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Atricle Dump - How Do You Rate on Sales Etiquette?
How-To Step Into the Wild Success Zone
Sandboxes fascinate me. You can live in a concrete jungle yet right there in the middle of city smog, metal swing sets and wooden benches is a box containing sand imported from well, who knows where?Watching children at play in those sandboxes is especially delightful. The sound of their giggles, the way they work so intently to build their castles or other castle-like architecture with such great focus they don’t see or hear what’s going on around them. Adorable. Not so adorable when you consider that as we mature into entrepreneurs, many of us treat our business
aways without learning about the business is uncouthSandboxes fascinate me. You can live in a concrete jungle yet right there in the middle of city smog, metal swing sets and wooden benches is a box containing sand imported from well, who knows where?Watching children at play in those sandboxes is especially delightful. The sound of their giggles, the way they work so intently to build their castles or other castle-like architecture with such great focus they don’t see or hear what’s going on around them. Adorable. Not so adorable when you consider that as we mature into entrepreneurs, many of us treat our business
4. Blocking the table by talking with a friend smack in front is disrespectful
5. If you need to put a cup of liquid down for a moment – do it elsewhere than on a vendor table
6. Do not put any personal belongings on a vendor’s table
7. At a meeting, ask questions at the appointed time rather than interrupting the speaker
8. Ask questions appropriate to the topic at hand
9. Personal conversations with the presenter shou
Get A Haircut And Get A Real Job
Did you recognize the sage advice of the rocker George Thorogood. It is the song about how one brother goes to school, gets a degree and goes out and gets a “good job”. The other is a rock and roll singer and his parents and friends tell him to clean up and get a real job.Of course the song goes onto say how the straight brother’s life sucks and the rocker makes millions. Can it happen this way? Of course it can, it just comes down to the basics of working hard at being great at what you do and keeping current to what the market wants.In the search for a job,
First impressions are critical and it’s imperative when you approach others that you watch their behavior. It’s a great learning tool. You will easily learn the wrong and right ways of conducting business to improve your business image.Did you recognize the sage advice of the rocker George Thorogood. It is the song about how one brother goes to school, gets a degree and goes out and gets a “good job”. The other is a rock and roll singer and his parents and friends tell him to clean up and get a real job.Of course the song goes onto say how the straight brother’s life sucks and the rocker makes millions. Can it happen this way? Of course it can, it just comes down to the basics of working hard at being great at what you do and keeping current to what the market wants.In the search for a job,
For instance, do you get upset when you attend a conference and some thoughtless person lets their cell phone ring? This person faces a dilemma; picking it up to turn it off, everyone in attendance will throw darts with their eyes; but if the person allows it to continue to ring the noise will ruin that portion of the presentation.
Have you ever been in the middle of expressing a thought just when another person interrupted to express hers? Most likely you were very frustrated and made to feel insignificant.
Today’s newsletter is a holiday gift to remind you to be aware of your presence in front of others, in order to make a better first impression. And, hopefully, this will serve to remind others to be more mindful when they come upon those of us who know better!
Making Calls:
1. When you call someone and they sound rushed, ask if they prefer to suggest a better time
2. Speaking of calling, if someone is on vacation, it would be rude to interrupt unless you know the person well and it were an emergency
3. Avoid taking calls when you are in a meeting
4. When your appointment arrives, do your best to end the phone conversation or ask to call back, acknowledging the arriving party.
Speaking to Others:
1. Do your best to look the other in the eye as each of you speaks
2. Do not watch others come and go while you are having a conversation
3. Take an active interest in what is being said
Attending Meetings, Events and Conventions:
1. Be courteous to vendors, don’t interrupt
2. Smile and say “hello” even as you are passing them by
3. Grabbing giveaways without learning about the business is uncouth
4. Blocking the table by talking with a friend smack in front is disrespectful
5. If you need to put a cup of liquid down for a moment – do it elsewhere than on a vendor table
6. Do not put any personal belongings on a vendor’s table
7. At a meeting, ask questions at the appointed time rather than interrupting the speaker
8. Ask questions appropriate to the topic at hand
9. Personal conversations with the presenter shou
Making Change Work
Shaky FoundationsWhilst over 60% of businesses will be looking to implement some form of business improvement initiative over the next 18 months, less than 1 in 4 of these change programmes will achieve any worthwhile results that are sustainable for a further 12 months post the introduction of change.This brings into focus two key problems:1. Some 40% of businesses are not planning to introduce any form of change, even though it is likely that there will be significant changes in their markets.2. Only 15% of all businesses will be successful at i
continue to ring the noise will ruin that portion of the presentation. Shaky FoundationsWhilst over 60% of businesses will be looking to implement some form of business improvement initiative over the next 18 months, less than 1 in 4 of these change programmes will achieve any worthwhile results that are sustainable for a further 12 months post the introduction of change.This brings into focus two key problems:1. Some 40% of businesses are not planning to introduce any form of change, even though it is likely that there will be significant changes in their markets.2. Only 15% of all businesses will be successful at i
Have you ever been in the middle of expressing a thought just when another person interrupted to express hers? Most likely you were very frustrated and made to feel insignificant.
