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    Looking Outside
    The lines are blurring between segments - we've seen fast-casual and full-service restaurants with drive-thrus begin to challenge the competitive advantage traditional quick-serves once had. Taking a diversion from the usual focus of this column on training and service, let’s look at what you can do outside to bring more customers inside.Get online. Make it even easier for customers to get their meal from you. If you can minimize the ordering process at the unit, you save labor and the customer saves time. Yes, you might have to create an express line, but to have orders placed online, instantly print in the kitchen, and be paid directly
    * A commercial water filter distributor offers to buy back any filtering units not sold in the first 3 months.

    * An interior decorator agrees (in writing) not to be paid until her customers are completely satisfied with the work she's done.

    If you don't employ some form of risk reversal, start doing it right away. If your current guarantee is short and vague, enhance your copy with more specifics and more attractive terms.

    If your product or service is high quality and meets performance expectations, the longer the guarantee and the more specific the performance promise you make, the more people will buy. It's that simple.

    Typically a 60-day guarantee will out pull 30 days by 20 to 100%. Test it yourself and see what results you get. The more specific you get in describing what "satisfaction" means, the more compelled they become to act in order to experience that benefit for themselves.

    If you're concern

    5 Powerful Rules for Writing Advertising that Sells!
    As you begin to write your sales copy for your advertisement keep one thing in your mind…Everything you put into the must point out a specific benefit to your prospect.Ask yourself as you write, “How will this help to get my prospect to act now?”Always focus on the prospect, no matter what everyone else says or thinks. Tell them you’ve got a solution to their wants, needs desires, RIGHT NOW! The purpose is to get them to act.1. Identify the prospect pain. (Research your target prospect to understand this)2. Make them really feel it (they will do more to avoid pain than they will to gain pleasure…so really hit them between
    When you minimize risk in purchasing decisions a lot more people are willing to say "yes". Once they sample your product or service, if it performs as you say, most customers will keep that product and continue buying again and again.

    Here's a little story to illustrate my point.

    A farmer wanted to buy a hunting dog for his son. There were two for sale in a nearby town. The first seller told the farmer he was asking $300 for his bloodhound, non-negotiable.

    The second seller told the farmer about his bloodhound, long before he mentioned a price or asked for a commitment. He said the puppy was from a long line of champion bloodhounds, well-known in the area for their tracking skills. And he brought out the puppy's mother and father and explained that they were like members of the family - very loyal and constant companions for the last six years.

    The man went on to tell the farmer that he wanted the farmer's son to try out the puppy for a month before he had to make any decision. He offered to provide an extra kennel and a month's worth of food for the puppy. Finally, he said, at the end of 30 days, he would drive out to the farmer's house and either take back the puppy, or ask then to be paid.

    Which puppy do you suppose the farmer decided to purchase for his son? Obviously there was no question. And there will be no question for you if you apply strong risk reversal into every sales offer you make. What exactly do I mean by a strong risk reversal? I'm referring to an iron-clad guarantee that eliminates all, or most of all of the customer risk in the transaction.

    The clearer, stronger and more detailed the guarantee, the more credibility and impact it will have on a buyer. Consider how much more powerful it is if instead of saying, "your satisfaction is guaranteed," you say, "we unconditionally guarantee performance for a full 30 days." That's better, wouldn't you agree? But, what if you went a step further and said, "No questions asked, 100% money-back guarantee anytime within 60 days if my product doesn't perform exactly as promised." That's even better. But you could go still further by saying, "No questions asked, 100% money-back guarantee. If you don't experience noticeable and measurable improvements in your speaking abilities, a wider vocabulary, and bolder voice delivery, if you don't get the results we promised within 90 days of using our system, we'll gladly give you a complete and immediate refund of your full purchase price, no questions asked...that's our guarantee to you."

    Notice the difference a strong and specific risk-reversed performance guarantee can make? When you apply risk reversal this way, your sales almost always skyrockets, and stays that way. You make more sales, sell larger purchase units and sell more frequently when people don't worry about making the wrong or bad buying decision.

    When you incorporate risk reversal, you essentially eliminate your prospect's fear that they will make a bad, incorrect or damaging purchasing decision. That's an extremely powerful, persuasive point to make. It moves anyone who's indecisive or mildly interested and turns them into highly favorable prospects. If people are trying to decide between you and one or more of your competitors, it tips the level of the playing field significantly to your advantage.

    Just adding risk reversal and a purchase strong guarantee to your sales offer makes a powerful difference.

    There are a variety of approaches to the risk reversal strategy:

    * A software vendor guarantees its product will reduce manufacturing costs by at least 10 percent.

    * A copywriter offers his services for free if his direct mail package pulls less than a 5 percent response.

    * A commercial water filter distributor offers to buy back any filtering units not sold in the first 3 months.

    * An interior decorator agrees (in writing) not to be paid until her customers are completely satisfied with the work she's done.

    If you don't employ some form of risk reversal, start doing it right away. If your current guarantee is short and vague, enhance your copy with more specifics and more attractive terms.

