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Atricle Dump - In Management, Your Ego Is The Performance Killer
Are you making full use of the name cards you collected? I’m going to show you a simple way to maintain your list and to build a personalized relationship with all the name card owners with just one simple email...“If you’re not networking, you’re not working.” This statement stands true for every one of us, especially those of us who are looking for business opportunities.Usually at the end of a networking session, you would have added a stack of name cards to your already huge collection of 100, 500, even 2,000 cards. There seems to be a sense of achievements from here, as though you’ve collected a limited edition Superman comic book. However, let me ask you this:* Do you remember who, when and how you gotten the name cards from? How about remembering just 5% of them?* What are you d
During my career, I have watched clients make acquisitions (against my recommendations) for no other reason than ego. In almost every case, these cost their organization dearly in focus and reputation, not to mention profits. And, ultimately they were shut down or sold off again to some other executive with a big ego, maybe this time to someone who prides him- or herself as a business savior or turn-around master!
Before I lose you, I don’t want you to get the impression that ego is only an issue in the big decisions or choices made at the top. Its impact can be
The gains we get from increased productivity come to us in two main ways: higher wages, or less expensive products. Let's take a look at one product that costs less and delivers more value because of higher productivity:When I grew up in the 1950s, everyone in the neighborhood took notice when a new television set arrived. The cost of a set represented a big portion of a family's income.And then there was upkeep. In those days, we could count on our TV sets to make a funny noise and go black just before the car chase came to a climax, just before the big wedding on a soap opera, or just before the championship game. So we called a TV repairman, who came to the house, replaced a tube or two, and gave us a bill for which we hadn't budgeted.On the other hand, when you go to a discount store and
Everyone has an ego. It is a natural part of everyone’s psyche and vital for success. The problem occurs when a manager’s ego is given too much control of their behavior, attitudes, and management style.
The ego wants to look good, be right, not make mistakes, not admit failure, manipulate, and control or appear in control at all times. It would be nice if organizations and their strategies, objectives, goals, purpose, mission, and performance were always predictable and operating at peak efficiency and optimum results.
However, in the real world, change is the mantra and norm. Uncertainty prevails. And there are forces at work that would sabotage your ideal world. They include: the government, the weather, unpredictable employees, technology, competitors, customer attitudes and expectations, just to mention a few. If all of these could be harnessed for optimum control, we would never have business failures, lost customers, unhappy and poor-performing employees, disgruntled suppliers, and frustrated accountants.
Ego has cost Corporate America more money than any other single factor. It has resulted in poor decisions, thwarted initiatives, products that have out-lived their life cycle, and acquisitions gone bad. Want more?
· New products that should never have hit the street
· Bad products that were left on the street too long
· Poor hiring decisions
· The decision to terminate a good employee for no other reason than they have an ego, too
· The unwillingness to let go of control of anything
· Keeping decision-making at the top of the corporate ladder
· Unwillingness to delegate difficult or critical tasks
· The desire to look good to the rest of the corporate world, regardless of whether you are making money or not
I believe by now I should have your attention. So why is ego such a big problem in business? After all, Donald Trump has one, and he is successful.
If you were to ask an out-of-control-ego executive or manager if their ego is out of control, guess what you will hear. Believe it or not: No. Why is this? Denial? Arrogance? Insecurity? Or some other psychological or emotional need that has not been or is not being met?
During my career, I have watched clients make acquisitions (against my recommendations) for no other reason than ego. In almost every case, these cost their organization dearly in focus and reputation, not to mention profits. And, ultimately they were shut down or sold off again to some other executive with a big ego, maybe this time to someone who prides him- or herself as a business savior or turn-around master!
