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Atricle Dump - Franchise Opportunity - 5 Questions To Ask About The Franchise
“Ask, and you shall receive”, a biblical principal that offers some of the best sales advice for beginning salespeople and experienced sales professionals alike. The best sales presentation imaginable generally will not yield the desired results unless the salesperson asks for the business.Is this advice just for persons who make their living offering products and services to others for a commission? Yes, of course, but it is actually for all of us. After all, everybody sells! Surprised? Everybody does sell, although many people may not realize it at the time or think of themselves as salespeople. We sell ourselves and our ideas everyday.In the job interview setting, we are selling the potential employer as to why we are the best person for the job. The boy who desires to date the girl he is enamored with must sell her as to the benefits of going out with him. The man proposing marriage to his sweetheart is selling her as to the lifelong benefits of being with him only. We all sell, in one manner or another, although possibly not in the traditional sense.Selling, distilled down to its most basic roots, is simply the matching of benefits to nee
Some systems that provide services, won’t allow you to hire employees, while others encourage it. In the case of the systems that encourage it, you should ask about the cost of adding units in that strategy, and the training process for any new employees.
In retail environments, the leverage will come from additional locations, or physical expansion, or additional product lines, so your questions must relate to that availability, and the capital cost required to execute the strategy.
Other related questions include asking about geographic restrictions to where you can build business. Again, some Franchises ha
When you have bought a new TV you expect the plug to fit the socket. When you buy a video disk you expect it to fit your recorder. When you buy a new tire, you would like it to fit the wheel. When you write a document you want it to open on another computer with a different word processor.Yet:A video game fits only the device it is made for: Xbox, PSP, Play Station, PC and Nintendo. They are all different. Exchanging software and hardware between them is limited or even made (deliberately) impossible.But, on the other hand:XML is a new standard that has been developed to facilitate the exchange of information through the internet. Before the internet, companies also did exchange information but by means of a much more closed and exclusive Electronic Data Interface (EDI) format. Web services are also going into the direction of a standardized way to deliver an automated function. Agreed by the web world and therefore a powerful medium to exchange services.Before we are able to examine the importance of standards and the way they affect our lives we should search for specific characteristics of each standard. This could be done by
A Franchise strategy allows the Franchisor to penetrate, develop, and dominate markets on a simultaneous basis. A Franchise system also allows for each individual Franchisee to own their very own business, and yet participate in, and garner value from, a proven Franchise system.
A good Franchise system allows the Franchise Company to gain market share quickly, which serves as a barrier to competition, and helps build the Brand, which in turn creates exponential value for all stakeholders – including each Franchisee.
So how do you identify a good Franchise system? Well it makes sense that if you want to find out about strategies, culture, and compatibility, then you should ask the right questions. The answers can then be assessed to determine if the fit is right.
The following discussion covers five questions that should always be asked by the Franchise Candidate. If a Franchisor is either unwilling, or unprepared, to answer these questions, it should be a strong indicator that the fit may not be right.
How Big Is The Market?
The Franchisor should have a good handle on the available market for the product or service that you will be offering as a Franchisee. Presumably the Franchisor has done extensive research on the current market size, as well as the potential market size for the future.
The Franchisor should be willing to share that information with you so you can assess the data to make sure that the opportunity is going to be of sufficient size to satisfy your own goals. You may have to sign a non-disclosure agreement first, but the information is important to you, so it must be assessed. The whole idea of Franchising is to ensure that the goals and dreams of the Franchisee, and those of the Franchisor, are unified. If the market availability will allow for strategies to be implemented by you, which are consistent with your goals, and those penetration goals are congruent with the Franchisor’s goals, then all is good.
If it’s a long-standing and stable market, then there should be plenty of statistics to back up that conclusion. If it’s a new and burgeoning market, there should be analysis that you can assess to give you a comfort level that you, together with Franchisor, can go get a significant share. If it’s a fad market, or limited life market, then the strategies should reflect that, as should the agreements.
The caution is that if the Franchisor is wishy-washy about the market, or is unwilling to discuss the issue in depth with you, that should be a significant warning sign.
Who are The Competitors?
The Franchisor should have a good understanding about the competition, and how much market share they command. It doesn’t matter how big a market is if it’s completely saturated, unless the Franchisor has specific strategies to eat someone else’s lunch.
The Franchisor should be able to talk to you about specific competitors, what their strategies have been, what they will likely be in the future, and how the Franchise system intends to penetrate that market.
The Franchisor should also be willing to discuss the future competitor that may appear on the horizon. They may not be willing to disclose their specific strategies about dealing with that eventuality – at least not without erasing your memory after the discussion. However, a general discussion about the issue should give you some solace that they have thought about their approach, and that you feel comfortable with their preparedness.
