|
Atricle Dump - Charismatic Communication: Conceptual Entrapment - How Metaphor Governs Our Lives (Part 2)
Customer Relationships Within the Evolved OrganizationSustainable business practices are emerging as a priority within forward thinking organizations. These practices apply to many dimensions of the organization, ranging from minimizing waste to encouraging employees to telecommute.Building sustainable customer relationships – the kind where customers feel a loyalty that brings them back again and again – is one such practice for evolved organizations.A good product or service is necessary, but not enough to cultivate lasting customer relationships. Customer loyalty grows out of feeling connected to the organization. Therefore, evolved organizations focus on finding opportunities to communicate with their customers. Further, the warmth of an inspired employee has the capacity to permea they surrender their opinion and give victory to yours
- diversity of opinions produced conflict
- you began to plan a strategy on the run and marshal your intellectual forces by coming up with ideas or points you could introduce
- you noticed the weaknesses, lack of logic etc. of the other persons position and you mounted an attack based on those weaknesses
- you played with words, introduced red herrings, and tried to manoeuvre the argument to put you in a stronger position
- you attempted to defend your position by responding to the arguments and questions raised by the other person
- if your opponent came up with a ‘gob-stopper’ you retreated to safer ground and regrouped for a counter-attack
- you both may have got bored, or tired, of the argument and agreed on a
Joint Ventures - Part XIIISchool Deals – You can contact local community colleges and other educational learning institutes and offer to teach a course for free or for a salary. While you’ll teach them valuable skills, the logical outcome of your course is for them to purchase your full-course and other information products. While I haven’t personally done this, I know of others who have, and it’s a great way to both establish you as an expert and make money on the back-end as well. And the inevitable publicity doesn’t hurt, either.Company Speeches/Seminars – Lots of companies give in-house speeches and seminars. Most charge a nominal sum. You can do the same, and sell your products and services. It’s a great way to get into a company and do your pitch.Frien Language can be an important way people reveal their conscious and unconscious models of the world. Listening for linguistic markers can allow you to build up a reasonably accurate picture of another person’s outlook and understanding of the world. They may not be conscious of how they are presenting their worldview, however it is a simple task to match linguistic markers with behaviour and then test for accuracy.Metaphors that are deeply embedded in our culture are relatively easy to identify because of the number of linguistic markers associated with them. Try the following statement for size: “He is mounting an attack (attack) on the fundamental rights we fought (previous battle) for decades to win.(triumph) And let me tell you those tactics (war plans) will not get us to give up (retreat) one inch of ground (territory). I mean, what a pathetic (insult) proposition. Let me throw down this challenge (duel). Let him go and muster his forces (army) and prove what he says about a legion (troops) of Australians demanding a showdown (battle) on this issue. I can tell you this, we will not yield (cede territory) to anyone who wants to destroy (kill) the rights of Australian workers to withdraw their labour. We will take to the streets (counter-attack) and there will be a river of blood (massive casualties) if he tries” You can conclude that the metaphor used in the above statement is that of War. You may also have noticed that the speaker isn’t simply playing with words as in a surface metaphor. His argument is structured, performed, voiced, and understood in terms of war. Can you imagine him seeking to accommodate a range of views outside of the ones expressed? Can you see him responding in any way which doesn’t entail a fight, and a winner and loser? War is the partial framework or template he uses to argue his point and agitate against deregulation of the labour market. It’s a partial framework, or template, because he is using the metaphoric concept ‘Argument Is War’ to structure how he argues and how he makes sense of what he’s doing as he’s doing it. If it were a complete framework he would be out in the streets with an AK47. It would be real war and the body count would be astronomical! Sample any of the major social and political debates of today, identify the linguistic markers and you’ll more than likely uncover clear demonstrations of the Argument is War metaphor. This metaphor may well be the predominant structure we use for the debate of ideas and any exchange that goes beyond the boundaries of polite conversation in our culture. It surfaces as a deeply embedded cultural metaphor beyond the consciousness of most people who participate in the dialogues of daily life. You may notice its presence wherever there is divergence of opinion: from domestic arguments to the highest matters of state. Recall the last time you participated in a conversation that became heated and developed into an argument. Picture it if you can, remember the dialogue or the associated feelings. As you do, begin to notice the exact point of transformation from conversation to argument: the point where you felt your hackles rising, where emotions changed from cooperation to confrontation, where something triggered the fight or maybe flight response in you. What happened then? What seemed to be at stake? And how did you proceed? Review the following checklist and note when you complied: - it became important to you, and/or your adversary, that they surrender their opinion and give victory to yours
