s her week off. After my sleepless night I went to see her in the morning at 10.30am. Chitra ma’am asked me – “what have you decided finally…” I answered without any prior preparation – “I do not have any option to go back due to the unprecedented stretches of my story…” She coyly offered me to join the other site of our organization in Gurgaon (in NCR region) with the addition – “one should not play the gamut of resignation”. I declined her all the offers in the light of my self respect and reiterated the glimpses of my thoughts. Finally, she asked me to meet our employee relationship executive, Draksha Kalim, for the exit interview.

“Exit-Interview” was inducted in the work line of the organization realizing the fact of ‘something missing’ factor couple of months ago. The interview was conducted and I bluntly told all the things which all happened to me. Draksha, being a nice being, persuasive and realistic realized that my resignation could be avoided. She then told me to come on 3rd October in order to complete the further formalities. After that she stood and went to discuss the issue wit

The prejudice of being called as the only loyal member of the organization is the chief impetus of corporate sycophancy. This account is an endeavor to examine whether this force will forlorn the values of organizational behavior or it will prove as a mechanism to deprive the corporate culture with social and humane values. The department of human resource which is considered as the apex court for an employee in any organization is only a fa?ade or really has something to share with the employee. If a lexicon is not able to tell you the correct meaning then it is you who will decide where to march after that.

On 30th Sep.2006, I completed my ‘Teletech-life’ of around 18 months. I had witnessed many ups and downs among the different generation of workers. The new genre of workers used to replace the older one after every 3-6 months. However, this mountainous attrition rates were comparatively low among the higher level of workers viz. - Quality auditors, Trainers, Team leaders and so on. After some sort of managerial level changes, the management started to focus on the low level of attrition. Salary discrepancies, growth prospects, expectations mismatch – these were some areas where the management started to face challenges. The two controllable areas – growth prospects and expectation mismatch; the management done well by adopting some major changes in ‘IJP’ (internal job posting). On the question of salary discrepancies and other facilities, the management found ‘uncontrollable’ due to heavy inflation of wages in the market. However, the think-tanks of management realized the right notions of helplessness in this regard. Being a domestic call center, Teletech was providing all those facilities which the other call centers were unable to offer. Still, the wave of high attrition could not be stopped. Despite IJP proved to be a good ointment but the wound then shifted to higher level too. There was something which was missing in the whole pyramid of management. I realized it later when I quit the job with a cyclone in the womb of my heart.

The month of September, I was transformed into the duke of dolorous. I was completely into the jaws of Nihilism. My reputation on the professional front was metaphor into a ‘man of tantrums’. I was running unhappy with the suffocation in the working atmosphere. My challenges on the front of daily works seemed to be an addition in the struggle of ‘just and unjust’. The humiliation which I suffered during August to September was nonetheless the condition of proletariats in the USSR during Czarism. I drew the feeling that I had no right to vociferously advocate for my own basic rights which I had been refrained from despite of continuous fiery remarks (which has been discussed in Memoir: Partial or impartial). On September 16th I received a welcoming mail from my new boss – Abhishek Dasgupta (Training Assistant manager) to get the new hired batch trained at 11.30pm to 7.00am. It proved to be a fresh blow to the ongoing fire. I had been continuously fighting to get my shift changed. Indeed, I had been doing evening shift since January. My point was not a shift problem but highlighting the contradictory measures adopted by my bosses especially in my case. During my days in training and quality, not only I was a constant performer but entitle to occupy a specially protected space in the whole Teletech-family. This fact had not only been endorsed by my bosses but accepted by my colleagues and juniors as well – then or till now. I demonstrated my protest to my immediate boss and then fiery exchange of words left me with the only option to resign. I thought of resigning immediately but pondering over the work-power crisis of the organization, I decided to give some time to find a suitable replacement for me. I put down my paper on 18th September citing the last working day on 30th September. Probably somewhere I was in the hope that the management would realize the fact file. However, with myself, I started to train the new batch in the lost atmosphere of night. Alone and long nights were covering my agony with abnormal feelings.

