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Atricle Dump - Additional Sales for No Extra Cost
Using presentation folders for a more professional look in the business world can do amazing things for a business. Presenting something to a client that looks professional and organized will speak vo
In the second, the service was outstanding; they have retained a client, possibly gained more customers and have a reference if needed. And the service cost the organisation no more.
So here’s 3 ideas
In an attempt to save money, businesses cut costs by downsizing. Human resources and staffing departments experience these times also, whether it is a hiring freeze or just a slow business period. Onc
I’m constantly interacting with organisations as a customer, either shopping or in my business life where I’m left thinking “if only they’d done….”, or “why didn’t they tell me...” In other words my experience as a customer is not as I would like and I’m left dissatisfied.
That organisation now has an unhappy customer, who possibly hasn’t complained (so they may not even know that I’m dissatisfied) but I’ll probably share that bad experience with others and may not shop there again. A costly mistake!
On the other hand, however if I experience outstanding service, (because it’s unusual) I’ll be delighted. I’ll tell everyone I meet, I’ll certainly shop there again, I’ll make recommendations and if asked I’ll even give referrals.
Let’s look at these two scenarios
In the first, the organisation has delivered bad service and as a result has lost a client and possible numerous new customers.
In the second, the service was outstanding; they have retained a client, possibly gained more customers and have a reference if needed. And the service cost the organisation no more.
So here’s 3 ideas t
In times of high unemployment and fewer job opportunities, there are some curious trends that develop. As job seekers flood into competition for fewer jobs, some employers seem to develop an attitude
That organisation now has an unhappy customer, who possibly hasn’t complained (so they may not even know that I’m dissatisfied) but I’ll probably share that bad experience with others and may not shop there again. A costly mistake!
On the other hand, however if I experience outstanding service, (because it’s unusual) I’ll be delighted. I’ll tell everyone I meet, I’ll certainly shop there again, I’ll make recommendations and if asked I’ll even give referrals.
Let’s look at these two scenarios
In the first, the organisation has delivered bad service and as a result has lost a client and possible numerous new customers.
In the second, the service was outstanding; they have retained a client, possibly gained more customers and have a reference if needed. And the service cost the organisation no more.
So here’s 3 ideas
Do they think you add value? Do they say you care enough about their business? Do they see you as part of their team? If the answer is maybe, or you don’t know the answer, it’s time to make some cha
On the other hand, however if I experience outstanding service, (because it’s unusual) I’ll be delighted. I’ll tell everyone I meet, I’ll certainly shop there again, I’ll make recommendations and if asked I’ll even give referrals.
Let’s look at these two scenarios
In the first, the organisation has delivered bad service and as a result has lost a client and possible numerous new customers.
In the second, the service was outstanding; they have retained a client, possibly gained more customers and have a reference if needed. And the service cost the organisation no more.
So here’s 3 ideas
Things can change fast!Tactics will probably no longer dominate the public relations plan. Instead, when needed, they’ll hopefully assume their properly limited role as the primary means f
Let’s look at these two scenarios
In the first, the organisation has delivered bad service and as a result has lost a client and possible numerous new customers.
In the second, the service was outstanding; they have retained a client, possibly gained more customers and have a reference if needed. And the service cost the organisation no more.
So here’s 3 ideas
Before going for a job interview, it is important to prepare for it. I know it sounds obvious but you have no idea how many job applicants do not do any homework in regards to the company they are appl
In the second, the service was outstanding; they have retained a client, possibly gained more customers and have a reference if needed. And the service cost the organisation no more.
So here’s 3 ideas to help you deliver better service
1) Make sure that you communicate with you clients, tell them what your doing, why your doing it and when you’ve done it.
2) If you commit to do something, make sure you do it.
3) Go the extra mile – under commit and over deliver.
More ideas next time.
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