Before I lose you, I don’t want you to get the impression that ego is only an issue in the big decisions or choices made at the top. Its impact can be f
Let's face it, some words have magical powers. Just as "Open Sesame" magically opens the door to a new world, so too can other words and phrases have similar effects on your customers and clients. This month we look at the power of words to create trust, allegiance and commitment in our customers and clients. Opening the Doors to Success Sometimes it’s the pleasant words we hear as doors are opening, that make a difference to customers. For Nancy Graham of Berkeley Heights, New Jersey, who comes to San Francisco four times a year, it's the words "Welcome Back to Campton Place Mrs. Graham, we've missed you!" that make her feel special. Then the hotel doorman inquires about her family as he opens the door to another wonderful stay at this celebrated Union Square hotel in San Francisco.<
However, in the real world, change is the mantra and norm. Uncertainty prevails. And there are forces at work that would sabotage your ideal world. They include: the government, the weather, unpredictable employees, technology, competitors, customer attitudes and expectations, just to mention a few. If all of these could be harnessed for optimum control, we would never have business failures, lost customers, unhappy and poor-performing employees, disgruntled suppliers, and frustrated accountants.
Ego has cost Corporate America more money than any other single factor. It has resulted in poor decisions, thwarted initiatives, products that have out-lived their life cycle, and acquisitions gone bad. Want more?
· New products that should never have hit the street
· Bad products that were left on the street too long
· Poor hiring decisions
· The decision to terminate a good employee for no other reason than they have an ego, too
· The unwillingness to let go of control of anything
· Keeping decision-making at the top of the corporate ladder
· Unwillingness to delegate difficult or critical tasks
· The desire to look good to the rest of the corporate world, regardless of whether you are making money or not
I believe by now I should have your attention. So why is ego such a big problem in business? After all, Donald Trump has one, and he is successful.
If you were to ask an out-of-control-ego executive or manager if their ego is out of control, guess what you will hear. Believe it or not: No. Why is this? Denial? Arrogance? Insecurity? Or some other psychological or emotional need that has not been or is not being met?
During my career, I have watched clients make acquisitions (against my recommendations) for no other reason than ego. In almost every case, these cost their organization dearly in focus and reputation, not to mention profits. And, ultimately they were shut down or sold off again to some other executive with a big ego, maybe this time to someone who prides him- or herself as a business savior or turn-around master!
Before I lose you, I don’t want you to get the impression that ego is only an issue in the big decisions or choices made at the top. Its impact can be
Every word of a resume costs something. Does that sound foreign to you? It shouldn't.Somebody is reading that resume. Maybe several people. That person's time is worth money. The more time you take to sell yourself in your resume and your cover letter, the more "expensive" your resume is for the people reading it.That's really where one-page rule for resumes came from. It's still a good rule of thumb, but I recommend using two-pages if you have more than a couple years of solid, quantifiable experience. Whatever length you decide on, remember that words cost. You want to keep it as short as you can without compromising the marketing effectiveness of the document.Consider the typical recruiter combing through hundreds of resumes for a particular position. If it takes him 30 minutes to read you
Ego has cost Corporate America more money than any other single factor. It has resulted in poor decisions, thwarted initiatives, products that have out-lived their life cycle, and acquisitions gone bad. Want more?
· New products that should never have hit the street
· Bad products that were left on the street too long
· Poor hiring decisions
· The decision to terminate a good employee for no other reason than they have an ego, too
· The unwillingness to let go of control of anything
· Keeping decision-making at the top of the corporate ladder
· Unwillingness to delegate difficult or critical tasks
· The desire to look good to the rest of the corporate world, regardless of whether you are making money or not
I believe by now I should have your attention. So why is ego such a big problem in business? After all, Donald Trump has one, and he is successful.
If you were to ask an out-of-control-ego executive or manager if their ego is out of control, guess what you will hear. Believe it or not: No. Why is this? Denial? Arrogance? Insecurity? Or some other psychological or emotional need that has not been or is not being met?
During my career, I have watched clients make acquisitions (against my recommendations) for no other reason than ego. In almost every case, these cost their organization dearly in focus and reputation, not to mention profits. And, ultimately they were shut down or sold off again to some other executive with a big ego, maybe this time to someone who prides him- or herself as a business savior or turn-around master!