    If your product or service is high quality and meets performance expectations, the longer the guarantee and the more specific the performance promise you make, the more people will buy. It's that simple.

    Typically a 60-day guarantee will out pull 30 days by 20 to 100%. Test it yourself and see what results you get. The more specific you get in describing what "satisfaction" means, the more compelled they become to act in order to experience that benefit for themselves.

    If you're concerne

    Get a Logo that Works for Your Company
    When you pass your business card to a potential customer, are you making the best impression for your company? When people drive by your business are they making accurate judgments about your business? Think of your logo as a silent salesperson---a marketing tool that conveys more than just the company name. Every potential client, every existing customer, all associates and employees, even your competition will see it and develop a perceived understanding of your business. An effective logo supports your brand image, acts as a visual link to your business and establishes expectations in the mind of your audience.Creating a logo and identity
    n to try out the puppy for a month before he had to make any decision. He offered to provide an extra kennel and a month's worth of food for the puppy. Finally, he said, at the end of 30 days, he would drive out to the farmer's house and either take back the puppy, or ask then to be paid.

    Which puppy do you suppose the farmer decided to purchase for his son? Obviously there was no question. And there will be no question for you if you apply strong risk reversal into every sales offer you make. What exactly do I mean by a strong risk reversal? I'm referring to an iron-clad guarantee that eliminates all, or most of all of the customer risk in the transaction.

    The clearer, stronger and more detailed the guarantee, the more credibility and impact it will have on a buyer. Consider how much more powerful it is if instead of saying, "your satisfaction is guaranteed," you say, "we unconditionally guarantee performance for a full 30 days." That's better, wouldn't you agree? But, what if you went a step further and said, "No questions asked, 100% money-back guarantee anytime within 60 days if my product doesn't perform exactly as promised." That's even better. But you could go still further by saying, "No questions asked, 100% money-back guarantee. If you don't experience noticeable and measurable improvements in your speaking abilities, a wider vocabulary, and bolder voice delivery, if you don't get the results we promised within 90 days of using our system, we'll gladly give you a complete and immediate refund of your full purchase price, no questions asked...that's our guarantee to you."

    Notice the difference a strong and specific risk-reversed performance guarantee can make? When you apply risk reversal this way, your sales almost always skyrockets, and stays that way. You make more sales, sell larger purchase units and sell more frequently when people don't worry about making the wrong or bad buying decision.

    When you incorporate risk reversal, you essentially eliminate your prospect's fear that they will make a bad, incorrect or damaging purchasing decision. That's an extremely powerful, persuasive point to make. It moves anyone who's indecisive or mildly interested and turns them into highly favorable prospects. If people are trying to decide between you and one or more of your competitors, it tips the level of the playing field significantly to your advantage.

    Just adding risk reversal and a purchase strong guarantee to your sales offer makes a powerful difference.

    There are a variety of approaches to the risk reversal strategy:

    * A software vendor guarantees its product will reduce manufacturing costs by at least 10 percent.

    * A copywriter offers his services for free if his direct mail package pulls less than a 5 percent response.

    * A commercial water filter distributor offers to buy back any filtering units not sold in the first 3 months.

    * An interior decorator agrees (in writing) not to be paid until her customers are completely satisfied with the work she's done.

    If you don't employ some form of risk reversal, start doing it right away. If your current guarantee is short and vague, enhance your copy with more specifics and more attractive terms.

    If your product or service is high quality and meets performance expectations, the longer the guarantee and the more specific the performance promise you make, the more people will buy. It's that simple.

    Typically a 60-day guarantee will out pull 30 days by 20 to 100%. Test it yourself and see what results you get. The more specific you get in describing what "satisfaction" means, the more compelled they become to act in order to experience that benefit for themselves.

    If you're concern

    Franchising – The Risk Free Solution To Starting Your Own Business?
    Starting a business is tedious, expensive, and risky. It involves a lot of paperwork, market studies, coordinating with concerned agencies, scouting for the right place, and providing a significant amount of money for lease, initial inventory, furniture, and equipment.However, nowadays, those thinking of starting a business have the option to start from scratch or simply get a franchise from reputable establishments. It is a fact that many success stories in business started from scratch and the vision of their founders. Starting from scratch is good if the business has something innovative to offer and can sell its products at a competitive a
    ll 30 days." That's better, wouldn't you agree? But, what if you went a step further and said, "No questions asked, 100% money-back guarantee anytime within 60 days if my product doesn't perform exactly as promised." That's even better. But you could go still further by saying, "No questions asked, 100% money-back guarantee. If you don't experience noticeable and measurable improvements in your speaking abilities, a wider vocabulary, and bolder voice delivery, if you don't get the results we promised within 90 days of using our system, we'll gladly give you a complete and immediate refund of your full purchase price, no questions asked...that's our guarantee to you."

