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    Home Builders and Remodelers - Everyday Phrases that Make it HARDER for You to Sell Your Services
    When talking to professional builders and renovators I often ask what are the main advantages that separates them from their competition. I'll often hear the same answers: "personal service", "keeping in touch with clients" and "quality work", to list a few.This, however, is one of the biggest reasons builders and renovators "can't find good quality leads" or have to compete on price with lower-quality competition. These phrases actually don't differentiate you from your competition (professionally or otherwise) but, rather, merely state what anyone would expect of you (or your competition). In fact, you're simply saying what you competition would also say -- not much of a 'competitive advantage', these phrases, are they?In fact, how many times have you found yourself 'advertising' yourself (either in person, or via pamphlets, flyers and the like) and not taking the opportunity to differentiate yourself from the competition?Take this quick test and see
    start of any enterprise indicates that before any business can be started, someone initially has an idea and then at some crucial moment takes the first step. It is when he translates the mental commitment into a physical act. This may be the purchase of a book, report, franchise, distributorship, going out and looking for a site for a retail outlet. etc.

    This is why you see so many marketing documents how the marketer uses this fact in trying to overcome the resistance of inaction. There are many other ways you will think of in overcoming this resistance.

    Features of you product or service such as how fast you deliver something, what color it is,, how it can be assembled are far less important to the buyer than benefits are to him.

    The benefit of sitting on you new outdoor furniture, on your patio on a warm summer evening and enjoying a cool beer are far more important than the fact that this outdoor furniture is constructed of the finest material,, comes in four different color

    There's a Reporter on Line One: 4 Failsafe Tips for Talking to Media
    It’s a typical day at the office. You are doing what you usually do, which is pretty much, well, everything. Your phone rings. You debate answering. Do you really need one more problem dumped on you? You consider letting it go to voicemail. Then, responsible soul that you are, you pick it up and say hello.Turns out it isn’t one of your direct reports or one of your clients or vendors. It’s a reporter. “Hi, this is Francine Smith with Your Industry Magazine.” Your heart races and your stomach feels hollow. “I’d like to ask you a few questions about what’s going on in the industry.”We know we want coverage. We think, wouldn’t it be great if the press called us up instead of us having to send out press releases that never get picked up anyway. We all have visions of the rest of the world valuing us, our companies and our contributions. But what happens when a reporter really is on line one? A blessed few can pick up the phone and say brilliant things. The vast majo
    WHY ARE YOU WRITING THIS BROCHURE OR SALES LETTER?

    A great deal of money is wasted each day putting out useless sales and marketing material. Material that was written for the wrong reason or the writer forgot its purpose after he started writing it or fell in love with his own words.

    The single purpose of any marketing communications is to get the reader to take action. That action may be to request additional information or to phone in or send in an order. Before you write any marketing document be sure you are clearly focused on this point. As you write each sentence and each paragraph, constantly ask yourself whether what you are writing will get your prospect to act.

    It is easy to get sidetracked but don't fall into this trap.. Your purpose is not to tell the readers how clever you are or how great your company is to try to entertain your reader. Your only objective in writing this material is to get your prospect to:

    1. Send in or call in an order. 2. Obtain more information, if that is your intent.

    So, before you write your material, write down its purpose and then stick to it.

    The focus should always be on the prospect, not the writer!

    All of us are barraged with direct mail pieces every day. Have you noticed how many of them, even in the opening paragraph, miss the point which is you the reader and your needs.

    Here are two examples. Both were written by magazines with the purpose, I assume, to get the reader to spend advertising dollars. You decide which one is doing the job.

    I. Avertiser's Introductory Special

    Advertiser:

    The XYZ Magazine is a monthly national mail order newspaper which is circulated by mail... Our readership of 1,000,000 are mail order responsive subscribers, Opportunity Seekers, Investors, Salespeople, etc...........................

    2. Looking For A Fresh Start?

    Millions of Americans have a dream, and that dream is to become rich and successful in an exciting, lucrative business of their own -- What better way than to start through classified advertising.

    When you receive a sales letter or brochure that focuses on you, don't you take notice and get further into the material?

    Make it a practice, at least until you become more experienced to scan each and every promotional piece that is sent to you. You will quickly establish the difference between effective and ineffective material.

    Some Research Will be Helpful

    Writing the right material but directing it to the wrong person is fatal. Don't you get annoyed when you get addressed as married when you are

    happily single? Don't you hate it when you get material for homeowners when you live in an

    apartment? When customers get material that has absolutely nothing to do with their needs or interests, it gets thrown out.

    Know who you are writing to and what that person wants. How can he benefit by what you have to offer. One way you can accomplish this is by picking out those classified or display ads that resemble what you want to sell. Then send in for more information. You soon learn how the product is being marketed by different companies.

