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    Most people disrespect customer service, telemarketing, and sales work; largely, because they don’t understand it, and they think it’s easy, entailing not true ability, but a “knack.”

    Unfortunately, there isn’t a school that you can attend that will teach respect. This is supposed to happen in one’s upbringing, along with its behav

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    I was having a conversation with a couple of prospects the other day.

    The afternoon sunlight cascaded through their ground floor conference room, but it was the only source of illumination in the place.

    Otherwise, we could have been in a cave, tens of thousands of years ago—this is how primitive the conversation was.

    After I assessed the lack of quality in the script they’re using for handling inbound sales prospects, one of them snapped:

    “I can get anybody to write a script!”

    Of course, that’s exactly what you did. You got just anybody to write the current version, and that’s why:

    (1) It is not producing results, enough conversions of inquiries to appointments;

    (2) Your people aren’t using it, because it doesn’t flow, like natural conversation; and

    (3) You’re shopping for professional help, right now. If the script was good, or you were effective at putting it to work, and managing your folks so they performed it consistently and well, I wouldn’t be sitting here, right?

    Before you get the idea that all my prospects are stupid, let me say quite clearly, they aren’t. Usually, they’re quite successful, and their problem isn’t intelligence.

    It’s DISRESPECT.

    As my professor, famed management guru Peter F. Drucker said: “We won’t succeed in any area that we don’t respect.”

    Frame these words!

    Most people disrespect customer service, telemarketing, and sales work; largely, because they don’t understand it, and they think it’s easy, entailing not true ability, but a “knack.”

    Unfortunately, there isn’t a school that you can attend that will teach respect. This is supposed to happen in one’s upbringing, along with its behavi

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    assessed the lack of quality in the script they’re using for handling inbound sales prospects, one of them snapped:

    “I can get anybody to write a script!”

    Of course, that’s exactly what you did. You got just anybody to write the current version, and that’s why:

    (1) It is not producing results, enough conversions of inquiries to appointments;

    (2) Your people aren’t using it, because it doesn’t flow, like natural conversation; and

    (3) You’re shopping for professional help, right now. If the script was good, or you were effective at putting it to work, and managing your folks so they performed it consistently and well, I wouldn’t be sitting here, right?

    Before you get the idea that all my prospects are stupid, let me say quite clearly, they aren’t. Usually, they’re quite successful, and their problem isn’t intelligence.

    It’s DISRESPECT.

    As my professor, famed management guru Peter F. Drucker said: “We won’t succeed in any area that we don’t respect.”

    Frame these words!

    Most people disrespect customer service, telemarketing, and sales work; largely, because they don’t understand it, and they think it’s easy, entailing not true ability, but a “knack.”

    Unfortunately, there isn’t a school that you can attend that will teach respect. This is supposed to happen in one’s upbringing, along with its behav

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    Internet Marketing is the strategy and technique applied on the Internet to support a website’s overall online marketing objective. Internet marketing is other wise known as Online Marketing, it is the use of Internet to broadcast i
    to appointments;

    (2) Your people aren’t using it, because it doesn’t flow, like natural conversation; and

    (3) You’re shopping for professional help, right now. If the script was good, or you were effective at putting it to work, and managing your folks so they performed it consistently and well, I wouldn’t be sitting here, right?

    Before you get the idea that all my prospects are stupid, let me say quite clearly, they aren’t. Usually, they’re quite successful, and their problem isn’t intelligence.

    It’s DISRESPECT.

    As my professor, famed management guru Peter F. Drucker said: “We won’t succeed in any area that we don’t respect.”

    Frame these words!

    Most people disrespect customer service, telemarketing, and sales work; largely, because they don’t understand it, and they think it’s easy, entailing not true ability, but a “knack.”

    Unfortunately, there isn’t a school that you can attend that will teach respect. This is supposed to happen in one’s upbringing, along with its behav

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    p>

    Before you get the idea that all my prospects are stupid, let me say quite clearly, they aren’t. Usually, they’re quite successful, and their problem isn’t intelligence.

    It’s DISRESPECT.

    As my professor, famed management guru Peter F. Drucker said: “We won’t succeed in any area that we don’t respect.”

    Frame these words!

    Most people disrespect customer service, telemarketing, and sales work; largely, because they don’t understand it, and they think it’s easy, entailing not true ability, but a “knack.”

    Unfortunately, there isn’t a school that you can attend that will teach respect. This is supposed to happen in one’s upbringing, along with its behav

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    Most people disrespect customer service, telemarketing, and sales work; largely, because they don’t understand it, and they think it’s easy, entailing not true ability, but a “knack.”

    Unfortunately, there isn’t a school that you can attend that will teach respect. This is supposed to happen in one’s upbringing, along with its behavioral manifestation: good manners.

    As long as people disrespect the work I’ve described above, they’ll be powerless to improve it.

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