10 days were completed with the alone nights that I could not see the faces of my bosses. I was ejected into such a world where there were no windows to peep out. God knows what all mistakes of mine attracted this black sentence for me. On 29th September I went ahead to meet my root boss “Chitra Rekhade” as 30th was her week off. After my sleepless night I went to see her in the morning at 10.30am. Chitra ma’am asked me – “what have you decided finally…” I answered without any prior preparation – “I do not have any option to go back due to the unprecedented stretches of my story…” She coyly offered me to join the other site of our organization in Gurgaon (in NCR region) with the addition – “one should not play the gamut of resignation”. I declined her all the offers in the light of my self respect and reiterated the glimpses of my thoughts. Finally, she asked me to meet our employee relationship executive, Draksha Kalim, for the exit interview.

“Exit-Interview” was inducted in the work line of the organization realizing the fact of ‘something missing’ factor couple of months ago. The interview was conducted and I bluntly told all the things which all happened to me. Draksha, being a nice being, persuasive and realistic realized that my resignation could be avoided. She then told me to come on 3rd October in order to complete the further formalities. After that she stood and went to discuss the issue with

Salary discrepancies, growth prospects, expectations mismatch – these were some areas where the management started to face challenges. The two controllable areas – growth prospects and expectation mismatch; the management done well by adopting some major changes in ‘IJP’ (internal job posting). On the question of salary discrepancies and other facilities, the management found ‘uncontrollable’ due to heavy inflation of wages in the market. However, the think-tanks of management realized the right notions of helplessness in this regard. Being a domestic call center, Teletech was providing all those facilities which the other call centers were unable to offer. Still, the wave of high attrition could not be stopped. Despite IJP proved to be a good ointment but the wound then shifted to higher level too. There was something which was missing in the whole pyramid of management. I realized it later when I quit the job with a cyclone in the womb of my heart.

The month of September, I was transformed into the duke of dolorous. I was completely into the jaws of Nihilism. My reputation on the professional front was metaphor into a ‘man of tantrums’. I was running unhappy with the suffocation in the working atmosphere. My challenges on the front of daily works seemed to be an addition in the struggle of ‘just and unjust’. The humiliation which I suffered during August to September was nonetheless the condition of proletariats in the USSR during Czarism. I drew the feeling that I had no right to vociferously advocate for my own basic rights which I had been refrained from despite of continuous fiery remarks (which has been discussed in Memoir: Partial or impartial). On September 16th I received a welcoming mail from my new boss – Abhishek Dasgupta (Training Assistant manager) to get the new hired batch trained at 11.30pm to 7.00am. It proved to be a fresh blow to the ongoing fire. I had been continuously fighting to get my shift changed. Indeed, I had been doing evening shift since January. My point was not a shift problem but highlighting the contradictory measures adopted by my bosses especially in my case. During my days in training and quality, not only I was a constant performer but entitle to occupy a specially protected space in the whole Teletech-family. This fact had not only been endorsed by my bosses but accepted by my colleagues and juniors as well – then or till now. I demonstrated my protest to my immediate boss and then fiery exchange of words left me with the only option to resign. I thought of resigning immediately but pondering over the work-power crisis of the organization, I decided to give some time to find a suitable replacement for me. I put down my paper on 18th September citing the last working day on 30th September. Probably somewhere I was in the hope that the management would realize the fact file. However, with myself, I started to train the new batch in the lost atmosphere of night. Alone and long nights were covering my agony with abnormal feelings.

10 days were completed with the alone nights that I could not see the faces of my bosses. I was ejected into such a world where there were no windows to peep out. God knows what all mistakes of mine attracted this black sentence for me. On 29th September I went ahead to meet my root boss “Chitra Rekhade” as 30th was her week off. After my sleepless night I went to see her in the morning at 10.30am. Chitra ma’am asked me – “what have you decided finally…” I answered without any prior preparation – “I do not have any option to go back due to the unprecedented stretches of my story…” She coyly offered me to join the other site of our organization in Gurgaon (in NCR region) with the addition – “one should not play the gamut of resignation”. I declined her all the offers in the light of my self respect and reiterated the glimpses of my thoughts. Finally, she asked me to meet our employee relationship executive, Draksha Kalim, for the exit interview.