Today’s newsletter is a holiday gift to remind you to be aware of your presence in front of others, in order to make a better first impression. And, hopefully, this will serve to remind others to be more mindful when they come upon those of us who know better!
Making Calls:
1. When you call someone and they sound rushed, ask if they prefer to suggest a better time
2. Speaking of calling, if someone is on vacation, it would be rude to interrupt unless you know the person well and it were an emergency
3. Avoid taking calls when you are in a meeting
4. When your appointment arrives, do your best to end the phone conversation or ask to call back, acknowledging the arriving party.
Speaking to Others:
1. Do your best to look the other in the eye as each of you speaks
2. Do not watch others come and go while you are having a conversation
3. Take an active interest in what is being said
Attending Meetings, Events and Conventions:
1. Be courteous to vendors, don’t interrupt
2. Smile and say “hello” even as you are passing them by
3. Grabbing giveaways without learning about the business is uncouth
4. Blocking the table by talking with a friend smack in front is disrespectful
5. If you need to put a cup of liquid down for a moment – do it elsewhere than on a vendor table
6. Do not put any personal belongings on a vendor’s table
7. At a meeting, ask questions at the appointed time rather than interrupting the speaker
8. Ask questions appropriate to the topic at hand
9. Personal conversations with the presenter shou
The Secrets of Instant Success
You may be thinking what does this have to do with jobseeking or finding my dream job. Well, i will tell you. I have always been of the opinion that into today's world or indeed if you are going to be successful in your career you you need to think like a business person. Gone are the days when every aspect of our lives were centralised, in the olden days our forefathers thought like business people. They went out to the farm and had to be independent, catering for themselves and their family.It was later on that we saw the advent of the social state where people beca
ion. And, hopefully, this will serve to remind others to be more mindful when they come upon those of us who know better!You may be thinking what does this have to do with jobseeking or finding my dream job. Well, i will tell you. I have always been of the opinion that into today's world or indeed if you are going to be successful in your career you you need to think like a business person. Gone are the days when every aspect of our lives were centralised, in the olden days our forefathers thought like business people. They went out to the farm and had to be independent, catering for themselves and their family.It was later on that we saw the advent of the social state where people beca
Making Calls:
1. When you call someone and they sound rushed, ask if they prefer to suggest a better time
2. Speaking of calling, if someone is on vacation, it would be rude to interrupt unless you know the person well and it were an emergency
3. Avoid taking calls when you are in a meeting
4. When your appointment arrives, do your best to end the phone conversation or ask to call back, acknowledging the arriving party.
