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  • Atricle Dump - The Boss Didn't Understand Why His Staff Wasn't Reading His Mind

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    st don't understand. I pay them well and they need their jobs.”

    As Dr. Jacob’s frustration increased, he explored the id

    Problem Solving / Corrective Action
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    Many people believe that everyone sees the world exactly the same way as they do. This is never true and was the source of much turmoil in Dr. Jacob’s office.

    When the Job Isn’t Getting Done

    “They never seem to get any work done on time, but they complain that they're being underutilized.”

    Dr. Jacob, a chiropractor, was talking about his office staff.

    “I have to do so many things myself that they could do for me, but they don't. They just don't seem care about what I want. I just don't understand. I pay them well and they need their jobs.”

    As Dr. Jacob’s frustration increased, he explored the ide

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    h turmoil in Dr. Jacob’s office.

    When the Job Isn’t Getting Done

    “They never seem to get any work done on time, but they complain that they're being underutilized.”

    Dr. Jacob, a chiropractor, was talking about his office staff.

    “I have to do so many things myself that they could do for me, but they don't. They just don't seem care about what I want. I just don't understand. I pay them well and they need their jobs.”

    As Dr. Jacob’s frustration increased, he explored the id

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    they complain that they're being underutilized.”

    Dr. Jacob, a chiropractor, was talking about his office staff.

    “I have to do so many things myself that they could do for me, but they don't. They just don't seem care about what I want. I just don't understand. I pay them well and they need their jobs.”

    As Dr. Jacob’s frustration increased, he explored the id

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    have to do so many things myself that they could do for me, but they don't. They just don't seem care about what I want. I just don't understand. I pay them well and they need their jobs.”

    As Dr. Jacob’s frustration increased, he explored the id

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    As Dr. Jacob’s frustration increased, he explored the idea that he had hired inappropriate people in the first place. He reflected that if only he could find the proper leverage he thought he could make them do what he had hired them to do.

    Leverage to Dr. Jacob meant the proper combination of rewards and threats.

    Guidelines May Be Necessary

    When I asked about what guidelines the staff was given to do their work Dr. Jacob admitted that he let them set up their own procedures with very little input from him. He communicated his expectations

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