Before I lose you, I don’t want you to get the impression that ego is only an issue in the big decisions or choices made at the top. Its impact can be
It is so easy to sit down to complete an application and suddenly your mind blanks. You can't remember dates or names or telephone numbers. If you have a varied work history, you can't recall which job came first. If you have worked for the same employer for years, you forget when your duties changed or when you received a promotion.Do your research on work-related paperwork at home and make up a list of everything you might need. List every job for the past 10 years including the company name, address, telephone number and the contact person to call, usually your immediate supervisor. Have a list of education, both formal college and any special courses, seminars, or in-house trainings you completed, with dates. Have a list of five personal references with names, addresses and telephone numbers.Car
· The desire to look good to the rest of the corporate world, regardless of whether you are making money or not
I believe by now I should have your attention. So why is ego such a big problem in business? After all, Donald Trump has one, and he is successful.
If you were to ask an out-of-control-ego executive or manager if their ego is out of control, guess what you will hear. Believe it or not: No. Why is this? Denial? Arrogance? Insecurity? Or some other psychological or emotional need that has not been or is not being met?
During my career, I have watched clients make acquisitions (against my recommendations) for no other reason than ego. In almost every case, these cost their organization dearly in focus and reputation, not to mention profits. And, ultimately they were shut down or sold off again to some other executive with a big ego, maybe this time to someone who prides him- or herself as a business savior or turn-around master!
Before I lose you, I don’t want you to get the impression that ego is only an issue in the big decisions or choices made at the top. Its impact can be
If you are a sales person and you love your product and service this is a good thing. Yet if you are so excited that you become a one-man testimonial then you are telling and you are not selling. Salesmen often talk too much about their companies rather than listening to the prospect in order to sell their products and services.How can you know if the prospect or potential customer is interested in your products or services if you do not listen? How do you know if you are having the customer or prospect level with you on their needs and desires if you are not listening? How can you expect to read the customer to see if you have answered all their questions thus far and they are willing to further discuss it and enter a sales process with you?How can you know any of this if you will not shut up and l
During my career, I have watched clients make acquisitions (against my recommendations) for no other reason than ego. In almost every case, these cost their organization dearly in focus and reputation, not to mention profits. And, ultimately they were shut down or sold off again to some other executive with a big ego, maybe this time to someone who prides him- or herself as a business savior or turn-around master!
Before I lose you, I don’t want you to get the impression that ego is only an issue in the big decisions or choices made at the top. Its impact can be found day-to-day in many of the small and often less significant parts of an enterprise, in the actions and decisions made by mid-level managers and supervisors. I see the results of this every day and everywhere I go in my travels as a speaker and trainer.
As a manager, how do you know if your ego is out of control?
Just pay close attention to a number of critical factors. I guarantee that if you are aware of your circumstances, honest with your self-appraisal, and in touch with reality, it will become crystal clear whether your ego is in control or is running rampant in your organization or department. Some of these factors are:
· consistently poor morale
· constant communication breakdowns
· bad hiring decisions
· consistently poor decisions
· acquisitions or mergers that go sour
· high employee turnover
· consistently poor quality
· outdated policies, products, services, and/or procedures
· loss of market share
· vulnerability to competitors
· poor sales results
· decreasing profits from year to year
· the negative consequences of your decisions
Carefully observe early warning signs for these factors and determine their cause and any relationship between them and your ego, and then respond to them and manage them ego-free and effectively before they become embedded in your corporate culture, employee attitudes, and customer attitudes. You could ask yourself:
1. Can I ever be wrong?
2. Can an employee be smarter than I am?
3. Do I trust my employees?
4. Can I reverse myself after a bad decision or do I die by it?
5. Can I give up control?
6. Do I have pet projects or activities that I can’t let go of?
7. Can I freely give credit where someone else was responsible for the positive outcome?
8. Can I discard old products, services, or ideas that I was responsible for?
9. Can I share the limelight with others?
10. Do I give adequate appreciation and recognition to others?
11. Can I admit failure?
12. Can I admit to not having an answer?
13. Do I procrastinate on simple or important tasks, decisions, or initiatives?
These questions should get you started. Honest answers will help you clearly identify if your ego is a problem in your position.
In his classi
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