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  • Atricle Dump - Continuous Improvement - PDCA - The PLAN Phase

    Laser Pointer Eye Injuries and Laser Safety Eye Protection
    Laser pointers are useful when used at a business meeting to point out areas of interest on a chart or graph, and very amusing when the kitty chases them around the floor. But, innocuous as they seem, even the weakest of laser pointers can do damage if the eye is exposed to them directly for a length of time.Visual disturbances and sometimes damage of the retina or cornea can develop from exposure to a laser pointer. Though it may seem silly, eye protection may be necessary to avoid injuries that arise from exposure to laser pointers. There is nothing funny about loss of vision caused by ‘playing’ with a laser pointer, so handle them carefully and use them only as intended.Proper eyewear can filter the laser wavele
  • Current measures of success
  • Direct feedback
  • Your own observations
  • Results from team's previous brainstorming session(s)
  • STEP 1 Identify Problem or Opportunity

  • Determine problem area or opportunity
  • Define what should happen, what we want to achieve
  • Define the current situation clearly and honestly
  • Determine the discrepancy or shortfall
  • Select your measurable goal(s)
  • Define the problem or opportunity in a statement form in order to brainstorm potential causes to the problem or potential means to achieve the opportunity.
  • Note 1<

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    Let's start by a quick recap of the main article...

    Make Continuous Improvement One Of Your Goals - As Soon As You Possibly Can (ID: 74077)
    ----------------------------------------------------------------

    What Is An Improvement Cycle?

    "Everything we do is a process, every process has a customer"

    The Improvement Cycle is a highly disciplined and rigorous approach to problem solving using the Plan, Do, Check, Act (PDCA) methodology developed by Dr. W. Edwards Deming.

    The Improvement Cycle consists of seven steps, 3 in the Plan phase, 1 in the Do phase, 1 in the Check phase, and 2 in the Act phase.

    The PDCA cycle needs to be used in a continuous manner, select your theme or project, assess the current situation, plan and implement your solutions, check the effects of your changes, standardise on your new improved process, and plan for future improvements – the cycle continues.

    ----------------------------------------------------------------

    Ready to take a look at the 3 detailed steps in the PLAN phase?

    ---SIDEBAR---

    Although a certain amount of value and benefit may be derived from implementing part of the PDCA improvement process, a far greater benefit will be achieved by sticking to the process and following all 4 phases as best you can. this is especially important when involving internal and/or external team members.

    ---END SIDEBAR---

    The critical part of the Plan phase is to get to the point where we can choose where to make improvements or what opportunity to run with and how success will be measured.

    “Insanity: doing the same thing over

    and over again and expecting different

    results.“ Einstein

    Whether deciding this on our own or as part of a team, there will be a time when we need to be able to communicate what the plan is and why it is in place. It may go in a report, recommendation for management approval, basis for raising funding, showing our customers that we have listened to them and we are acting on it.

    Please don't be vague here. Time taken now will be more than well spent. The clearer we are about the plans purpose and the direction we wish to take, the greater the buy-in will be by all concerned. Moreover, it gives us the foundation for good, solid communication.

    O.K. How to get started...

    Why are we here? What has given us the idea for a new project? What is telling us that we need to improve?

    Perhaps it's...

  • Customer survey information
  • Results from previous analysis
  • Current measures of success
  • Direct feedback
  • Your own observations
  • Results from team's previous brainstorming session(s)
  • STEP 1 Identify Problem or Opportunity

  • Determine problem area or opportunity
  • Define what should happen, what we want to achieve
  • Define the current situation clearly and honestly
  • Determine the discrepancy or shortfall
  • Select your measurable goal(s)
  • Define the problem or opportunity in a statement form in order to brainstorm potential causes to the problem or potential means to achieve the opportunity.
  • Note 1 Beginning a Six Sigma Initiative
    You cannot have a project-specific vision when beginning a Six Sigma initiative. It is essential that you develop a perspective with a comprehensive and an all-encompassing viewpoint that reaches out of the scope of the project on hand.Begin the Project Selection with the Right InitiativeSelect the project for Six Sigma implementation after weighing priorities. This does not mean that you should dive at the most pressing problem first without looking at constraints. Here is a brief guideline for project selection as initiation of Six Sigma.1. Not all projects incur or help save same amounts of money. This infers that apart from monetary considerations, you should look at weighted aspects such as simplifying draconi

    DCA cycle needs to be used in a continuous manner, select your theme or project, assess the current situation, plan and implement your solutions, check the effects of your changes, standardise on your new improved process, and plan for future improvements – the cycle continues.