- diversity of opinions produced conflict
- you began to plan a strategy on the run and marshal your intellectual forces by coming up with ideas or points you could introduce
- you noticed the weaknesses, lack of logic etc. of the other persons position and you mounted an attack based on those weaknesses
- you played with words, introduced red herrings, and tried to manoeuvre the argument to put you in a stronger position
- you attempted to defend your position by responding to the arguments and questions raised by the other person
- if your opponent came up with a ‘gob-stopper’ you retreated to safer ground and regrouped for a counter-attack
- you both may have got bored, or tired, of the argument and agreed on a
The Media - Believe It Or Not, They're A Great Resource To Market Your Business!Whatever the size or interest of your business, setting yourself apart in the public
eye (aka gaining publicity) can give your products or service a professional image or
even increase sales. In fact, there’s a strong argument to be made that publicity
should be one of your first concerns.But how does a home-based business with limited resources set itself out from the
competition? Ads can be expensive and unless you’re willing to see it through the 5
to 7 exposures it takes before the public takes notice, you may find yourself in a
difficult situation. Positioning yourself as an expert in your field with the news and
trade media of your clients present another option.In my discussions with many entrepreneurs, the ques . Let me throw down this challenge (duel). Let him go and muster his forces (army) and prove what he says about a legion (troops) of Australians demanding a showdown (battle) on this issue. I can tell you this, we will not yield (cede territory) to anyone who wants to destroy (kill) the rights of Australian workers to withdraw their labour. We will take to the streets (counter-attack) and there will be a river of blood (massive casualties) if he tries”You can conclude that the metaphor used in the above statement is that of War. You may also have noticed that the speaker isn’t simply playing with words as in a surface metaphor. His argument is structured, performed, voiced, and understood in terms of war. Can you imagine him seeking to accommodate a range of views outside of the ones expressed? Can you see him responding in any way which doesn’t entail a fight, and a winner and loser? War is the partial framework or template he uses to argue his point and agitate against deregulation of the labour market. It’s a partial framework, or template, because he is using the metaphoric concept ‘Argument Is War’ to structure how he argues and how he makes sense of what he’s doing as he’s doing it. If it were a complete framework he would be out in the streets with an AK47. It would be real war and the body count would be astronomical! Sample any of the major social and political debates of today, identify the linguistic markers and you’ll more than likely uncover clear demonstrations of the Argument is War metaphor. This metaphor may well be the predominant structure we use for the debate of ideas and any exchange that goes beyond the boundaries of polite conversation in our culture. It surfaces as a deeply embedded cultural metaphor beyond the consciousness of most people who participate in the dialogues of daily life. You may notice its presence wherever there is divergence of opinion: from domestic arguments to the highest matters of state. Recall the last time you participated in a conversation that became heated and developed into an argument. Picture it if you can, remember the dialogue or the associated feelings. As you do, begin to notice the exact point of transformation from conversation to argument: the point where you felt your hackles rising, where emotions changed from cooperation to confrontation, where something triggered the fight or maybe flight response in you. What happened then? What seemed to be at stake? And how did you proceed? Review the following checklist and note when you complied: - it became important to you, and/or your adversary, that they surrender their opinion and give victory to yours
- diversity of opinions produced conflict
- you began to plan a strategy on the run and marshal your intellectual forces by coming up with ideas or points you could introduce
- you noticed the weaknesses, lack of logic etc. of the other persons position and you mounted an attack based on those weaknesses
- you played with words, introduced red herrings, and tried to manoeuvre the argument to put you in a stronger position
- you attempted to defend your position by responding to the arguments and questions raised by the other person