Speaking to Others:
1. Do your best to look the other in the eye as each of you speaks
2. Do not watch others come and go while you are having a conversation
3. Take an active interest in what is being said
Attending Meetings, Events and Conventions:
1. Be courteous to vendors, don’t interrupt
2. Smile and say “hello” even as you are passing them by
3. Grabbing giveaways without learning about the business is uncouth
4. Blocking the table by talking with a friend smack in front is disrespectful
5. If you need to put a cup of liquid down for a moment – do it elsewhere than on a vendor table
6. Do not put any personal belongings on a vendor’s table
7. At a meeting, ask questions at the appointed time rather than interrupting the speaker
8. Ask questions appropriate to the topic at hand
9. Personal conversations with the presenter shou
One of the Great Truths in the Bible
Ask and ye shall receive. A well known verse directly from the Bible. So when a recent survey says 80 percent of Americans don't like their job, what are they asking? The wrong questions when they get up in the morning for starters. I have found tremendous power in the questions I ask myself when I start each day. What am I most grateful for as I start this first day of the rest of my life?What random act or acts of kindness can I sprinkle or shower onto my personal environment today? Who could I send a note of appreciation to that I haven't spoken t
e phone conversation or ask to call back, acknowledging the arriving party.Ask and ye shall receive. A well known verse directly from the Bible. So when a recent survey says 80 percent of Americans don't like their job, what are they asking? The wrong questions when they get up in the morning for starters. I have found tremendous power in the questions I ask myself when I start each day. What am I most grateful for as I start this first day of the rest of my life?What random act or acts of kindness can I sprinkle or shower onto my personal environment today? Who could I send a note of appreciation to that I haven't spoken t
Speaking to Others:
1. Do your best to look the other in the eye as each of you speaks
2. Do not watch others come and go while you are having a conversation
3. Take an active interest in what is being said
Attending Meetings, Events and Conventions:
1. Be courteous to vendors, don’t interrupt
2. Smile and say “hello” even as you are passing them by
3. Grabbing giveaways without learning about the business is uncouth
4. Blocking the table by talking with a friend smack in front is disrespectful
5. If you need to put a cup of liquid down for a moment – do it elsewhere than on a vendor table
6. Do not put any personal belongings on a vendor’s table
7. At a meeting, ask questions at the appointed time rather than interrupting the speaker
8. Ask questions appropriate to the topic at hand
9. Personal conversations with the presenter shou
Public Relations for Beverage and Bottled Water Companies
Bottled Water Companies are well advised to participate in large events and promote a strong public relations campaign. Do you run the marketing department for a bottled water company? Have you see the recent backlash from environmentalists about filling up the dumps and landfills with plastic bottles?Have you read the reports on plastics and recycling? Have you considered how to address the issues that plastic bottle caps often end up with so much bacteria on them that they defeat the safety of drinking bottled water? Have you seen how cities are fighting back saying
aways without learning about the business is uncouthBottled Water Companies are well advised to participate in large events and promote a strong public relations campaign. Do you run the marketing department for a bottled water company? Have you see the recent backlash from environmentalists about filling up the dumps and landfills with plastic bottles?Have you read the reports on plastics and recycling? Have you considered how to address the issues that plastic bottle caps often end up with so much bacteria on them that they defeat the safety of drinking bottled water? Have you seen how cities are fighting back saying
4. Blocking the table by talking with a friend smack in front is disrespectful
5. If you need to put a cup of liquid down for a moment – do it elsewhere than on a vendor table
6. Do not put any personal belongings on a vendor’s table
7. At a meeting, ask questions at the appointed time rather than interrupting the speaker
8. Ask questions appropriate to the topic at hand
9. Personal conversations with the presenter should be held afterward or scheduled for another time
Receiving Items in the Mail:
1. Let the sending party know the items were received, don’t make them call
2. Say “Thank you”
Receiving Gifts:
1. Promptly hand write a thank you note
2. In your note and voice mail – say something specific about the gift, how the thought brought you joy and that you are very appreciative
Giving Gifts: 1. The gift should be proportionate to the amount of business and within your budget
2. A thoughtful note with the gift will be kept
3. Give something you are certain the other person will like
Being treated to a restaurant meal:
1. Let the treating party choose their seat
2. Facing the window or door is usually the power seat – and the waiter will know to provide the check to that person.
3. Try to stay within the same price range of what your host orders
4. Take a cue from your host on whether to order extras such as drinks or dessert
5. Do your best to eat at the same pace as your host
6. If you aren’t certain which bread dish or glass is yours, follow these instructions: Face the palms of your hands away from you with fingers upward; touch your thumbs to the forefingers – you will see the left hand makes a small “b” and the right hand a small “d” symbolizing bread and drink – take the dishes accordingly.
7. Say “thank you” when the bill is paid
8. Offer to leave the tip
9. Send a “thank you” note after the fact
Treating others to a restaurant meal:
1. Choose the power seat to take control
2. Either offer your guest to “choose anything on the menu” or let the other party know what you are ordering.
3. Try to pay for the meal without your guest knowing the total
4. Leave a generous tip
5. Do your best to get to know your guest on a personal level too
These sales etiquette tips will hopefully help you to continually make exc
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