“Exit-Interview” was inducted in the work line of the organization realizing the fact of ‘something missing’ factor couple of months ago. The interview was conducted and I bluntly told all the things which all happened to me. Draksha, being a nice being, persuasive and realistic realized that my resignation could be avoided. She then told me to come on 3rd October in order to complete the further formalities. After that she stood and went to discuss the issue wit

front was metaphor into a ‘man of tantrums’. I was running unhappy with the suffocation in the working atmosphere. My challenges on the front of daily works seemed to be an addition in the struggle of ‘just and unjust’. The humiliation which I suffered during August to September was nonetheless the condition of proletariats in the USSR during Czarism. I drew the feeling that I had no right to vociferously advocate for my own basic rights which I had been refrained from despite of continuous fiery remarks (which has been discussed in Memoir: Partial or impartial). On September 16th I received a welcoming mail from my new boss – Abhishek Dasgupta (Training Assistant manager) to get the new hired batch trained at 11.30pm to 7.00am. It proved to be a fresh blow to the ongoing fire. I had been continuously fighting to get my shift changed. Indeed, I had been doing evening shift since January. My point was not a shift problem but highlighting the contradictory measures adopted by my bosses especially in my case. During my days in training and quality, not only I was a constant performer but entitle to occupy a specially protected space in the whole Teletech-family. This fact had not only been endorsed by my bosses but accepted by my colleagues and juniors as well – then or till now. I demonstrated my protest to my immediate boss and then fiery exchange of words left me with the only option to resign. I thought of resigning immediately but pondering over the work-power crisis of the organization, I decided to give some time to find a suitable replacement for me. I put down my paper on 18th September citing the last working day on 30th September. Probably somewhere I was in the hope that the management would realize the fact file. However, with myself, I started to train the new batch in the lost atmosphere of night. Alone and long nights were covering my agony with abnormal feelings.

10 days were completed with the alone nights that I could not see the faces of my bosses. I was ejected into such a world where there were no windows to peep out. God knows what all mistakes of mine attracted this black sentence for me. On 29th September I went ahead to meet my root boss “Chitra Rekhade” as 30th was her week off. After my sleepless night I went to see her in the morning at 10.30am. Chitra ma’am asked me – “what have you decided finally…” I answered without any prior preparation – “I do not have any option to go back due to the unprecedented stretches of my story…” She coyly offered me to join the other site of our organization in Gurgaon (in NCR region) with the addition – “one should not play the gamut of resignation”. I declined her all the offers in the light of my self respect and reiterated the glimpses of my thoughts. Finally, she asked me to meet our employee relationship executive, Draksha Kalim, for the exit interview.

“Exit-Interview” was inducted in the work line of the organization realizing the fact of ‘something missing’ factor couple of months ago. The interview was conducted and I bluntly told all the things which all happened to me. Draksha, being a nice being, persuasive and realistic realized that my resignation could be avoided. She then told me to come on 3rd October in order to complete the further formalities. After that she stood and went to discuss the issue wit

cupy a specially protected space in the whole Teletech-family. This fact had not only been endorsed by my bosses but accepted by my colleagues and juniors as well – then or till now. I demonstrated my protest to my immediate boss and then fiery exchange of words left me with the only option to resign. I thought of resigning immediately but pondering over the work-power crisis of the organization, I decided to give some time to find a suitable replacement for me. I put down my paper on 18th September citing the last working day on 30th September. Probably somewhere I was in the hope that the management would realize the fact file. However, with myself, I started to train the new batch in the lost atmosphere of night. Alone and long nights were covering my agony with abnormal feelings.

10 days were completed with the alone nights that I could not see the faces of my bosses. I was ejected into such a world where there were no windows to peep out. God knows what all mistakes of mine attracted this black sentence for me. On 29th September I went ahead to meet my root boss “Chitra Rekhade” as 30th was her week off. After my sleepless night I went to see her in the morning at 10.30am. Chitra ma’am asked me – “what have you decided finally…” I answered without any prior preparation – “I do not have any option to go back due to the unprecedented stretches of my story…” She coyly offered me to join the other site of our organization in Gurgaon (in NCR region) with the addition – “one should not play the gamut of resignation”. I declined her all the offers in the light of my self respect and reiterated the glimpses of my thoughts. Finally, she asked me to meet our employee relationship executive, Draksha Kalim, for the exit interview.

