| Atricle Dump |
Hubs | Hubbers | Topics | Request |
| #1 in Business | Subscribe Email Print |
|
You are here: Home > Business > Presentation > You Can't See Their Eyes Roll: The Challenges With Presenting In A Virtual Environment |
|
Atricle Dump - You Can't See Their Eyes Roll: The Challenges With Presenting In A Virtual Environment
Expectceed - The New Frontier In Customer Service ere sitting around the table. (Yes, I know, you can just print out a list of everyone that is in attendance, but if you are a visual person the table works better.)The next time you visit your favorite store, take a moment to think about why you are going there. If you are like many, it is probably because of the way you are treated. You see, every time we enter into a customer service situation we have certain expectations. In each one of these experiences, one of three things usually happens. Your expectation is met; it is not met; or maybe it is excee 2. Now as you begin your meeting, you put a tick mark next to the name of the person speaking— 11 Key Steps to Developing an Effective Advertising Plan- from a South African Perspective When you are presenting in person, you can constantly monitor your audience for engagement. Are they with me? Do they disagree with the plan I am presenting? Do they understand what I am talking about? If you see someone open their laptop and start checking email, you can call on them to participate or move closer to them to pull them back in, but what happens when your audience is on the phone? You don’t see them sleeping. You can’t see them working on another project and you definitely can’t see their eyes roll.Once you have defined the target market, you can begin to design an advertising message and choose the media to transmit it. The advertisement should be built around a unique selling position, a key consumer benefit of the product or service. Generally a good advertisement should attract attention, develop interest, describe the product or service, convince the reader and get action. You can incre Another challenge in a virtual meeting is making sure everyone is participating. You typically have a few dominant people who take over while the quiet ones on the team sit back and endure another “waste-of-time-meeting.” There are a few things you can do to ensure your meetings and presentations are more effective when you can’t see the faces of your audience. 1. If your attendee list is less than 25, draw an imaginary conference table on a white board or piece of paper at your desk. Now write everyone’s name as if they were sitting around the table. (Yes, I know, you can just print out a list of everyone that is in attendance, but if you are a visual person the table works better.) 2. Now as you begin your meeting, you put a tick mark next to the name of the person speaking—e Networking Strategic Alliances you can call on them to participate or move closer to them to pull them back in, but what happens when your audience is on the phone? You don’t see them sleeping. You can’t see them working on another project and you definitely can’t see their eyes roll.BNI (Business Networking International) coined the phrase “giver's gain”, which basically means that if you give referrals, leads or resources the recipients will want to repay you somehow. The problem is that as your network grows, it will become increasingly difficult to give referrals to everyone in your network.This is somewhat counterintuitive because most people would think that as th Another challenge in a virtual meeting is making sure everyone is participating. You typically have a few dominant people who take over while the quiet ones on the team sit back and endure another “waste-of-time-meeting.” There are a few things you can do to ensure your meetings and presentations are more effective when you can’t see the faces of your audience. 1. If your attendee list is less than 25, draw an imaginary conference table on a white board or piece of paper at your desk. Now write everyone’s name as if they were sitting around the table. (Yes, I know, you can just print out a list of everyone that is in attendance, but if you are a visual person the table works better.) 2. Now as you begin your meeting, you put a tick mark next to the name of the person speaking— Is your Online Business Customer-Friendly? ther challenge in a virtual meeting is making sure everyone is participating. You typically have a few dominant people who take over while the quiet ones on the team sit back and endure another “waste-of-time-meeting.” There are a few things you can do to ensure your meetings and presentations are more effective when you can’t see the faces of your audience.Customer service is increasingly seen as one of the most valuable uses for a commercial World Wide Web site. Your Web site is available on a 24 hour, seven days a week basis. So it is well worth exploring ways in which your customers can virtually “serve themselves," without the need for overtime staff, or lengthy voice mail procedures. James Feldman is President of JFA, Inc., an online 1. If your attendee list is less than 25, draw an imaginary conference table on a white board or piece of paper at your desk. Now write everyone’s name as if they were sitting around the table. (Yes, I know, you can just print out a list of everyone that is in attendance, but if you are a visual person the table works better.) 2. Now as you begin your meeting, you put a tick mark next to the name of the person speaking— Truth In Advertising Law - Information Every Advertiser Should Know ur meetings and presentations are more effective when you can’t see the faces of your audience.TRUTH IN ADVERTISINGBelow is an excerpt from our Business Kit "Advertising Works" --this is information that anybody who is advertising should know:Any advertising is serious business. It reflects you, your business, product and/or service. There are laws governing "truth in advertising" which are designed to prevent people from making false claims in advertising. I 1. If your attendee list is less than 25, draw an imaginary conference table on a white board or piece of paper at your desk. Now write everyone’s name as if they were sitting around the table. (Yes, I know, you can just print out a list of everyone that is in attendance, but if you are a visual person the table works better.) 2. Now as you begin your meeting, you put a tick mark next to the name of the person speaking— Returnable Plastic Packaging: Thermoformed Plastic Trays and Pallets - 10 Money Saving Tips ere sitting around the table. (Yes, I know, you can just print out a list of everyone that is in attendance, but if you are a visual person the table works better.)Heavy gauge thermoforming is as much a staple to the returnable plastic packaging industry as Chevy is to General Motors. It's always been there, not known for its cutting edge design but more because it is solid, durable, and dependable. Thermoforming plastic trays and pallets can also be misunderstood. It remains one of the longest lasting and reasonably priced returnable packaging products a 2. Now as you begin your meeting, you put a tick mark next to the name of the person speaking—even if it is your own name. Within a few moments, you will SEE who has checked out and who is talking too much. 3. Now simply say to the chatty-Cathy’s on the call, “That’s a great point, AND since we haven’t heard from Bob, I would really like to get his input. Bob, how do you feel we should proceed in this next step?” 4. During a virtual presentation you need lots of interaction. Lots of Q&A time. The challenge is when you ask a question and then call on someone, (i.e. So what happened on this last week…Bob?) you catch them off guard. You and I both know that Bob was reading the latest Dave Barry book so he did not hear your question. This is why Bob would quickly dive for his mute button and then ask you to repeat the question. WASTE OF TIME! Instead, call on Bob first and then ask the question. “Bob, what was it that happened on this last week?” BETTER! 5. On conference calls, use lots of colorful picture words to keep people engaged. “The five of us are in a run-down single-engine bucket of bolts at 28,000 feet and n
HTTP = HTML link (for blogs, profiles,phorums):
Related Articles:Career Change Decisions and Coffee Franchises; Can They Fail? Trade Show Case to Counter Systems Offshore Outsourcing - The Magic Mantra Of Success
|