    The very best way to write material that reaches the prospect is by writing to one person rather than writing for mass appeal. It will keep your style easy and friendly.

    Lethargy is human nature and overcoming it will be one of your greatest challenges. Most of us are lethargic by nature. If we can do it tomorrow or nest week, why not. People feel if they don't take any action they cannot make a mistake. Every marketer has the formidable challenge of overcoming theses "Non-action Tendencies."

    The anxiety/fear syndrome can be effectively used to overcome the above. For example: "This is a limited offer." This offer must be exercised by date. Be believable in what you are saying. Consider using testimonials, government studies, well known research, etc. to aid you in making your point.

    For example, research pertaining to the start of any enterprise indicates that before any business can be started, someone initially has an idea and then at some crucial moment takes the first step. It is when he translates the mental commitment into a physical act. This may be the purchase of a book, report, franchise, distributorship, going out and looking for a site for a retail outlet. etc.

    This is why you see so many marketing documents how the marketer uses this fact in trying to overcome the resistance of inaction. There are many other ways you will think of in overcoming this resistance.

    Features of you product or service such as how fast you deliver something, what color it is,, how it can be assembled are far less important to the buyer than benefits are to him.

    The benefit of sitting on you new outdoor furniture, on your patio on a warm summer evening and enjoying a cool beer are far more important than the fact that this outdoor furniture is constructed of the finest material,, comes in four different color

    Creating Your Own Lead Capture Pages
    Having a downline can be golden. A downline is a group of folks who have either signed-up or have already agreed to at least look at what you send them.There are currently many ways to get a downline on the internet, and more coming all the time. For example, promoting certain programs, such as surf exchanges, may allow you to build a downline. This can be a pretty good way, but you must check into the particulars of the specific program you are using, because some will not allow you access to your downlines’s E-mail addresses. In other words, you will only be allowed to E-mail your downline from within the program, and they might also restrict whatever advertising you are allowed to do. It all depends on the program. Some are different.There are quite a few downline clubs popping up all over the net. Again, you would be well advised to check-out the particulars very well, as often you must do a lot of recruiting before you are allowed to advertise to your downline, and someti
    rmation, if that is your intent.

    So, before you write your material, write down its purpose and then stick to it.

    The focus should always be on the prospect, not the writer!

    All of us are barraged with direct mail pieces every day. Have you noticed how many of them, even in the opening paragraph, miss the point which is you the reader and your needs.

    Here are two examples. Both were written by magazines with the purpose, I assume, to get the reader to spend advertising dollars. You decide which one is doing the job.

    I. Avertiser's Introductory Special

    Advertiser:

    The XYZ Magazine is a monthly national mail order newspaper which is circulated by mail... Our readership of 1,000,000 are mail order responsive subscribers, Opportunity Seekers, Investors, Salespeople, etc...........................

    2. Looking For A Fresh Start?

    Millions of Americans have a dream, and that dream is to become rich and successful in an exciting, lucrative business of their own -- What better way than to start through classified advertising.

    When you receive a sales letter or brochure that focuses on you, don't you take notice and get further into the material?

    Make it a practice, at least until you become more experienced to scan each and every promotional piece that is sent to you. You will quickly establish the difference between effective and ineffective material.

    Some Research Will be Helpful

    Writing the right material but directing it to the wrong person is fatal. Don't you get annoyed when you get addressed as married when you are

    happily single? Don't you hate it when you get material for homeowners when you live in an

    apartment? When customers get material that has absolutely nothing to do with their needs or interests, it gets thrown out.

    Know who you are writing to and what that person wants. How can he benefit by what you have to offer. One way you can accomplish this is by picking out those classified or display ads that resemble what you want to sell. Then send in for more information. You soon learn how the product is being marketed by different companies.

    The very best way to write material that reaches the prospect is by writing to one person rather than writing for mass appeal. It will keep your style easy and friendly.

    Lethargy is human nature and overcoming it will be one of your greatest challenges. Most of us are lethargic by nature. If we can do it tomorrow or nest week, why not. People feel if they don't take any action they cannot make a mistake. Every marketer has the formidable challenge of overcoming theses "Non-action Tendencies."

    The anxiety/fear syndrome can be effectively used to overcome the above. For example: "This is a limited offer." This offer must be exercised by date. Be believable in what you are saying. Consider using testimonials, government studies, well known research, etc. to aid you in making your point.

    For example, research pertaining to the start of any enterprise indicates that before any business can be started, someone initially has an idea and then at some crucial moment takes the first step. It is when he translates the mental commitment into a physical act. This may be the purchase of a book, report, franchise, distributorship, going out and looking for a site for a retail outlet. etc.

