted using web sites, e-mail and autoresponders. Nothing could be further from the truth.Web sites, e-mail and autoresponders are the reasons you must build relationships! Think about it. Don't you absolutely hate answering machines or voice mail when calling a business? There is no contact.For example, how many times when you are "on hold" or "pressing 1,2 or 3" have you thought, if I could just speak to someone or what happened to actually speaking to a real person?You want contact and contact builds relationships and relationships build customer loyalty. Offer great customer service and great products. Make it easy to do business with you. Satisfied customers will refer their friends and associates to businesses that have provided them with great service!Build trust. Let your customers get to know you and you get to know your customers. Ask them what they want to see, what they would like added, what could you do to improve your service or what would be of benefit to 8) Don’t forget your friends and family. When you’re running your own business, it’s easy to get caught up in day to day operations. It’s also easy to forget some of our best references and (possibly even clients) are our friends and family. Be sure to keep in touch and let them know what you’re trying to accomplish. I was recently visiting a childhood friend, Karen. We’ve been friends since we were five years old. Though we keep in touch via e-mail and letters we only see each other every few years because we live in different states. Over dinner, I learned that Karen is in the initial stages of planning a new business venture. I was able to share more about my own business and we found that we’ll be able to help each other. Karen needed resources for completing a business plan as well as help with marketing ideas. While she knew that I was doing freelance writing projects, she didn’t know that marketing and advertising plans are one of my specialties. Action item: Never assume that everyone knows and understands what you are doing. Make a list of friends and family who may not be aware of what you do professionally. Send them a personal note along with business cards to ask for their help in prospecting. They could inadvertently become your top sales people. 9) Always thank your contacts for referrals and projects. One of the first things we’re taught as children is to say “please” and “thank you.” Oddly enough it’s one of the first things that many business people forget. It’s easy to fall into the mindset you are providing a valuable service and doing the work itself is enough. This is simply not true. People need to feel appreciated and valued when you let them know they are appreciated and valued. Continue to build relationships even after the sale by sending thank you cards and / or gifts. A little kindness will go a long way. Also, don’t forget to thank those who have done work for you. Action item: Recall someone you have worked with lately you haven’t thanked. Then follow up right away. Bonus Item: Thank you! Thank you for taking the time to invest in yourself and your business. In the spirit of offering more than is expected here is a final networking tip. Join organizations that help you connect with likeminded people who want to succeed. You can visit www.yahoogroups.com to find these types of groups. Or do a search using www.google.com for areas of interest. Check out professional business groups you are eligible for locally. Chambers of Commerce are often a great source for networking. (If you’re a writer I can highly recommend the National Association of Women Writers. Click here to learn more www.naww.org. I have to say, as someone who POWERFULLY communicates business messages to get results, this organization has been an invaluable networking tool.) Action item: Make a list of organizations you can join to help grow your business. Choose one to join today!
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