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    customers, don't give them an excuse to use ("Did you receive your invoice?"). Rather, ask them, "When did you send your payment?" If they tell you it hasn't been sent, ask them if they intend to send it today. If the
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    If you are like many small businesses, even a few late payments on your accounts receivable can seriously crimp your cash flow. It is vitally important that you take immediate and systematic steps to limit the number of past due receivables that you have at any time. The number one strategy is to have a system in place that limits the number of accounts that go past due in the first place. There are numerous tools and strategies for doing just that. However, today, we will concentrate on how to deal with the past dues once they appear.

    Here are some tips that will help you to reduce your outstanding receivables:

    · Address the issue immediately. Never wait more than 3 business days past the due date to contact the customer. This allows for mail delays, but is early enough to catch a situation before it becomes worse.

    · When you contact customers, don't give them an excuse to use ("Did you receive your invoice?"). Rather, ask them, "When did you send your payment?" If they tell you it hasn't been sent, ask them if they intend to send it today. If they

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    of past due receivables that you have at any time. The number one strategy is to have a system in place that limits the number of accounts that go past due in the first place. There are numerous tools and strategies for doing just that. However, today, we will concentrate on how to deal with the past dues once they appear.

    Here are some tips that will help you to reduce your outstanding receivables:

    · Address the issue immediately. Never wait more than 3 business days past the due date to contact the customer. This allows for mail delays, but is early enough to catch a situation before it becomes worse.

    · When you contact customers, don't give them an excuse to use ("Did you receive your invoice?"). Rather, ask them, "When did you send your payment?" If they tell you it hasn't been sent, ask them if they intend to send it today. If the

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    for doing just that. However, today, we will concentrate on how to deal with the past dues once they appear.

    Here are some tips that will help you to reduce your outstanding receivables:

    · Address the issue immediately. Never wait more than 3 business days past the due date to contact the customer. This allows for mail delays, but is early enough to catch a situation before it becomes worse.

    · When you contact customers, don't give them an excuse to use ("Did you receive your invoice?"). Rather, ask them, "When did you send your payment?" If they tell you it hasn't been sent, ask them if they intend to send it today. If the

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    ue immediately. Never wait more than 3 business days past the due date to contact the customer. This allows for mail delays, but is early enough to catch a situation before it becomes worse.

    · When you contact customers, don't give them an excuse to use ("Did you receive your invoice?"). Rather, ask them, "When did you send your payment?" If they tell you it hasn't been sent, ask them if they intend to send it today. If the

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    customers, don't give them an excuse to use ("Did you receive your invoice?"). Rather, ask them, "When did you send your payment?" If they tell you it hasn't been sent, ask them if they intend to send it today. If they say "no," ask when they expect to send it. Get a commitment from them and follow up if the commitment is not honored.

    · Ask your customers why they haven't paid your bill. Remember, if they are honest with you, you should treat them with the utmost respect. Everyone has cash flow issues from time to time and your treatment of them will be remembered long after their problems are over and they are looking to purchase products or services that you offer again. As a matter of fact, proper etiquette when collecting could not only result in you getting paid more quickly, but can also allow you to keep them as customers for life. You see, if they are indeed having problems, chances are there will be many who will not treat them very well and this will sour their relationship going forward.

    · If you get an excuse, remove your emotions from the equat

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