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Atricle Dump - Perception: What Are Your Patients REALLY Hearing?
Medical billing packages are extremely complex pieces of software. The reason for this, besides the number of things that the package itself has to do, is because of the number of people who usually work within the package itself.Medical billing agencies and companies are usually massive because they have to deal with a large number of providers and carriers. Because of this, most m
When the patient calls and says they "Forgot" or "Have a meeting." or "Just want to reschedule." Is yo
Most of my practice is spent helping clients design and implement mortgage plans in concert with their overall financial plans to accumulate wealth. Many of these people are focused on saving for important life events including retirement.It is equally important to have a plan for the way we'll be taking the money out of these plans. Four thousand people a day are turning 701/2, and a
For example, lets look at broken appointments, one of the biggest problems in your practice. Last minute changes and no show appointments account for thousands of dollars a month in lost revenue for the practice!
Are you sending signals to your patients that it's all right to break appointments?
When the patient calls and says they "Forgot" or "Have a meeting." or "Just want to reschedule." Is yo
Shredding has recently become a whole lot more popular. Why is that? In two words: identity theft. Identity theft is the fastest growing crime in the U.S. And what is worse for homeowners and small businesses is that, with recent court decisions and legislation, sometimes you can be held at fault along with the thief.There's now a law in effect that if you employ even one person, even
For example, lets look at broken appointments, one of the biggest problems in your practice. Last minute changes and no show appointments account for thousands of dollars a month in lost revenue for the practice!
Are you sending signals to your patients that it's all right to break appointments?
When the patient calls and says they "Forgot" or "Have a meeting." or "Just want to reschedule." Is yo
Have you had it? Are you tired of the same interactions that are increasingly stressful and less productive? Have you talked to your co-workers about making a change but another month passes and nothing changed at all? Here is how you can make successful changes that will put efficiency and comfort back in strained work relationships. These ten tips on Change talking tips will help transform
Are you sending signals to your patients that it's all right to break appointments?
When the patient calls and says they "Forgot" or "Have a meeting." or "Just want to reschedule." Is yo
Customers. Clients. Patrons. These people are important to all kinds of businesses, but particularly businesses that are small. Without the investors or securities of some of the larger corporations, small businesses often rely solely on those whom they serve. This causes competition, as many small businesses find themselves fighting on separate sides in the crusade for the customer. With so
Are you sending signals to your patients that it's all right to break appointments?
When the patient calls and says they "Forgot" or "Have a meeting." or "Just want to reschedule." Is yo
You may be wondering what Barbie Marketing is... I don't blame you - the first time I heard the term, my 12 year old son was spouting it at the top of his lungs in the Mall. It didn't take me long to realize he was talking about all the girls walking around in Barbie Costumes. You know the kind, high heels, jewelry and bling bling, hair that took two hours to perfect, and clothing that came
When the patient calls and says they "Forgot" or "Have a meeting." or "Just want to reschedule." Is your response "That's OK.", "Sure, that's no problem." or simply..."How soon do you want to come back?" And then schedule them right back at the 1st available opening?
A well established practice with a scheduling coordinator who knows the patients well has a sense of "offending" the patient if they remind them of the dilemma this last minute change will make.
Nothing could be further from the truth or more harmful to the practice!
An unusually
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