    ----------------------------------------------------------------

    Ready to take a look at the 3 detailed steps in the PLAN phase?

    ---SIDEBAR---

    Although a certain amount of value and benefit may be derived from implementing part of the PDCA improvement process, a far greater benefit will be achieved by sticking to the process and following all 4 phases as best you can. this is especially important when involving internal and/or external team members.

    ---END SIDEBAR---

    The critical part of the Plan phase is to get to the point where we can choose where to make improvements or what opportunity to run with and how success will be measured.

    “Insanity: doing the same thing over

    and over again and expecting different

    results.“ Einstein

    Whether deciding this on our own or as part of a team, there will be a time when we need to be able to communicate what the plan is and why it is in place. It may go in a report, recommendation for management approval, basis for raising funding, showing our customers that we have listened to them and we are acting on it.

    Please don't be vague here. Time taken now will be more than well spent. The clearer we are about the plans purpose and the direction we wish to take, the greater the buy-in will be by all concerned. Moreover, it gives us the foundation for good, solid communication.

    O.K. How to get started...

    Why are we here? What has given us the idea for a new project? What is telling us that we need to improve?

    Perhaps it's...

  • Customer survey information
  • Results from previous analysis
  • Current measures of success
  • Direct feedback
  • Your own observations
  • Results from team's previous brainstorming session(s)
  • STEP 1 Identify Problem or Opportunity

  • Determine problem area or opportunity
  • Define what should happen, what we want to achieve
  • Define the current situation clearly and honestly
  • Determine the discrepancy or shortfall
  • Select your measurable goal(s)
  • Define the problem or opportunity in a statement form in order to brainstorm potential causes to the problem or potential means to achieve the opportunity.
  • Note 1<

    Office Design Tips
    Wherever you work, at a home office or at a work office, your office working experience depends entirely on its design and productivity. If you ask any experts, they will tell you that your office environment and ambience can tell a lot about your efficiency and productivity. A bad office design and an insipid office environment may dampen your spirit and seriously curtain your overall productivity. You may not have the required budget and necessary time to carry out a detailed office renovation work. Nevertheless, you can also make minor adjustments in your present setting to improve your working efficiency.Here are some of the practical tips to boost your efficiency and overall productivity:1. Make public your products
    best you can. this is especially important when involving internal and/or external team members.

    ---END SIDEBAR---

    The critical part of the Plan phase is to get to the point where we can choose where to make improvements or what opportunity to run with and how success will be measured.

    “Insanity: doing the same thing over

    and over again and expecting different

    results.“ Einstein

    Whether deciding this on our own or as part of a team, there will be a time when we need to be able to communicate what the plan is and why it is in place. It may go in a report, recommendation for management approval, basis for raising funding, showing our customers that we have listened to them and we are acting on it.

    Please don't be vague here. Time taken now will be more than well spent. The clearer we are about the plans purpose and the direction we wish to take, the greater the buy-in will be by all concerned. Moreover, it gives us the foundation for good, solid communication.

    O.K. How to get started...

    Why are we here? What has given us the idea for a new project? What is telling us that we need to improve?

    Perhaps it's...

  • Customer survey information
  • Results from previous analysis
  • Current measures of success
  • Direct feedback
  • Your own observations
  • Results from team's previous brainstorming session(s)
  • STEP 1 Identify Problem or Opportunity

  • Determine problem area or opportunity
  • Define what should happen, what we want to achieve
  • Define the current situation clearly and honestly
  • Determine the discrepancy or shortfall
  • Select your measurable goal(s)
  • Define the problem or opportunity in a statement form in order to brainstorm potential causes to the problem or potential means to achieve the opportunity.
  • Note 1<

    Vending Machines For Sale - The Best Place to Start
    Are you looking for vending machines for sale? You are aware that advertisements about vending machines are not like any other ads that you might normally find anywhere. Even in classified ads, are rare. Nevertheless, there are great opportunities for you if you are willing to use the internet to find a vending machine for sale.Some of the online businesses that sell vending machines have an established record in business and you can choose the vending machine you need. The sales clerks will assist you in choosing which vending machine is made of the best quality and is at the right price.It is very practical for you to choose a used vending machine that is for sale. If you do not have a large budget to start your busines
    gement approval, basis for raising funding, showing our customers that we have listened to them and we are acting on it.