    This is why you see so many marketing documents how the marketer uses this fact in trying to overcome the resistance of inaction. There are many other ways you will think of in overcoming this resistance.

    Features of you product or service such as how fast you deliver something, what color it is,, how it can be assembled are far less important to the buyer than benefits are to him.

    The benefit of sitting on you new outdoor furniture, on your patio on a warm summer evening and enjoying a cool beer are far more important than the fact that this outdoor furniture is constructed of the finest material,, comes in four different color

    Marketing Folklore 101: Stop Blocking My View of the Potatoes
    There is a measurable difference in the world of writing between fairy tales and folklore. Folklore is defined as a set of widely held beliefs that are generally false but have their roots in the truth, while fairy tales are a genre that deals specifically with unrealistic and totally imaginary scenarios and characters.Folklore, although usually starting out with some basis in truth is passed along from generation to generation, with a focus on exaggeration, and a folklore, sometimes called a folk tale, can become almost similar to a fairy tale by the time it's told several times through several generations. Once this happens, a folk tale sometimes will be called a 'tall tale.'This type of 'tale telling' is apparent many times in the world of marketing. Although some facts exist, as facts are replicated millions of times over, they take on a folklore-type flavor, and the grain of truth to be had, or the lesson that should be learned, is lost in the exaggeration and the pres
    eir own -- What better way than to start through classified advertising.

    When you receive a sales letter or brochure that focuses on you, don't you take notice and get further into the material?

    Make it a practice, at least until you become more experienced to scan each and every promotional piece that is sent to you. You will quickly establish the difference between effective and ineffective material.

    Some Research Will be Helpful

    Writing the right material but directing it to the wrong person is fatal. Don't you get annoyed when you get addressed as married when you are

    happily single? Don't you hate it when you get material for homeowners when you live in an

    apartment? When customers get material that has absolutely nothing to do with their needs or interests, it gets thrown out.

    Know who you are writing to and what that person wants. How can he benefit by what you have to offer. One way you can accomplish this is by picking out those classified or display ads that resemble what you want to sell. Then send in for more information. You soon learn how the product is being marketed by different companies.

    The very best way to write material that reaches the prospect is by writing to one person rather than writing for mass appeal. It will keep your style easy and friendly.

    Lethargy is human nature and overcoming it will be one of your greatest challenges. Most of us are lethargic by nature. If we can do it tomorrow or nest week, why not. People feel if they don't take any action they cannot make a mistake. Every marketer has the formidable challenge of overcoming theses "Non-action Tendencies."

    The anxiety/fear syndrome can be effectively used to overcome the above. For example: "This is a limited offer." This offer must be exercised by date. Be believable in what you are saying. Consider using testimonials, government studies, well known research, etc. to aid you in making your point.

    For example, research pertaining to the start of any enterprise indicates that before any business can be started, someone initially has an idea and then at some crucial moment takes the first step. It is when he translates the mental commitment into a physical act. This may be the purchase of a book, report, franchise, distributorship, going out and looking for a site for a retail outlet. etc.

    This is why you see so many marketing documents how the marketer uses this fact in trying to overcome the resistance of inaction. There are many other ways you will think of in overcoming this resistance.

    Features of you product or service such as how fast you deliver something, what color it is,, how it can be assembled are far less important to the buyer than benefits are to him.

    The benefit of sitting on you new outdoor furniture, on your patio on a warm summer evening and enjoying a cool beer are far more important than the fact that this outdoor furniture is constructed of the finest material,, comes in four different color

    Lists - Be More Organised to Help Your Career - It Helps you to Prioritize
    You can generally divide people into two differing groups: those who use lists for action, and those who use lists as reminders of all the things they have to do someday.The people in the first category will want to use their list avidly, and will even write things on the list they have done, just so they can cross them off.The people in the second category tend to just jump in ahead and do things, without giving much thought to priority. They like the spur of getting things done under pressure, so tasks do get done, but often at the last minute.The benefit of creating a list is that you can prioritise: it is so easy to concentrate on the easy stuff and forget about what's important.In the workplace most bosses are happiest when you have a list as they can see what you have done, and what is left to do. They can often get a bit twitchy if you carry too much information around in your head.Our goals, from going on holiday, writing an essay
    lay ads that resemble what you want to sell. Then send in for more information. You soon learn how the product is being marketed by different companies.

    The very best way to write material that reaches the prospect is by writing to one person rather than writing for mass appeal. It will keep your style easy and friendly.

    Lethargy is human nature and overcoming it will be one of your greatest challenges. Most of us are lethargic by nature. If we can do it tomorrow or nest week, why not. People feel if they don't take any action they cannot make a mistake. Every marketer has the formidable challenge of overcoming theses "Non-action Tendencies."