Again, if the Franchisor is not sufficiently prepared to discuss current competition, as well as future competition, then warning bells should go off.
Is The Franchise Scalable?
This issue relates to your own targets, as they all do. If you want to grow a your business to leverage the Franchise process in multiple locations, or by leveraging the results of a number of employees, or by any other criteria appropriate for the business, does the Franchisor allow for that growth? If leverage is one of your goals, and the means and market are available in the Franchise system, what is the cost of that leverage?
Some systems that provide services, won’t allow you to hire employees, while others encourage it. In the case of the systems that encourage it, you should ask about the cost of adding units in that strategy, and the training process for any new employees.
In retail environments, the leverage will come from additional locations, or physical expansion, or additional product lines, so your questions must relate to that availability, and the capital cost required to execute the strategy.
Other related questions include asking about geographic restrictions to where you can build business. Again, some Franchises hav
Recently some televised sports events have begun using a system that makes billboards in stadiums appear to have ads they don't really have. The process is something like a digital version of chrome key, but it's much more powerful. In the next few years this technology will become even more powerful, and also considerably cheaper, opening up new opportunities for advertisers on the Internet, and raising a number of interesting issues in the process.While broadcast media is subject to regulations requiring a clear separation between content and advertisement, no such restrictions apply to Internet based media. In addition, only a handful of films, like Citizen Kane, have contractual protection from any kind of after the fact modification of content. As a result, advertisers on the Internet will be able to integrate their product into programming to a degree not possible since the golden age of radio.It may be limited to billboards now, but in a few years new digital video technology will be able to seamlessly a replace any product being used by an actor in a movie or TV episode, including items held or worn, even if the actor is moving. Given the rev
The following discussion covers five questions that should always be asked by the Franchise Candidate. If a Franchisor is either unwilling, or unprepared, to answer these questions, it should be a strong indicator that the fit may not be right.
How Big Is The Market?
The Franchisor should have a good handle on the available market for the product or service that you will be offering as a Franchisee. Presumably the Franchisor has done extensive research on the current market size, as well as the potential market size for the future.
The Franchisor should be willing to share that information with you so you can assess the data to make sure that the opportunity is going to be of sufficient size to satisfy your own goals. You may have to sign a non-disclosure agreement first, but the information is important to you, so it must be assessed. The whole idea of Franchising is to ensure that the goals and dreams of the Franchisee, and those of the Franchisor, are unified. If the market availability will allow for strategies to be implemented by you, which are consistent with your goals, and those penetration goals are congruent with the Franchisor’s goals, then all is good.
If it’s a long-standing and stable market, then there should be plenty of statistics to back up that conclusion. If it’s a new and burgeoning market, there should be analysis that you can assess to give you a comfort level that you, together with Franchisor, can go get a significant share. If it’s a fad market, or limited life market, then the strategies should reflect that, as should the agreements.
The caution is that if the Franchisor is wishy-washy about the market, or is unwilling to discuss the issue in depth with you, that should be a significant warning sign.
Who are The Competitors?
The Franchisor should have a good understanding about the competition, and how much market share they command. It doesn’t matter how big a market is if it’s completely saturated, unless the Franchisor has specific strategies to eat someone else’s lunch.
The Franchisor should be able to talk to you about specific competitors, what their strategies have been, what they will likely be in the future, and how the Franchise system intends to penetrate that market.
The Franchisor should also be willing to discuss the future competitor that may appear on the horizon. They may not be willing to disclose their specific strategies about dealing with that eventuality – at least not without erasing your memory after the discussion. However, a general discussion about the issue should give you some solace that they have thought about their approach, and that you feel comfortable with their preparedness.
Again, if the Franchisor is not sufficiently prepared to discuss current competition, as well as future competition, then warning bells should go off.
Is The Franchise Scalable?
This issue relates to your own targets, as they all do. If you want to grow a your business to leverage the Franchise process in multiple locations, or by leveraging the results of a number of employees, or by any other criteria appropriate for the business, does the Franchisor allow for that growth? If leverage is one of your goals, and the means and market are available in the Franchise system, what is the cost of that leverage?
Some systems that provide services, won’t allow you to hire employees, while others encourage it. In the case of the systems that encourage it, you should ask about the cost of adding units in that strategy, and the training process for any new employees.
In retail environments, the leverage will come from additional locations, or physical expansion, or additional product lines, so your questions must relate to that availability, and the capital cost required to execute the strategy.