- if your opponent came up with a ‘gob-stopper’ you retreated to safer ground and regrouped for a counter-attack
- you both may have got bored, or tired, of the argument and agreed on a
A New Year's Resolution: Build a Better Marketing PlanCelebrate the New Year with a comprehensive marketing plan! There’s no better time to review last year’s performance than now. Using your company’s year end results you can begin to plan where your valuable marketing dollars should be spent. Here are four steps that will help you develop a great plan that includes goals, tactics and anticipated results.List your business goals
The first step for the New Year is to list your company’s goals. Is growing top line sales the main objective? Maybe increased customer service results, improved gross margin or reduced employee turnover? Have your quantified your goals? Growing top line sales is nice idea; growing top line sales by 10% is a goal.Determine your targeted customer r and loser?War is the partial framework or template he uses to argue his point and agitate against deregulation of the labour market. It’s a partial framework, or template, because he is using the metaphoric concept ‘Argument Is War’ to structure how he argues and how he makes sense of what he’s doing as he’s doing it. If it were a complete framework he would be out in the streets with an AK47. It would be real war and the body count would be astronomical! Sample any of the major social and political debates of today, identify the linguistic markers and you’ll more than likely uncover clear demonstrations of the Argument is War metaphor. This metaphor may well be the predominant structure we use for the debate of ideas and any exchange that goes beyond the boundaries of polite conversation in our culture. It surfaces as a deeply embedded cultural metaphor beyond the consciousness of most people who participate in the dialogues of daily life. You may notice its presence wherever there is divergence of opinion: from domestic arguments to the highest matters of state. Recall the last time you participated in a conversation that became heated and developed into an argument. Picture it if you can, remember the dialogue or the associated feelings. As you do, begin to notice the exact point of transformation from conversation to argument: the point where you felt your hackles rising, where emotions changed from cooperation to confrontation, where something triggered the fight or maybe flight response in you. What happened then? What seemed to be at stake? And how did you proceed? Review the following checklist and note when you complied: - it became important to you, and/or your adversary, that they surrender their opinion and give victory to yours
- diversity of opinions produced conflict
- you began to plan a strategy on the run and marshal your intellectual forces by coming up with ideas or points you could introduce
- you noticed the weaknesses, lack of logic etc. of the other persons position and you mounted an attack based on those weaknesses
- you played with words, introduced red herrings, and tried to manoeuvre the argument to put you in a stronger position
- you attempted to defend your position by responding to the arguments and questions raised by the other person
- if your opponent came up with a ‘gob-stopper’ you retreated to safer ground and regrouped for a counter-attack
- you both may have got bored, or tired, of the argument and agreed on a
Improve Technology ROI: Focus on PeopleBuzzwords are great. They give us an excuse to nod our heads, act like we are paying attention, and then completely ignore issues without giving them a second thought. As long as we use buzzwords we appear (if only to ourselves) to know what's going on and we are on top of the challenge at hand. Perhaps the greatest part of working in technology is that we are never at a loss for buzzwords, or for meetings in which to use them.Three of the greatest buzzwords in the tech arena are "People, Process, and Technology". Throw in a few other favorites, such as "alignment," "change," "culture," and... well, you get the idea. While these words are more ubiquitous in a technology discussion than fish are in the sea, they are often overlooked, mis consciousness of most people who participate in the dialogues of daily life. You may notice its presence wherever there is divergence of opinion: from domestic arguments to the highest matters of state.Recall the last time you participated in a conversation that became heated and developed into an argument. Picture it if you can, remember the dialogue or the associated feelings. As you do, begin to notice the exact point of transformation from conversation to argument: the point where you felt your hackles rising, where emotions changed from cooperation to confrontation, where something triggered the fight or maybe flight response in you. What happened then? What seemed to be at stake? And how did you proceed? Review the following checklist and note when you complied: - it became important to you, and/or your adversary, that they surrender their opinion and give victory to yours
- diversity of opinions produced conflict
- you began to plan a strategy on the run and marshal your intellectual forces by coming up with ideas or points you could introduce
- you noticed the weaknesses, lack of logic etc. of the other persons position and you mounted an attack based on those weaknesses