    Notice the difference a strong and specific risk-reversed performance guarantee can make? When you apply risk reversal this way, your sales almost always skyrockets, and stays that way. You make more sales, sell larger purchase units and sell more frequently when people don't worry about making the wrong or bad buying decision.

    When you incorporate risk reversal, you essentially eliminate your prospect's fear that they will make a bad, incorrect or damaging purchasing decision. That's an extremely powerful, persuasive point to make. It moves anyone who's indecisive or mildly interested and turns them into highly favorable prospects. If people are trying to decide between you and one or more of your competitors, it tips the level of the playing field significantly to your advantage.

    Just adding risk reversal and a purchase strong guarantee to your sales offer makes a powerful difference.

    There are a variety of approaches to the risk reversal strategy:

    * A software vendor guarantees its product will reduce manufacturing costs by at least 10 percent.

    * A copywriter offers his services for free if his direct mail package pulls less than a 5 percent response.

    * A commercial water filter distributor offers to buy back any filtering units not sold in the first 3 months.

    * An interior decorator agrees (in writing) not to be paid until her customers are completely satisfied with the work she's done.

    If you don't employ some form of risk reversal, start doing it right away. If your current guarantee is short and vague, enhance your copy with more specifics and more attractive terms.

    If your product or service is high quality and meets performance expectations, the longer the guarantee and the more specific the performance promise you make, the more people will buy. It's that simple.

    Typically a 60-day guarantee will out pull 30 days by 20 to 100%. Test it yourself and see what results you get. The more specific you get in describing what "satisfaction" means, the more compelled they become to act in order to experience that benefit for themselves.

    If you're concern

    How to Turn an Idea into $100,000
    Do you ever wonder why some people seem to get all the lucky breaks in business while others struggle to barely get by? They seem to be in the right place at the right time.Fact is, maybe they’re not at the right place at the right time; maybe they just know how to make things “happen.”As a business advisor I often see people begin and end a business before they have given it a chance to grow. For some reason, they seem to think that all they have to do is have a product or service to sell and the rest magically takes care of itself.Nothing could be further from the truth. For any business to succeed there are steps that must be
    en people don't worry about making the wrong or bad buying decision.

    When you incorporate risk reversal, you essentially eliminate your prospect's fear that they will make a bad, incorrect or damaging purchasing decision. That's an extremely powerful, persuasive point to make. It moves anyone who's indecisive or mildly interested and turns them into highly favorable prospects. If people are trying to decide between you and one or more of your competitors, it tips the level of the playing field significantly to your advantage.

    Just adding risk reversal and a purchase strong guarantee to your sales offer makes a powerful difference.

    There are a variety of approaches to the risk reversal strategy:

    * A software vendor guarantees its product will reduce manufacturing costs by at least 10 percent.

    * A copywriter offers his services for free if his direct mail package pulls less than a 5 percent response.

    * A commercial water filter distributor offers to buy back any filtering units not sold in the first 3 months.

    * An interior decorator agrees (in writing) not to be paid until her customers are completely satisfied with the work she's done.

    If you don't employ some form of risk reversal, start doing it right away. If your current guarantee is short and vague, enhance your copy with more specifics and more attractive terms.

    If your product or service is high quality and meets performance expectations, the longer the guarantee and the more specific the performance promise you make, the more people will buy. It's that simple.

    Typically a 60-day guarantee will out pull 30 days by 20 to 100%. Test it yourself and see what results you get. The more specific you get in describing what "satisfaction" means, the more compelled they become to act in order to experience that benefit for themselves.

    If you're concern

    How Can You Improve Your AIM?
    O.K. it’s 2006 and it’s time to make sure you are heading in the right direction. No time like the beginning of a new year to re-evaluate your goals, purpose, strategies, behaviors and ultimately your aim in life.One of the critical elements in all aspects of life is to have the proper aim. I am referring here to:A - Awareness of what is, needs to change, or can be. I - Intent. Having a clear, focused intent to change, grow, develop or modify. M - Movement. To have consistent movement or progress toward that which is congruent with your intent and life mission or purpose.Using the word AIM as a template in ref
    * A commercial water filter distributor offers to buy back any filtering units not sold in the first 3 months.

    * An interior decorator agrees (in writing) not to be paid until her customers are completely satisfied with the work she's done.

    If you don't employ some form of risk reversal, start doing it right away. If your current guarantee is short and vague, enhance your copy with more specifics and more attractive terms.

    If your product or service is high quality and meets performance expectations, the longer the guarantee and the more specific the performance promise you make, the more people will buy. It's that simple.

    Typically a 60-day guarantee will out pull 30 days by 20 to 100%. Test it yourself and see what results you get. The more specific you get in describing what "satisfaction" means, the more compelled they become to act in order to experience that benefit for themselves.

    If you're concerned that employing a strong risk reversal will cost you in product returns and lower profits, don't be. Typically, unless your product or service is flawed or just plain inferior in terms of meeting customer expectations, the number of people exercising a refund guarantee is negligible. But the increase in people taking you up on the initial sales offer is anything but negligible.

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