Other related questions include asking about geographic restrictions to where you can build business. Again, some Franchises ha
Does it make sense for an aircraft washing, cleaning and detailing service to look to Fixed Based Operators for washing contracts? Indeed it does, as often FBOs or Fixed Based Operators will have available aircraft washing services to customers and then wish to control costs by contracting it out to someone else.Recently I was asked if it made sense to contract with FBOs as part of an aircraft washing business and was told by a new aircraft washing service industry start-up if this at all made any sense?Yes I agree and have contracted the cleaning from many FBOs, generally due to short labor supplies and their high insurance costs to add a rider on the policy to clean the aircraft too. At one time our company sold franchises for those wishing to start aircraft cleaning services, although now we are not selling franchises in the USA, due to the over regulation of the Franchising Industry.It does not make sense, too many rules, too many Lawyers for such a simplistic business. But since it is a lucrative business it makes more sense to put in company owned units and one thing we always look for is FBOs as potential customers or sub-contract their
If it’s a long-standing and stable market, then there should be plenty of statistics to back up that conclusion. If it’s a new and burgeoning market, there should be analysis that you can assess to give you a comfort level that you, together with Franchisor, can go get a significant share. If it’s a fad market, or limited life market, then the strategies should reflect that, as should the agreements.
The caution is that if the Franchisor is wishy-washy about the market, or is unwilling to discuss the issue in depth with you, that should be a significant warning sign.
Who are The Competitors?
The Franchisor should have a good understanding about the competition, and how much market share they command. It doesn’t matter how big a market is if it’s completely saturated, unless the Franchisor has specific strategies to eat someone else’s lunch.
The Franchisor should be able to talk to you about specific competitors, what their strategies have been, what they will likely be in the future, and how the Franchise system intends to penetrate that market.
The Franchisor should also be willing to discuss the future competitor that may appear on the horizon. They may not be willing to disclose their specific strategies about dealing with that eventuality – at least not without erasing your memory after the discussion. However, a general discussion about the issue should give you some solace that they have thought about their approach, and that you feel comfortable with their preparedness.
Again, if the Franchisor is not sufficiently prepared to discuss current competition, as well as future competition, then warning bells should go off.
Is The Franchise Scalable?
This issue relates to your own targets, as they all do. If you want to grow a your business to leverage the Franchise process in multiple locations, or by leveraging the results of a number of employees, or by any other criteria appropriate for the business, does the Franchisor allow for that growth? If leverage is one of your goals, and the means and market are available in the Franchise system, what is the cost of that leverage?
Some systems that provide services, won’t allow you to hire employees, while others encourage it. In the case of the systems that encourage it, you should ask about the cost of adding units in that strategy, and the training process for any new employees.
In retail environments, the leverage will come from additional locations, or physical expansion, or additional product lines, so your questions must relate to that availability, and the capital cost required to execute the strategy.
Other related questions include asking about geographic restrictions to where you can build business. Again, some Franchises ha
I often wonder why some professionals complain about not having enough people to call on. Then I hear moans and groans of not making enough money, and that business is slow. Now I'm not doubting that these people are making calls and asking for referrals, any good agent or investment rep knows that is what it takes. I am amazed, however, at the lack of simple marketing and advertising conducted by people running what they call a business. An advisor asked me once how he could get more prospects. After telling me what he was doing, I encouraged him to keep it up, but to quit being cheap. There was no website or proactive mailing campaign. I asked if any sort of appreciation event had taken place, and the answer was no. He wasn't even listed in the Yellow Pages and had never placed an ad in the newspaper or local magazine. And I know that this professional gives great service and knows his stuff, but he is keeping it a secret from the rest of the world by not promoting himself or his business.Promoting yourself and your business is not selfish, it's vital to your livelihood. What's selfish is taking all of your revenue as personal income. Think of other comp
The Franchisor should be able to talk to you about specific competitors, what their strategies have been, what they will likely be in the future, and how the Franchise system intends to penetrate that market.
The Franchisor should also be willing to discuss the future competitor that may appear on the horizon. They may not be willing to disclose their specific strategies about dealing with that eventuality – at least not without erasing your memory after the discussion. However, a general discussion about the issue should give you some solace that they have thought about their approach, and that you feel comfortable with their preparedness.
Again, if the Franchisor is not sufficiently prepared to discuss current competition, as well as future competition, then warning bells should go off.
Is The Franchise Scalable?
This issue relates to your own targets, as they all do. If you want to grow a your business to leverage the Franchise process in multiple locations, or by leveraging the results of a number of employees, or by any other criteria appropriate for the business, does the Franchisor allow for that growth? If leverage is one of your goals, and the means and market are available in the Franchise system, what is the cost of that leverage?
Some systems that provide services, won’t allow you to hire employees, while others encourage it. In the case of the systems that encourage it, you should ask about the cost of adding units in that strategy, and the training process for any new employees.
