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    t kind of measurable results they expected to get from whatever it is you would deliver, and WHEN they EXPECT to see the results. If you haven’t you missed an opportunity in your sales process. This might even be one of the reasons you lost it. However, if you didn’t ask before, ask before you leave. What we are going to do next is to foll
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    The Word "NO" Is Determining Your PERCEPTION--a Lost Client IS ONLY a PERCEPTION

    When someone says, NO I don’t want to buy from you do you walk off with your tail between your legs? Are you just moving on to the next prospect and you chalk that one up to the percentage that you EXPECT to lose? I’m not talking about dealing with an objection. I’m talking about a prospect that you PERCEIVE you have already lost. For the most part, your PERCEPTION is your reality. A reality, that in this case could probably be turned around. It stays a reality only as long as it stays in your perception.

    This is a GREAT opportunity to get more sales, and, it's easier than trying for the next prospect that doesn't know you.

    The question should be, “How can you turn more of these around?” A question that could double or triple your sales results. I frequently hear, “but they are already lost.” That’s your PERCEPTION. This is an opportunity to go back and get a large percentage of those.

    Knowing the Measurable Results Your Client Wants and Whether He Actionally Got It Is Your Best Tool to Recovering Most Prospects that are "Perceived as Lost"

    Here’s an approach that works for me and a lot of my sales training students.

    I assume that during your conversation with the prospect you asked what kind of measurable results they expected to get from whatever it is you would deliver, and WHEN they EXPECT to see the results. If you haven’t you missed an opportunity in your sales process. This might even be one of the reasons you lost it. However, if you didn’t ask before, ask before you leave. What we are going to do next is to follo

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    about dealing with an objection. I’m talking about a prospect that you PERCEIVE you have already lost. For the most part, your PERCEPTION is your reality. A reality, that in this case could probably be turned around. It stays a reality only as long as it stays in your perception.

    This is a GREAT opportunity to get more sales, and, it's easier than trying for the next prospect that doesn't know you.

    The question should be, “How can you turn more of these around?” A question that could double or triple your sales results. I frequently hear, “but they are already lost.” That’s your PERCEPTION. This is an opportunity to go back and get a large percentage of those.

    Knowing the Measurable Results Your Client Wants and Whether He Actionally Got It Is Your Best Tool to Recovering Most Prospects that are "Perceived as Lost"

    Here’s an approach that works for me and a lot of my sales training students.

    I assume that during your conversation with the prospect you asked what kind of measurable results they expected to get from whatever it is you would deliver, and WHEN they EXPECT to see the results. If you haven’t you missed an opportunity in your sales process. This might even be one of the reasons you lost it. However, if you didn’t ask before, ask before you leave. What we are going to do next is to foll

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    's easier than trying for the next prospect that doesn't know you.

    The question should be, “How can you turn more of these around?” A question that could double or triple your sales results. I frequently hear, “but they are already lost.” That’s your PERCEPTION. This is an opportunity to go back and get a large percentage of those.

    Knowing the Measurable Results Your Client Wants and Whether He Actionally Got It Is Your Best Tool to Recovering Most Prospects that are "Perceived as Lost"

    Here’s an approach that works for me and a lot of my sales training students.

    I assume that during your conversation with the prospect you asked what kind of measurable results they expected to get from whatever it is you would deliver, and WHEN they EXPECT to see the results. If you haven’t you missed an opportunity in your sales process. This might even be one of the reasons you lost it. However, if you didn’t ask before, ask before you leave. What we are going to do next is to foll

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    Knowing the Measurable Results Your Client Wants and Whether He Actionally Got It Is Your Best Tool to Recovering Most Prospects that are "Perceived as Lost"

    Here’s an approach that works for me and a lot of my sales training students.

    I assume that during your conversation with the prospect you asked what kind of measurable results they expected to get from whatever it is you would deliver, and WHEN they EXPECT to see the results. If you haven’t you missed an opportunity in your sales process. This might even be one of the reasons you lost it. However, if you didn’t ask before, ask before you leave. What we are going to do next is to foll

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    t kind of measurable results they expected to get from whatever it is you would deliver, and WHEN they EXPECT to see the results. If you haven’t you missed an opportunity in your sales process. This might even be one of the reasons you lost it. However, if you didn’t ask before, ask before you leave. What we are going to do next is to follow up with the prospect around the time he should have gotten results. Say something like, “Just following up. You had mentioned that you wanted to achieve [whatever the MEASURABLE results were] by now. How’s it going?”

    Be careful here. We’re not trying to challenge the decision maker to prove he was wrong. We’re just returning to make sure that he really got what he wanted and move him along to getting it.

    I’ve found, over and over, that:

    1. The prospect may not have made a decision to go with anyone--Opportunity.
    2. May have bought from my competitor, or may have just done a test with my competitor. The bottom line was that he isn’t happy with the results--Opportunity.
    3. If he bought, and isn’t unhappy with the results (he may say happy, or some other way of saying he isn’t Unhappy, careful with the words here, this is important), then ask him if he got THE MEASURABLE results that you and he had agreed upon. Frequently, the competitor may have improved the situation, but still hadn’t delivered what you and your prospect had determined would happen with your products and services. Don’t put down the competition. Your prospect isn’t Unhappy with it, but you just might take him 10 times further and he’d be delighted. It’s important to compare the measurable results deliv

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