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    to put up with him.

    Moe was particularly problematic during meetings. He diverted agendas, disrupted meeting topics, and wasted tremendous amounts of time. Despite all this, Mo

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    At the offices of one of my clients there was a fellow who I’ll call “Moe.” Moe was your typical pontificator. At any time we saw Moe he was standing outside of someone’s cubicle or sitting on someone’s office, coffee cup in hand, waxing poetic about the latest dumb decision management made, the idiots that run his division, or last night’s baseball game. Moe had an opinion on everything and was very free about letting you know every detail of his opinion. There was no such thing as a five-minute conversation with Moe. Unless you excused yourself for whatever reason you were there for at least fifteen minutes listening to his philosophy. The problem was that Moe was friends with the person managing our contract so we had to put up with him.

    Moe was particularly problematic during meetings. He diverted agendas, disrupted meeting topics, and wasted tremendous amounts of time. Despite all this, Moe

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    sitting on someone’s office, coffee cup in hand, waxing poetic about the latest dumb decision management made, the idiots that run his division, or last night’s baseball game. Moe had an opinion on everything and was very free about letting you know every detail of his opinion. There was no such thing as a five-minute conversation with Moe. Unless you excused yourself for whatever reason you were there for at least fifteen minutes listening to his philosophy. The problem was that Moe was friends with the person managing our contract so we had to put up with him.

    Moe was particularly problematic during meetings. He diverted agendas, disrupted meeting topics, and wasted tremendous amounts of time. Despite all this, Mo

    Problem-Solving Success Tip: Define the Problem First
    Define the Problem First. It seems obvious, but how many times have we gone to a problem-solving meeting and the discussion started with either whose fault was it or an assertion about the proper solution?Explain what the problem is—what went wrong, what are the symptoms, what is the impact on your business and your customer’s business. These are the things that someone knows at this point in the problem solving process.
    an opinion on everything and was very free about letting you know every detail of his opinion. There was no such thing as a five-minute conversation with Moe. Unless you excused yourself for whatever reason you were there for at least fifteen minutes listening to his philosophy. The problem was that Moe was friends with the person managing our contract so we had to put up with him.

    Moe was particularly problematic during meetings. He diverted agendas, disrupted meeting topics, and wasted tremendous amounts of time. Despite all this, Mo

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    self for whatever reason you were there for at least fifteen minutes listening to his philosophy. The problem was that Moe was friends with the person managing our contract so we had to put up with him.

    Moe was particularly problematic during meetings. He diverted agendas, disrupted meeting topics, and wasted tremendous amounts of time. Despite all this, Mo

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    to put up with him.

    Moe was particularly problematic during meetings. He diverted agendas, disrupted meeting topics, and wasted tremendous amounts of time. Despite all this, Moe was a long-time company employee and understood his job well. But he was still a big pain in the hindquarters.

    It’s likely that that you’ve worked with a person like Moe. You can do your best to avoid him, but there he is, ready to give you an earful about something. So how do you handle the Moes of the world during meetings? How do you keep things on track? How do you avoid frustrating everyone else in the meeting when the pontificator revs up his engine?

    The first thing you can do about the pontificator at your meeting is to take a good hard look at whether the pontificator absolutely needs to be at the meeting. Will the pontificator contribute valuable content and perspective that will add value to the mee

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