    Please don't be vague here. Time taken now will be more than well spent. The clearer we are about the plans purpose and the direction we wish to take, the greater the buy-in will be by all concerned. Moreover, it gives us the foundation for good, solid communication.

    O.K. How to get started...

    Why are we here? What has given us the idea for a new project? What is telling us that we need to improve?

    Perhaps it's...

  • Customer survey information
  • Results from previous analysis
  • Current measures of success
  • Direct feedback
  • Your own observations
  • Results from team's previous brainstorming session(s)
  • STEP 1 Identify Problem or Opportunity

  • Determine problem area or opportunity
  • Define what should happen, what we want to achieve
  • Define the current situation clearly and honestly
  • Determine the discrepancy or shortfall
  • Select your measurable goal(s)
  • Define the problem or opportunity in a statement form in order to brainstorm potential causes to the problem or potential means to achieve the opportunity.
  • Note 1<

    Avoiding Office Interruptions
    Common office interruptions, such as phone calls or visits from co-workers, can lessen your productivity. These interruptions are especially menacing when on a deadline. By following some key steps, you can keep office distractions at bay and get your work done on time.1) Take Advantage of Voice Mail. Phone calls are important to every job; however, when on a deadline, let the call go into voice mail. When you answer a phone call, your mind wanders from the task at hand. Unless you are waiting for an important call, when on deadline let the machine get it. Returning phone calls is easy, while returning to your train of thought is not.2) Do Not Disturb. Chatting with co-workers is the most common office "time-sucker
  • Current measures of success
  • Direct feedback
  • Your own observations
  • Results from team's previous brainstorming session(s)
  • STEP 1 Identify Problem or Opportunity

  • Determine problem area or opportunity
  • Define what should happen, what we want to achieve
  • Define the current situation clearly and honestly
  • Determine the discrepancy or shortfall
  • Select your measurable goal(s)
  • Define the problem or opportunity in a statement form in order to brainstorm potential causes to the problem or potential means to achieve the opportunity.
  • Note 1

    Remember 'SMART' goals and objectives - Specific, Measurable, Achievable, Realistic, Timed (timescales to achieve).

    Quoted often, the 'SMART' format definitely works although not always easy to use. Take as many tries as it needs to be as clear as possible. This is step one of seven - get this right, and the rest follows.

    STEP 2 Investigation

  • Brainstorm possible causes to the problem
  • Gather and analyze data related to the problem e.g. Sales by Region, Seasonality, Refunds, Returns, Questionnaires
  • Select most likely causes
  • Draw a Cause and Effect Diagram (Fishbone), select major categories and transfer likely causes grouped under these categories.
  • Establish the cause and effect relationship
  • Gather more data if necessary to verify likely causes
  • Keep asking ‘WHY’ until the true root cause(s) of the problem have been identified.
  • Note 2

    If using Cause and Effect in a 'positive' way, e.g. if the desired effect is the successful start of a new venture or the successful completion of a new project, the causes will be the indivual people, things, events etc. that result in the desired outcome.

    Note 3

    Great Tip! Before and After...

    Once the desired outcome has been achieved either in full or in part, use the first Cause and Effect diagram as a base and then do a second one to show which 'causes' gave the achieved result.

    In the spirit of PDCA and Continuous Improvement, this forms the starting point of the next cycle

    STEP 3 Develop Plan

  • Think creatively to determine the best approach and best possible corrective actions
  • Make sure each action can be measured and is measured
  • Make sure each action is deadlined
  • How will you measure?, When will you measure? Who will measure?
  • Repeat the process for each Cause and Effect category if necessary
  • Develop your implementation plan and publish it.
  • Note 4

    We all know or should know that plans are NOT edicts.

    No-Brainer

    If we have had the foresight to involve those who will be responsible for the doing in the planning, they are far more likely to support it and help with it's communication.

    Two Powerful Problem Solving / Decision Making Tools

    SWOT analysis

    (Strengths, Weaknesses, Opportunities, Threats)

    Force Field analysis

    (the strength of what's working for us and what's working against us).

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