- you played with words, introduced red herrings, and tried to manoeuvre the argument to put you in a stronger position
- you attempted to defend your position by responding to the arguments and questions raised by the other person
- if your opponent came up with a ‘gob-stopper’ you retreated to safer ground and regrouped for a counter-attack
- you both may have got bored, or tired, of the argument and agreed on a
Business Cards Are Ongoing AdvertisingBusiness cards can be an ongoing advertisement of your business. Unlike flyers they will not just be tossed away in the nearest trash can. Most people tend to keep these cards in a safe place to be referred to whenever they are looking for something in particular.If you look at this little card as being more than just an introduction to your business you will discover that it can carry an important message for you as well. It has two sides and most cards are only printed on one side with the name and contact details of the person concerned. Think about how this side can be utilized to your advantage.Use it for advertising various aspects of your business. Change the advertising angle every now and again so that it does not beco they surrender their opinion and give victory to yours
- diversity of opinions produced conflict
- you began to plan a strategy on the run and marshal your intellectual forces by coming up with ideas or points you could introduce
- you noticed the weaknesses, lack of logic etc. of the other persons position and you mounted an attack based on those weaknesses
- you played with words, introduced red herrings, and tried to manoeuvre the argument to put you in a stronger position
- you attempted to defend your position by responding to the arguments and questions raised by the other person
- if your opponent came up with a ‘gob-stopper’ you retreated to safer ground and regrouped for a counter-attack
- you both may have got bored, or tired, of the argument and agreed on a stalemate, or called a truce so you could bring in reinforcements at some other time.
- you could, with a combination of the above, have achieved victory and won the day
- you, or your opponent, may have realised that, by continuing, a greater loss could ensue, and surrendered
- your argument, or theirs, could have been so supremely logical or forceful that only a fool wouldn’t have sued for peace
Now, here’s a question for you to ponder. What was it that seemed to draw you into behaving as you did during the argument?
Think about other arguments you’ve had, and notice how an invisible force appeared to hijack the process. And think about the times that you went too far or felt so guilty and embarrassed over your behaviour that you were compelled to offer an apology.
What came over you? Could it have been a little piece of brain software playing itself out without you being consciously aware of it? Could you have been hijacked by the Argument is War metaphor?
But, what about instances in which people deliberately apply the Argument is War metaphor to trigger behaviour you wouldn’t ordinarily exhibit in public? Could you withstand it?
A question on which to ponder. What if you found another equally powerful but infinitely less toxic conceptual metaphor in which to couch your argument? How about 'Argument is a Dance"? How would that influence how you structure and perform your argument? (c) Desmond Guilfoyle
HTTP = HTML link (for blogs, profiles,phorums):
<a href="http://www.articledump.net/article/34666/articledump-Charismatic-Communication-Conceptual-Entrapment--How-Metaphor-Governs-Our-Lives-Part-2.html">Charismatic Communication: Conceptual Entrapment - How Metaphor Governs Our Lives (Part 2)</a>
BB link (for phorums):
[url=http://www.articledump.net/article/34666/articledump-Charismatic-Communication-Conceptual-Entrapment--How-Metaphor-Governs-Our-Lives-Part-2.html]Charismatic Communication: Conceptual Entrapment - How Metaphor Governs Our Lives (Part 2)[/url]
Related Articles:
A Look at Used Metal Detectors
There are many kinds of metal detectors - gold detectors, coin and jewel detectors, relic hunting detectors, beach-hunting detectors, and underwater metal detectors. Buying a metal detector can be a tricky affair. Before one decides to buy a metal detector, here are a few points to consider.
Why Should Bill Be Concerned about Co-Worker Megan’s Customer Service?
Imagine two customer service agents, Bill and Megan, who sit on the far sides of a room containing about 200 of their peers.
Bill struggles on every call to provide the best care possible, going out of his way to curb his temper when customers inappropriately challenge or even insult him.
Megan is wrapped up in herself and it shows. She sounds curt and impatient and gives off the impression she’d rather be doing anything but taking calls.
These two sit so far away from each other, more than 150 feet to be exact, that they could almost be working in different buildings. Nonetheless, they’re impacting each other in very meaningful ways, according to Dr. Gary S. Goodman, President of Customersatisfaction.com, top speaker, international consultant, and best-selling author.
5 Golden Online/Offline Business Rules To LIVE Or DIE By
Whether online or off, discover how the way you treat your customers can make or break your business.
|