“Exit-Interview” was inducted in the work line of the organization realizing the fact of ‘something missing’ factor couple of months ago. The interview was conducted and I bluntly told all the things which all happened to me. Draksha, being a nice being, persuasive and realistic realized that my resignation could be avoided. She then told me to come on 3rd October in order to complete the further formalities. After that she stood and went to discuss the issue wit

s her week off. After my sleepless night I went to see her in the morning at 10.30am. Chitra ma’am asked me – “what have you decided finally…” I answered without any prior preparation – “I do not have any option to go back due to the unprecedented stretches of my story…” She coyly offered me to join the other site of our organization in Gurgaon (in NCR region) with the addition – “one should not play the gamut of resignation”. I declined her all the offers in the light of my self respect and reiterated the glimpses of my thoughts. Finally, she asked me to meet our employee relationship executive, Draksha Kalim, for the exit interview.

“Exit-Interview” was inducted in the work line of the organization realizing the fact of ‘something missing’ factor couple of months ago. The interview was conducted and I bluntly told all the things which all happened to me. Draksha, being a nice being, persuasive and realistic realized that my resignation could be avoided. She then told me to come on 3rd October in order to complete the further formalities. After that she stood and went to discuss the issue with her manager “Dheeraj Saxena”. Till that time. I was no more in direct contact with that fellow as he was new to the organization. I did not have any idea about him. I left the office with burdened heart and calculating the end of my odyssey.

On 30th September, my last eve with my training batch was quite memorable. My beloved trainees gave me a wonderful farewell along with my assistant Ravi who was supposed to replace me. My last training batch, in fact, consolidated my scattered and beleaguered heart.

On 3rd October, I reached in the office around 1pm. I straightly went to Draksha. She received me with her usual pious smile. Hardly could I finish my conversation with her, I heard a voice from back – “Hey you… Come here”. Such an embarrassing tone – I shocked and moved back. It was Dheeraj Saxena who was calling me. I went to him with cool mind and a ray of smile. “Why are you spreading a rumor that you have been asked to resign. Everyone is saying the same. Even Chitra is also worrying over the issue. Although she tried her best to retain you but you declined and it was you who volunteered by own self to resign.” – He alleged. My taciturnity left me spell bound. He again added – “I afraid this attitude of yours will be fatal in getting the next job.” However, in this context I would like to borrow the ideas of a German philosopher, Hegel that the issues become political at a particular time and place. What a splendid referendum I received from the Apex court. If all these allegations were to be poured on a outgoing loyal companion of the organization then I pooh on my immature decision which prevented me resigning all of sudden on 18th September itself ignoring the management in crisis or whatsoever. Was that exit interview aimed to strengthen the relations and getting mileage? Despite of examining the legality of my frustration and overcoming those, the whole episode got a new twist. However, no complaint……

While analyzing the annals, I was manifested the key things which are very natural in a human behavior – simple but overruled. The first, the department of Human resource should be out of the periphery of organizational politics as it becomes quite difficult to adopt a judicious acumen at critical point of time. Second, the essence of “exit-interview” should be aimed to get the self criticism and sue the “something missing” factor rather than a tool for organizational mileage. The loyalty is not the thing to be displayed but to be felt from inside. The fragrance of loyalty travels through the nervous system of organizational body. It seems that sycophancy helps one to reach at height but it is nothing but myopia of thought process. The speculations of Dheeraj saxena over my next voyage of job was defied in couple of days after my resignation. I got many offers from unmatchable brands in the market with far rewarding and lucrative than that of Teletech. But I denied the offers as my destiny calls me for something else. However, my analytical mind is still occupied with the vigorous feeling to solve the conundrum that if the lexicon turns out to be wrong then which one is left to be consulted in order to satiate the hunger.