    The anxiety/fear syndrome can be effectively used to overcome the above. For example: "This is a limited offer." This offer must be exercised by date. Be believable in what you are saying. Consider using testimonials, government studies, well known research, etc. to aid you in making your point.

    For example, research pertaining to the start of any enterprise indicates that before any business can be started, someone initially has an idea and then at some crucial moment takes the first step. It is when he translates the mental commitment into a physical act. This may be the purchase of a book, report, franchise, distributorship, going out and looking for a site for a retail outlet. etc.

    This is why you see so many marketing documents how the marketer uses this fact in trying to overcome the resistance of inaction. There are many other ways you will think of in overcoming this resistance.

    Features of you product or service such as how fast you deliver something, what color it is,, how it can be assembled are far less important to the buyer than benefits are to him.

    The benefit of sitting on you new outdoor furniture, on your patio on a warm summer evening and enjoying a cool beer are far more important than the fact that this outdoor furniture is constructed of the finest material,, comes in four different color

    How To Get Cast In Television Commericals: Guaranteed Part 1
    Before the drum roll and the big reveal, let's begin by understanding that this casting secret is for ADVANCED would be commercial actors and actresses. This is NOT a basics course on the entire casting for television commercials genre.Information on taking the right classes and getting agents and posing for head shots and picking your commercial acting niche appear elsewhere.But for now, we concentrate on the big game...getting you cast in a commercial.Okay, here's the process. Roll it. You've already come in and, with the casting director and her assistant running the camera, you've recorded your lines. More than likely you've done this with someone else from the same commercial or with the casting director themselves.Things go only one of two ways...the creatives and the producer at the agency say 'nope' in the blink of an eye and you're gone...off to audition for that new dish soap spot, or they say 'play that guy one more time' and you're brought back
    start of any enterprise indicates that before any business can be started, someone initially has an idea and then at some crucial moment takes the first step. It is when he translates the mental commitment into a physical act. This may be the purchase of a book, report, franchise, distributorship, going out and looking for a site for a retail outlet. etc.

    This is why you see so many marketing documents how the marketer uses this fact in trying to overcome the resistance of inaction. There are many other ways you will think of in overcoming this resistance.

    Features of you product or service such as how fast you deliver something, what color it is,, how it can be assembled are far less important to the buyer than benefits are to him.

    The benefit of sitting on you new outdoor furniture, on your patio on a warm summer evening and enjoying a cool beer are far more important than the fact that this outdoor furniture is constructed of the finest material,, comes in four different colors, is delivered in 10 days and has a 30 day money back guaranty.

    All you have to do is to watch the car commercials, of the manufacturers, not the dealers. What is the last time you have seen one that gives you much, if any information on the car. What do you see in many of these T.V. car commercials? Beautiful women, healthy looking young men, a beautiful sunset on the Pacific Ocean, and wonderful background music. The shiny new car, of course, is part of the scenery. But none of it really has anything to do with what a car provides, transportation, reliability, performance, etc.

    There are many way in which you can turn features into benefits by carefully weaving it all together. The fact that this lawn furniture you are selling is delivered in just 10 days brings the benefit of sitting on it, on a summer evening so much faster to your buyer.

    Making an Offer and Asking for the Order

    It is a mistake to leave it up to the prospect to take action and when to take it. If you leave it up to your prospect what to do and when to do it you may never get the order. He will have many distractions after he puts your offer down. The more time goes by the less likely he will send an order. So give him a reason why to take action NOW. You have already told him why he will benefit by your product.

    Your prospect already has decided that he needs what you are offering because of the great benefits to him. Now, give him a compelling reason why he should act, now.

    Making the Various Pieces of Your Material Fit

    Your sales letter, your brochure, etc. must fit. Since you wan t to do a better job than your competitor and this takes time and effort, chances are very good that whatever you create is worked on over a period of time. The brochure may be created one week and the sales letter a few days later. Make sure that it all fits and complements each other. Stick to your original outline which should be written down before you ever get started.

    Some Final Thoughts

    After it is all done give it one more review. Wait a couple of days and read it again. Then ask these questions: Is it directed to the prospect or is it about me. Is it of benefit to him? Am I making my strongest benefit. Research indicates that the recipient of a direct mail piece takes about 8 seconds to decide whether to read on. So, give it your very best shot right at the start.

    You are satisfied it is the best you can create. If you have come to that point it is important you get someone else confirm that for you. This should be someone who does not have a material interest in your offer.

    When you create great marketing piece and it gets you the results which you planned for -- more orders, more revenue and more profit-- you will feel very good. Getting there is half as difficult as it may seem. All it takes is a little practice and a little more practice...Don't forget patience!

    Copyright 2004 by DeAnna Spencer

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