In retail environments, the leverage will come from additional locations, or physical expansion, or additional product lines, so your questions must relate to that availability, and the capital cost required to execute the strategy.
Other related questions include asking about geographic restrictions to where you can build business. Again, some Franchises ha
I was in the car leasing business straight out of college and I did well, but I had a rough time with a memorable customer.He asked me to get him a white Chevy wagon. Nothing fancy, just some air conditioning, and if it had power windows, that was fine.What he didn’t know was at my firm we simply didn’t put out stripped down vehicles, for at least a few reasons.First, as used cars two, three and four years later, they wouldn’t be attractive to resale buyers. They’d remain unsold for long periods, and that loses money in depreciation and flooring costs.Secondly, when it comes to leasing, your rate will not increase substantially, if at all if you have power windows, a good sound system, custom wheel covers, and the like.These items bring up a car’s value on resale, so without going into the math, your monthly lease payment stays in the same range if you have the goodies or not; and of course having them makes driving more pleasurable.My customer wanted a stripped Chevy, so I found the least fancy one the company would buy and I delivered it to him.He nearly shrieked: “That’s not white; it’s P--- yellow!”It was
Some systems that provide services, won’t allow you to hire employees, while others encourage it. In the case of the systems that encourage it, you should ask about the cost of adding units in that strategy, and the training process for any new employees.
In retail environments, the leverage will come from additional locations, or physical expansion, or additional product lines, so your questions must relate to that availability, and the capital cost required to execute the strategy.
Other related questions include asking about geographic restrictions to where you can build business. Again, some Franchises have geographic restrictions, while others allow you to build business without reference to the map.
The important thing is to ask the questions, and understand the answers to make sure your future growth goals can be met by the system you are assessing.
What Are The Franchisor’s Growth Plans?
You may think that a Franchisor’s growth plans are not important to you once you become a Franchisee. However, there are a number of factors that illustrate that a Franchisor that has continuing growth plans will increase the value of your investment.
The opposite of growth would be shrinkage. That doesn’t sound too good does it? The middle point would be stagnation. That’s not too attractive either. So why is growth important?
One important factor is related to the penetration goal stated above. If there is room to penetrate, and the Franchisor doesn’t have strategies to meet that market, guess want will happen. Yep, competitors will penetrate, and through their growth strategies, they might eat some of your lunch. It is logically better for you that the Franchisor has growth strategies that will address that market need, and grow value in the Franchise system, as opposed to rolling out the welcome mat for competitors.
A second factor is that a normal phenomenon in Franchising is that each Franchise that is added to the system, and each new customer that is added to the system, and each new employee that is added to the system, will increase the value of the brand. Volume carries clout in price negotiation. Messages are carried by more lips. More signs, more transactions, more bank deposits, more customers, more vendors – it all translates to increased brand recognition. Increased brand recognition should translate to more business for each Franchise.
In addition, growth strategies will generally drive up the Franchise Fee. That means that if you pay $2 as a Franchise Fee, and growth strategies drive the Franchise Fee up to $5, then that becomes the base value for your Franchise because the market will pay that price. That’s a nice return on investment if it’s achieved over a reasonable timeframe, which of course is driven by the Franchisor’s growth strategies.
O.K., so there are lots of good reasons that growth is important as opposed to shrinkage or stagnation. However, you must also feel comfortable that the strategy is sensible. That’s why you need to ask the questions, and you should expect well thought out answers that makes sense to you.
What Exit Strategies Are Available?
There are many factors that should come into your analysis before becoming a Franchisee. The folly often lies in not considering this part of the equation at the very time that you are considering entry into the Franchise in the first place. That’s exactly the time when you need to give significant consideration to the value of the asset that can be created. Ongoing profitability, cashflow, and emotional fulfillment, are all important criteria in the process of making an informed business decision about becoming a Franchisee. But then so is the growth of the asset value you create, along with the ease of realizing that value at the time you intend to exit.
You need to discuss these issues with the Franchisor as you consider the Franchise opportunity. If the Franchisor isn’t willing to discuss these issues, then it may mean that there isn’t a solid basis for asset growth, and current profitability is the only consideration. You have to determine how important this particular part of the equation is for you. The important part is to ask the question so you can assess the response in terms of your own goals and dreams.
There are many more questions that must be asked of the Franchisor. These five questions will give you a good basis to understand the general strategies and thoughts of the Franchisor. That way you can determine if you have unified thinking, and if that answer is affirmative, then you can craft more specific questions about the system.
To receive a free copy of an E-Book titled ‘Franchise Opportunity – Making The Right Decision’ by Dennis Schooley, email
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